My Pillow Return Policy

my pillow return policy

I mention the pillow’s 60-day money-back guarantee in today’s article about Mike Lindell and the success of his MyPillow product, which claims to lessen snoring, migraines, insomnia, neck pain, sleep apnea, and fibromyalgia.

First, a note about the guarantee. Customers have expressed dissatisfaction over being urged to try a different fill amount when they attempt to return a pillow. The company offers three different color options: “white” with a medium amount of poly-fill, “green” with a little more, and “blue” with even more. Because of this, if you decide to return the pillow because of continuing medical issues, the company will attempt to exchange the pillow until they get it just right.

That’s a good plan, but some customers have found that the 60-day warranty doesn’t start over when you receive the replacement pillow. To put it another way, you’re fine if you exchange a “green” premium pillow for a “white” one after 45 days. However, if you choose to return the white one after 20 days, you will have passed the 60-day mark and will not be qualified for a refund. The bottom line is that you must complete all exchanges within 60 days in order to be eligible for a refund.

According to Vladas Griskevicius, an associate professor of marketing at the University of Minnesota Carlson School of Management, many of us who may be dissatisfied with the pillow because it didn’t address our medical issues won’t bother returning it anyway. Most customers are too ashamed to return an expensive item, particularly if it makes medical claims, he claimed.

Griskevicius claimed that MyPillow’s consumers tend to believe its benefits because of its relatively high price ($50 to $90). No one would take its medical claims seriously if it were only $20, he claimed.

After I asked on Facebook, 20 readers got in touch with me, and the majority of them liked their MyPillow. Unexpectedly, many also claimed that despite not living up to its medical claims, they still preferred it to the other pillows accumulating in their closet.

If you are not completely satisfied with your order, return your item(s) back to us within the first 60 days from the date you receive your original order, and we will refund 100% of your purchase price (less shipping costs). This refund will then be processed when we receive your returned product.

My Pillow Return Policy

My Pillow Inc. will refund 100% of your purchase price (less shipping costs) for any reason within the first 60 days from the date you receive your original

Understanding MyPillow Return Policy

60-Day Money-Back Guarantee—You can return products within 60 days from the order delivery date for any reason. Once you return your item, you’ll get a full

What Is My Pillow Return Policy?

my pillow return policy

Your MyPillow® will be the most comfortable pillow you’ll own or YOUR MONEY BACK Guarantee!

  • My Pillow Inc. %20will%20refund%20100%%20of%20your%20purchase%20price%20(less%20shipping%20costs)%20for%20any%20reason%20within%20the%20first%2060%20days%20from%20the%20date%20you%20receive%20your%20original%20order
  • Once we receive the returned item, we will process the refund within 30 days.
  • Return costs are the responsibility of the customer.
  • We regret that we cannot accept ‘bill recipient’ packages.

10-Year Warranty

  • The faulty product will be exchanged by MyPillow® for one of equal or greater value.
  • MyPillow® will cover all shipping charges.

My Pillow Return Policy applies to and does not apply to?

  • The following return policy only applies to products bearing the My Pillow® brand; it does not apply to any other goods, including BleedStopTM.
  • The book “What Are the Odds? From Crack Addict to CEO” by Mike Lindell (the “Lindell Book”), as well as any other My Pillow® brand products or other products purchased in a bundle with the Lindell Book, are exempt from the following return policy.
  • The following return policy does not apply to any sales of the Lindell Book or any products purchased as part of a bundle with the Lindell Book.
  • Only when no other return policy is mentioned in relation to a particular product does this return policy apply. Please check your order carefully upon receipt.
  • All bundled items from the initial purchase, including buy-one-get-one-free items or bonus items, must be returned for any exchanges or returns for full purchase credit.
  • All returns and exchanges must have an RMA (Return Merchandise Authorization) number.
  • Get an RMA number by getting in touch with our customer service:
  • Visit
  • Phone: 952-442-6199 or 800-308-1299.
  • If the RMA number is missing from the packing slip and the box, we will not accept the shipment.
  • You can ask My Pillow to email you a pre-paid shipping label for your return.
  • Within the 48 contiguous states, $9 will be deducted from your refund per prepaid shipping label. 98 plus applicable sales tax. If the toppers are returned in their original box and packaging, they cost $20.

How To Return My Pillow?

To obtain one, call My Pillow’s customer service line or visit their website.

  • Phone 952-442-6199
  • Phone 800-308-1299
  • Visit the MyPillow Support page
  • Pack your in the original packaging.
  • On the packing slip and the outside of your box, write the Return Merchandise Authorization number.
  • To return the items, you can ask for a pre-paid shipping label. Choosing this option will result in the label being sent to your email and the cost being deducted from your refund.
  • The cost of the shipping label is $9. 98 and any relevant sales tax.

You can call the customer service numbers or email [email protected] with any additional inquiries about your returns.

How Long Until My Pillow Reviews A Return Request?

From the day My Pillow receives your return package, it could take up to 30 days. The amount of the refund will be reduced by the shipping costs from the full purchase price.


Does MyPillow have a return policy?

60-Day Money Back Guarantee My Pillow Inc. %20will%20refund%20100%%20of%20your%20purchase%20price%20(less%20shipping%20costs)%20for%20any%20reason%20within%20the%20first%2060%20days%20from%20the%20date%20you%20receive%20your%20original%20order

How long are my pillows guaranteed for?

Products made by MyPillow® come with a 10-year warranty against any defects in materials or workmanship.

Why is the MyPillow lumpy?

Shredded polyfoam inside the MyPillow creates a clumpy fill that is fluffable and foldable. The fill, however, has the potential to clump and divide due to its shredding and the fact that it isn’t as resilient as memory foam or latex.

How often should I replace my MyPillow?

Most experts recommend replacing pillows every 1 to 2 years. By doing this, you can make sure that the pillows you’re using are supportive, hygienic, and allergen-free. In order to prolong the life of the pillows you use, it is crucial to take good care of them. Generally speaking, you’ll be able to tell when to change your pillows.

Can I return my pillow to Bed Bath and Beyond?

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About Us

ReturnMastery was created to provide shoppers with clear, straightforward information about store return policies. Return policies can vary widely between retailers, and it’s not always easy to find all the specifics.

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