Gamestop Used Game Return Policy

gamestop used game return policy

Particularly when it comes to opened games and customers attempting to return merchandise without a receipt, GameStop’s return policy is fairly strict. This is why I wanted to thoroughly examine their return policy and provide answers to all of your burning queries. Without further ado, here is a detailed explanation of GameStop’s return procedure. I hope it helps.

Return Policy Terms & Conditions

You can return most items in-store, online or by calling our customer service at 1-800-883-8895; online orders may be returned in-store without a fee, and

The GameStop Return Policy: What to Know

You have 15 days to return new items and seven days to return used items to GameStop. · You have 30 days to return select electronics, software,

You have 15 days to return new items and seven days to return used items to GameStop.

According to the fine print of the GameStop return policy, you have 15 days to return or exchange new items and seven days to return or exchange used items. The return countdown starts the day you made your purchase in store. For online purchases, the countdown starts the day your item ships.

Most of the time, once the 15 or 7-day return windows have passed (respectively), you won’t be able to return new or used items. However, some GameStop products DO have longer return windows, which brings me to my following point.

You have 30 days to return select electronics, software, hardware, and apparel.

The following GameStop products are eligible for an extended 30-day return period:

  • Unopened%20PCs,%20laptops,%20and%20monitors%20(subject%20to%20a%205%%20restocking%20fee)
  • Unopened software and hardware
  • Clean, unworn apparel

GameStop also gives you 30 days to return used defective items.

GameStop will allow you to return a used item for a full refund if it is defective within a month of your purchase.

Unfortunately, the standard 15-day return policy will apply to newly purchased items that turn out to be defective.

You’ll need your GameStop receipt or order number to get a full refund.

Keep in mind that GameStop is quite strict about this rule and save all of your in-store receipts. There is much less cause for concern if you made your purchase online. To find your order number, simply look for the order confirmation email in your inbox.

If any leniency is offered at all, it isn’t much for GameStop returns without a receipt. You won’t be eligible for store credit or even a partial refund for your return if you misplaced or threw away your receipt.

GameStop charges a 5% restocking fee for all PC, laptop, or monitor returns.

Some retailers charge a restocking fee when you return larger (or more expensive) items. This enables them to cover the cost of repackaging and the price reduction required for resale.

GameStop%20charges%20a%205%%20restocking%20fee%20when%20you%20return%20PCs,%20laptops,%20or%20monitors %20The%205%%20fee%20is%20based%20on%20the%20original%20price%20you%20paid%20for%20the%20item GameStop typically deducts the restocking fee from your refund amount once it has processed your return.

You can return GameStop items to the store for free.

In-store returns are your easiest and cheapest option. First of all, in-store returns to GameStop are free. Therefore, if a GameStop store is less than 30 minutes away, the trip is worthwhile to save the $8. 99 return shipping fee.

How to return GameStop items in store:

Bring your item to a GameStop store near you along with your receipt or order number. A store associate will evaluate your return and process your refund (if eligible) right away.

You’ll have to pay an $99 shipping fee for mailed returns.

Unfortunately, GameStop doesn’t provide free shipping for mail-in returns of merchandise. You’ll have to pay the $8. 99 shipping fee to send your return back. The good news is that GameStop makes it incredibly simple to arrange your return online.

How to return GameStop items online:

  • Visit the GameStop Returns Portal online.
  • Enter your order number and email address.
  • Carefully follow the online instructions to set up your return.
  • Return your package to a nearby shipping location.

You can also call GameStop Customer Service to start a return.

If you’re returning an item to the GameStop store, there’s no need to call customer service ahead of time. You can just head to the store with your item and receipt or order number. If you need to mail your return but don’t feel like starting the process online, you can contact GameStop Customer Service at 1-800-883-8895.

You must return all new, non-defective GameStop electronics in their original packaging.

Keep all the packaging you unwrap at home whenever you purchase new electronics from GameStop (and try not to tear it apart). Electronics must be in their original packaging in order for you to exchange them or return them to GameStop.

If you’re returning an online purchase over $500, you can’t return it to a store.

You can only return purchases over $500 by mail, so you won’t have the option to return them in store for free. GameStop charges an $8.99 return shipping fee for all mailed returns.

GameStop doesn’t allow returns for digital content, gift cards, trading cards, or point-of-sale activation purchases.

Sadly, you won’t be able to send these things back at all. To give you a better idea of the things I’m referring to:

  • Digital content (like Fortnite V-Bucks or Xbox Game Passes)
  • Gift cards for GameStop (whether you bought the gift card or received it as a gift)
  • Purchases requiring point-of-sale activation (anything you purchased that needed to be activated at the register)

If you purchased a GameStop Pro Membership, you only have two days to get a refund.

If you sign up for a GameStop Pro membership and quickly change your mind, you can get a full refund within two days of your purchase, just as long as you didn’t use any of the Pro member benefits. If you wait longer than two days, you won’t be able to get a refund.

GameStop sends your refund back to your original form of payment.

GameStop refunds are pretty straightforward. Regardless of the payment method you initially used to make the purchase, you will receive a refund.

To receive your refund if you paid using a “buy now, pay later” method, you must speak with the payment service directly. These are services that allow you to pay for your purchase in installments, such as Klarna, Zip, and Sezzle.

Remember that mailing your return will delay receiving your refund because it will take longer to ship your item back to a GameStop facility.

Your refund may be revoked for lost items if GameStop can verify the delivery or if they notice frequent abuse.

Basically, this just means you can’t cheat the system. GameStop may reverse your refund if you receive one for a lost or stolen item and it later turns out that you actually received the item.

If GameStop discovers fraudulent activity on your account or determines that you have repeatedly violated the terms of their return policy, they may also cancel your refund. AccountHot amazon Deals.


Can you return a used game to GameStop?

GameStop Return Policy. When things do not go as planned, we are dedicated to providing high-quality support because we value our customers. Unless otherwise specified in our exceptions, you have fifteen (15) days from the date of your in-store purchase or receipt of shipment for new items and seven (7) days for used items to exchange or return them.

Can I return a used game to GameStop without receipt?

To receive a full refund, you must have your GameStop order number or receipt. Keep in mind that GameStop is quite strict about this rule and save all of your in-store receipts.

Can you return opened video games?

Your video game can only be exchanged (not returned) if it has not been opened or played, and it can only be exchanged for the same title on the same or a different gaming platform. Check out Target’s full list of return policy exceptions here.

Gamestop Return Policy

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ReturnMastery was created to provide shoppers with clear, straightforward information about store return policies. Return policies can vary widely between retailers, and it’s not always easy to find all the specifics.

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