Princess Polly Return Policy

princess polly return policy

Welcome to the Princess Polly Return Policy! If you are unhappy with your purchase, it is simple to send it back.

This post includes everything you need to return your product to Princess Polly for your convenience.

You can find all the information about Princess Polly’s returns policy, login requirements, products, customer service, and returns here.

A clothing online retailer called The Princess Polly was established in 2010 in a beachfront apartment on Australia’s Gold Coast.

Returns & Exchanges

https://us.princesspolly.com/pages/returns-exchanges

The Princess Polly returns process is easy! Items can be returned within 30 days of delivery for a free exchange, gift card or refund.

Princess Polly Returns

https://princesspollyus.loopreturns.com/

Note: If you are returning more than 10 items at once, you may be required to submit separate smaller returns for your items in order to receive a shipping

What are the things you need to remember when returning any Princess Polly product?

According to the Princess Polly return policy, you may return your purchase in the following ways if you’re unhappy with it:

  • After delivery, you have 30 days to return any Princess Polly products for a refund or gift card.
  • Princess Polly’s return policy states that it does not accept returns from customers outside of Australia and the UK, offers no exchanges, and does not grant store credit.
  • Items must be completely new, unused, unwashed, and with all of the original tags still on them in order to be returned.
  • Returns of swimwear are only accepted if the product’s hygiene seal is still in tact.
  • Items sold in the UK can be returned to Princess Polly.
  • Returns on sale items are accepted under the Princess Pollyreturn policies in the UK and Australia.
  • The cost of the postage you paid when placing your order will not be refunded by the business.
  • You can complain about defective or unfinished orders to hi@princesspolly. com. au, and the business will investigate it and take appropriate action.

What products are not covered under Princess Polly return Policy?

To avoid any confusion, you should be aware of the products covered by Princess Polly’s return policy before requesting a replacement, refund, or gift card in exchange for a Princess Polly purchase.

Yes, most items purchased from Princess Polly can be easily returned. If the item is defective or you are dissatisfied with the product’s quality for any other reason, you can request a refund, a gift card, or an exchange for a new item.

But there are exceptions to the rule. Some products cannot be returned because of hygienic reasons. Princess Polly pays close attention to the concerns of others and abides by their rules. Underwear, cosmetics, jewelry, and other items intended for personal use are excluded from the Princess Polly return policy in both the UK and Australia.

If you purchase any cosmetics, such as lipstick, or underwear from Princess Polly, you cannot return or get a refund if the seal is broken on those items. However, you can start a refund if you accidentally order them and decide to cancel your order while the item is still in transit.

According to Princes Polly Return Policy, what’s the best way to get a return started?

Visit Princess Polly’s official website and take the subsequent actions.

  • look under “Help & FAQ. Under this section, there will be a Returns and Exchanges option.
  • Choose the country where the item will be returned.
  • Choose “start a return” from the drop-down menu.

Any product you purchase, with the exception of undergarments, earrings, and beauty tools, should be returned in a specific state in accordance with Princess Polly’s return policies in the UK and Australia to ensure the return has been successfully initiated.

So before you request a refund, gift card, or decide to exchange your product in accordance with Princess Polly’s Return Policy, keep the following in mind.

  • You must have both your order number and zip code.
  • Items may only be returned within 30 days of delivery. The item cannot be returned and is not eligible for a refund if you keep it for longer than 30 days. Therefore, make sure to return any items you purchase from Princess Polly within 30 days of the purchase date.
  • Printing a return label will allow you to send the items back that way.
  • Your possessions can be dropped off at a specific location and transported back.
  • Send an email to hello@princesspolly if you’re returning something because it’s damaged or defective. com. They emphasize these returns more than other returns.

How do I know which method to choose when returning any Princess Polly Product?

It can be challenging for customers to determine which return method is best for them because the Princess Polly return policy in the UK and Australia gives you multiple options. Typically, whenever you are unsure, go with the quick and inexpensive option.

  • The cheapest option for returning items for a refund is to drop them off at the designated location rather than printing a return label and shipping the items that way. The manner of drop-off is completely free.
  • The refund will be $6 less if you choose to print the label when you request a refund. 95.
  • Either technique is good if you’re swapping items. When it comes to swaps, both options are free.

How Do I go about returning a Princess Polly Product according to Princess Polly Return Policy?

If you’re returning a product for the first time, you must take the following actions.

  • On the Princess Polly website, go to the Returns page.
  • Give your order number as evidence of purchase along with the shipping ZIP code.
  • Decide which items and why you want to return them.
  • Pack your belongings, including your receipt.
  • Attach the return label to the package after printing it.
  • Drop off your stuff at a carrier site near you.
  • Princess Polly will withhold a $6. 95 fee from your return to cover foreign shipping costs.

Please be aware that the Princess Polly return policy prohibits returning any item that does not have the tag attached. Consequently, if you plan to return the product, don’t send back the tag.

Listed below are some frequently asked questions about the “Princess Polly Return Policy.”

1〉 How long would it take for me to receive my money?

After you have mailed back all the items you need to return, give the return seven business days to be processed.

2〉 What if I’d rather have an exchange than a refund?

The items that can be replaced and reimbursed are the same under the Princess Polly return policy in Australia and the UK. Any products that don’t adhere to the sanitary return criteria won’t be eligible for exchange. Princess Polly will give you a refund if she doesn’t have the items you want in exchange for your return.

3〉 How long will it take for exchanges to be processed?

Processing an exchange takes much less time than processing a return. After the return is dropped off and scanned, the exchange is handled. This is a far better return process than asking for a refund if there are other Princess Polly products you are interested in. Instead of waiting seven days for a refund, you won’t have to.

Although Princess Polly offers a straightforward return procedure and is unconcerned with the reasons behind the returns, some items are out-of-stock.

  • restrictions such as
  • Swimwear that has had the sanitary seal removed
  • Items that have been worn and cleaned
  • Earrings
  • Instruments for beauty
  • Tags removed from items
  • Cosmetics are a type of substance that is used
  • Underwear or other types of lingerie

Once your package has been shipped, duties and taxes cannot be refunded.

6〉 Can I return two orders in the same box?

Currently, multiple orders cannot be combined into a single package. Their system creates a specific label for the items in your order when you submit a return. Due to the fact that they won’t be connected to that label, we don’t keep track of items from other orders. We are working diligently to improve our customers’ experience.

7〉 How long should I wait for my return label to arrive?

If you have not received your return label, kindly wait 24 hours before getting in touch with their Customer Experience team.

8〉 Can I modify the return type I requested?

If your return has not yet been dropped off and scanned, we will be happy to cancel your request and help you submit again for your preferred return type.

Please get in touch with us right away if you need to change the type of return you’re making so we can send you a new return label or refund submission.

If you have any inquiries about how long it takes to process returns or exchanges, we would be happy to respond. Your package was sent by ground shipment if you used the Princess Policy label to arrange a return online; it may take up to 7–10 business days for it to get to their returns team. We try to process your return within six business days of receiving it. For our international babes, please submit your return through our website and keep track of your own tracking information and receipt.

In conclusion, Princess Polly can be characterized as a customer-centric business that has developed its policies with consideration for the characteristics of its clients. Princess Polly return policies in Australia and the UK ensure that customers return home with a smile on their face because customer satisfaction is their top priority. Any complaint of their customers is treated with utmost priority. Only a few items have been designated by Princess Polly as being non-returnable in order to protect the health and hygiene of their customers. For example, undergarments, cosmetics, and beauty tools. For the majority of Princess Polly products, you can request a refund, gift card, or exchange the item for a new one as long as the product tag is still attached.

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FAQ

Does Princess Polly give full refunds?

Within 30 days of delivery, merchandise can be returned for a refund, gift card, or exchange. Final sale items are those that cannot be returned or exchanged. Items must be returned in their original state with all tags still attached, unworn, and unwashed.

Does Polly have free returns?

If the product is faulty or the return is the result of our error, Polly Products will, at our discretion, replace the item or pay the return shipping costs. %20If%20a%20product%20is%20returned%20for%20any%20other%20reason,%20the%20customer%20is%20responsible%20for%20the%20shipping%20costs%20both%20ways%20and%20will%20be%20charged%20a%20restocking%20fee%20of%2025%

KEEP or RETURN?! From Princess Polly


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ReturnMastery was created to provide shoppers with clear, straightforward information about store return policies. Return policies can vary widely between retailers, and it’s not always easy to find all the specifics.

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