Macy’s is well-known for offering a wide selection of quality products and furniture. While shopping for furniture at Macy’s is a great experience, sometimes customers may find they need to return their purchases. Understanding Macy’s furniture return policy is important to ensure customers are informed ahead of time and can make the right decision when selecting their furniture. This blog post will provide an overview of the Macy’s furniture return policy to ensure customers are able to make the best purchase decision for their furniture needs. By understanding the return policy, customers can shop with confidence and know exactly what options are available for returning furniture. We’ll cover the details of the return policy, including time frames, refund methods and more. This comprehensive overview will provide Macy’s customers with all the details they need to make informed decisions when purchasing furniture from Macy’s.
Furniture & Mattress Delivery & Return Policy
https://www.macys.com/p/quick-ship/
Furniture shipped directly from our vendor to your home may be returned for preference reasons within 30 days of receipt by contacting Macy’s Customer Service
So You’re Buying Furniture?
https://www.macys.com/p/so-you-are-buying-furniture/
Macy’s will hold your merchandise for up to 60 days. If you are unable to schedule a delivery for your return or exchange within 60 days of availability, your
Quick ship furniture & mattress delivery fees:
Within 120 days of receiving them, Mattresses in a Box delivered directly from our vendor to your home may be returned for preference-related reasons by calling Macys Customer Service at 1-888-822-6229. Quick Ship mattresses cannot be exchanged at retail establishments or furniture showrooms. Shipping fees and any surcharges will not be refunded. A restocking fee of 15% may be assessed.
For Damaged/Defective merchandise please call Macys Customer Service at 1-888-822-6229.
- You will receive credit after the merchandise has been returned.
- We will immediately process your credit after receiving the goods. It might take a few days for it to appear on your account, depending on how quickly your bank processes payments.
- A check or merchandise-only certificate will be mailed to you if you paid with cash or gift cards for the item. The refund will be prepared for shipping in 3 business days.
Within 30 days of receipt, furniture delivered directly from our vendor to your home may be returned for preference-related reasons by calling Macys Customer Service at 1-888-822-6229. A restocking fee of 15% will be assessed.
For Damaged/Defective merchandise please call Macys Customer Service at 1-888-822-6229.
- You will receive credit after the merchandise has been returned.
- We will immediately process your credit after receiving the goods. It might take a few days for it to appear on your account, depending on how quickly your bank processes payments.
- A check or merchandise-only certificate will be mailed to you if you paid with cash or gift cards for the item. The refund will be prepared for shipping in 3 business days.
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FAQ
What is Macy’s return policy for furniture?
Within 30 days of receipt, furniture delivered directly from our vendor to your home may be returned for preference-related reasons by calling Macy’s Customer Service at 1-888-822-6229. A restocking fee of 15% will be assessed. For Damaged/Defective merchandise please call Macy’s Customer Service at 1-888-822-6229.
How strict is Macy’s return policy?
If the associate can locate your purchase using your free Macy’s account (identified with your email and/or phone number) or the credit card you used, you have 90 days to return your Macy’s purchase, whether you have a receipt or not.
Can I return something to Macy’s that I bought online?
Macy’s Easy Returns The Easy Returns system allows you to return any online purchase you’ve made from the retailer. All you have to do is print your confirmation page and shipping label, pack your items safely in a box, attach the shipping labels, and ship from any UPS store.
Do you need a receipt to return at Macy’s?
Bring your purchase to any Macy’s location along with the packing slip or receipt and the original form of payment. Gift Cards, food, gourmet gifts, beauty boxes, lamps, wall art, mirrors, furniture, and mattresses are excluded from free returns.
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