Within 14 days of the original purchase date, defective or unopened products may be exchanged for an identically new product or an alternative item of equal value.
Product Refund If you prefer a refund to an exchange, you may do so. Gift cards will be issued without the receipt or after 14 days have passed since the purchase date. With a receipt, they’ll give you a refund in your original payment method.
Please call customer service at 8444-5BELOW (84-44523-569) or send an email to customer service if you receive something that is damaged, incorrect, or faulty. relations@fivebelow. com.
return policy (stores & online)!
https://support.fivebelow.com/hc/en-us/articles/223777307-return-policy-stores-online-
At Five Below, the answer is YES! Your store or online Five Below purchase** can be returned to any store location!
return policy
https://support.fivebelow.com/hc/en-us/categories/1500002067342-return-policy
return policy (stores & online)! · Check out our main website here!
The Five Below return policy gives you unlimited time to make a return.
There is literally no time limit on returns at Five Below. That means if you stumble across something in your closet that you bought five years ago and forgot about, you can still return it. As long as your item is new, unopened, and has the original tags attached, you can return it at any time.
You can return most anything that’s new, unopened, and with all tags attached.
Almost anything can be exchanged or returned to Five Below. You may return an item as long as it is brand-new, unopened, and in its original packaging. This also goes for anything you purchased from Five Below that you later find to be faulty or broken.
At Five Below, there are two ways to return items and receive a refund:
- You can receive a refund using your original payment method (such as cash or credit back to your card) if you have the receipt or online order confirmation.
- You may receive store credit even without a receipt.
Additionally, you have the option of exchanging a product for another. All that will be required is that it be a comparable item.
If you don’t have your Five Below receipt, you’ll get store credit.
You can still return things without a receipt, according to the fine print of the Five Below return policy. But since they won’t be able to verify your original payment method without a receipt, you’ll get store credit instead. This will come in the form of a Five Below gift card for the amount listed on the item’s price tag(s).
If you don’t have your receipt, you can still exchange your purchase for something else of equal value. If you lost the receipt for a pair of $4 socks you purchased, you can still exchange them at Five Below for any other $4 item in the store, even if it isn’t socks. This eliminates the need for you to return the item for store credit and then use the gift card to purchase the replacement item.
You can either send your Five Below return by mail (you’ll pay) or take it to a store (for free).
The easiest — and cheapest — way to return something to Five Below is to take your items back to a Five Below store. But if you can’t make it to a Five Below location, you can mail back your return instead.
In comparison to other retailers, Five Below’s mail-in return procedure is a little more involved.
How to return something by mail to Five Below:
- Fill out and submit a return request form online. Your order number, a list of the items you want to return, and a justification for the return are all required. (At this stage, be sure to say whether something is damaged or flawed. ).
- Wait for Five Below to send you a message with your return form.
- The form should be printed and packaged with the item or items you’re returning.
- Take your package to a shipping location, and use the return label address that is listed below.
- Pay for your own return label and mail the package.
- Send an email to Five Below with your tracking number.
- They’ll process your refund once they receive your package.
Five Below address for returns:
Five Below says to allow two to 10 business days for your refund to appear on your card or bank statement, depending on your bank. If you’re using the online returns process, the return can only be credited to the original card used for payment.
Now that you are aware of their return policy, take advantage of these current sales to start shopping:
FAQ
What is the return policy at 5 below?
Products that have not been opened or that are defective may be exchanged for the same item or one of equal value at any time after the date of purchase. If you have your receipt* (or order confirmation), we would also be happy to issue you a refund in the original form of payment!
Can I return an opened item to Five Below?
Almost anything that is brand-new, unused, and still has its tags on can be returned. Almost anything can be exchanged or returned to Five Below. You may return an item as long as it is brand-new, unopened, and in its original packaging.
What is return and refund policy?
A Reply Additionally, it will inform clients of the deadlines for returns your business accepts.
How long after you buy something can you return it?
California, for instance, mandates that retailers display their refund policies prominently unless they provide full cash refunds or store credit within seven days of the purchase. Customers may return items for a full refund within 30 days of a purchase if a store complies with this requirement.
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