Famous Footwear Return Policy

famous footwear return policy

Famous Footwear is an American retail chain that specializes in selling name-brand footwear. As a leader in the footwear industry, Famous Footwear is known for its high-quality shoes and its customer-friendly policies. The Famous Footwear return policy is no exception. This blog post will provide an in-depth look at the company’s return policies, explaining when and how customers can return their purchased items. The post will also provide tips for customers who have questions about the return policy and for those who are interested in getting the most out of the policy. With Famous Footwear’s customer-friendly return policy, customers can feel secure in the knowledge that they will receive a full refund or store credit for any items they purchase. By the end of this post, readers will have a better understanding of how to take advantage of the Famous Footwear return policy, as well as know how to contact a customer service representative if they have any questions.

Shipping & Returns

https://www.famousfootwear.com/shipping-and-returns

Famous Footwear offers $7.95 flat-rate shipping for returns by mail. You can print this pre-paid return shipping label and we’ll deduct a return processing fee

Customer Service, FAQs, Shipping & Order Info, Famous Footwear

https://www.famousfootwear.com/help

Please Note: We only process returns at FamousFootwear.com if your purchase was made at FamousFootwear.com or shipped to your home. (In-store purchases cannot

Brands You Love Free Shipping for Rewards or Orders $75+

  • For orders of $75 or more, standard shipping is free for FAMOUSLY YOU REWARDS® Members* When shipping to Alaska or Hawaii, Standard Shipping is not available at the 95 Flat Rate Estimated Arrival 4-7 Business Days rate. *Free Standard Shipping for FAMOUSLY YOU REWARDS Members, no minimum. For members who are logged in at the time of purchase, free shipping is available in the contiguous US. Please be aware that orders containing items purchased solely online and/or gift cards are only eligible for Standard Shipping (orders to Alaska or Hawaii must use Expedited Shipping). We offer standard shipping to P. O. boxes for most items; some online-only items are not eligible. We cannot deliver to P. O. Boxes in Alaska or Hawaii at this time.
  • Expedited ShippingCost for First Pair $14. 95 Each Additional Pair $3. An expedited order placed before 11 AM CT, Monday through Friday, will be shipped out the same day. Estimated Arrival: 2-3 Business Days
  • Rush ShippingCost for First Pair $22. 95 Each Additional Pair $3. A rush order placed before 11 AM CT on Monday through Friday will be shipped out the same day. Estimated Arrival: 1-2 Business Days.

When adding items to your cart, choose Famously Fast Pickup for in-store or curbside pickup (selected stores).

RETURN POLICY If you find yourself not liking the style or fit, or simply change your mind, come back to see us at any store or send in your item by mail. As a part of our Famously Easy Return and Exchange Policy, our goal is help everyone enjoy the famous feeling that comes from the right pair of shoes.

  • It’s well known that returning your purchase to any store is simple and free. We’re happy to look up your receipt using the credit/debit card used for the initial purchase or by using your FAMOUSLY YOU REWARDS® account if you don’t have a box or a receipt. If we are unable to locate your original receipt, we will refund your money as store credit at the current market value. There is no stocking fee for returns or exchanges. Regardless of receipt, we reserve the right to restrict or refuse returns or exchanges. Please take note that we may gather information about you in order to administer our return and exchange procedure, to help thwart malicious, deceptive, fraudulent, or illegal activity, and to administer our relationship with you. Find a store near you .
  • What do I need to know? Famous Footwear is selling shoes for $7. 95 flat-rate shipping for returns by mail. Printing this pre-paid return shipping label will result in a $7 return processing fee being deducted. 95 upon receipt of your return. Please follow these instructions if you want to send a return by mail: Click here to get your return label and packing slip. Put your order back together and include the packing slip inside the box. Put the return shipping label on the box’s exterior. We’ll deduct a $7 return processing fee after receiving your return. 95 from your return order refund. Please Note: We only process returns at FamousFootwear. com if your purchase was made at FamousFootwear. com or shipped to your home. (In-store purchases can be returned to any Famous Footwear location for a refund; they cannot be returned via mail. ) Exchanges are only available in stores.
  • What is your return policy? If the style or fit doesn’t suit you, or if you simply change your mind, visit us again. We’re happy to look up your receipt using the credit/debit card used for the initial purchase or by using your FAMOUSLY YOU REWARDS® account if you don’t have a box or a receipt. If we are unable to locate your original receipt, we will refund your money as store credit at the current market value. There is no stocking fee for returns or exchanges. Regardless of receipt, we reserve the right to restrict or refuse returns or exchanges. Please take note that we may gather information about you in order to administer our return and exchange procedure, to help thwart malicious, deceptive, fraudulent, or illegal activity, and to administer our relationship with you. What should I do if the item(s) I ordered are damaged or defective? Bring the item(s) in for return or exchange, along with your original receipt. Or, contact customer care. Is it possible to return something to a store without a receipt? We’d be happy to check your receipt using the credit/debit card that was used to make the original purchase or by using your FAMOUSLY YOU REWARDS® account. If we are unable to locate your original receipt, we will refund your money as store credit at the current market value. Regardless of receipt, we reserve the right to restrict or refuse returns or exchanges. Please take note that we may gather information about you in order to administer our return and exchange procedure, to help thwart malicious, deceptive, fraudulent, or illegal activity, and to administer our relationship with you. What options do I have for returning an item if I have the original receipt? I can exchange it at the shop for the full price. Receive a full refund of the purchase price in the form of your original payment or an in-store credit for the full amount. For items bought with cash or a check, a cash refund will be given with a receipt only. Refunds on credit or debit cards are given back to the card that was used to make the original purchase. Can I return an online purchase by mail? Regrettably, returns are only accepted in-store. Is there a deadline for returns? You can visit us whenever you decide you don’t like the style or fit, or just want to change your mind. Our objective with our Famously Easy Return and Exchange Policy is to enable everyone to experience the renowned feeling that comes with the ideal pair of shoes. How and when will I receive my refund? In-store: Cash refunds are only available for items bought with cash or checks and a receipt. Refunds on credit or debit cards are given back to the card that was used to make the original purchase. By Mail: After Famous Footwear receives your return, refunds will be processed to the original method of payment within 10 business days. The warehouse reserves the right to reject returns after inspecting returned goods for a refund. You will get a return email confirmation once the return has been handled. After the credit is applied, it might take an additional 2–10 business days, depending on the credit card company, before it posts to your account. Without a gift receipt, how can I return something I was given? You can either visit a store or contact Consumer Care. You can get in-store credit at the current selling price or exchange the item(s) for a different one at the current selling price. When I return something, will my shipping costs be reimbursed? The customer is responsible for the cost of return shipping since original shipping costs are not refundable. Because Famous Footwear is not responsible for returns until they are received in our warehouse, we advise sending your return via insured parcel post or another traceable method for your protection. Bring the item(s) to your local store for a return or exchange, or call customer service, to learn how to return a defective or flawed product. Do you accept returns from abroad? Famous Footwear stores do not accept returns from abroad, including returns from abroad for online purchases. What should I do if I believe I was overcharged for something?If you believe we overcharged you for anything, please let us know and we will issue a prompt refund for the difference between the amount we charged and the actual price of the item(s). Buy One, Get One Half Off was running when I made my purchase. Does it matter if I return something or exchange it? Items bought during the Buy One, Get One 1/2 Off promotion will have their refund or exchange amount adjusted.

HOME DELIVERY

Every time you shop with us at Famous Footwear, we want to ensure that you leave with the appropriate footwear in your possession, on your feet, or in your car.

Which is why we created our Home Delivery service. Ask a staff member if you visit one of our stores and can’t find your size or style. We’ll try our best to locate the appropriate footwear and deliver it to your house.

If you’re a FAMOUSLY YOU REWARDS member, you can check the status of your home delivery order and use this service for FREE.

famous footwear return policy

FAQ

What is the return policy at Famous Footwear?

The item(s) can be returned to a retailer for the full purchase price. Receive a full refund of the purchase price in the form of your original payment or an in-store credit for the full amount. For items bought with cash or a check, a cash refund will be given with a receipt only.

Can I return shoes after wearing them once?

Shoes must be unworn and in the original packaging according to the return policies of many large chain shoe stores and online retailers. That implies that you should only use them for a short period of time indoors on spotless surfaces before deciding to send them back. You might not be eligible for a refund or exchange if they appear to have been worn.

How long do Famous Footwear returns take?

After being received at our warehouse, the majority of returns are processed in 10 business days. Once your return is processed, you will receive an email. Most returns are processed within 10 business days of being received at our warehouse, so when will my credit post?

How do you wear shoes to return them?

The shoes must be returned unused and in the original packaging, according to many shoe stores’ and online vendors’ policies. It is wise to only use them for a few days inside before deciding whether or not to send them back. They might not be eligible for a refund or exchange if they appear to have been worn.

What is Famous Footwear return policy?


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ReturnMastery was created to provide shoppers with clear, straightforward information about store return policies. Return policies can vary widely between retailers, and it’s not always easy to find all the specifics.

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