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In a now-viral TikTok video, user Josh Rincon interprets the return policy of Nike by playing the roles of employees and customers. The social media user claims in Rincon’s video that the athletic brand can accept shoe returns after 30 days if the footwear is defective by looking at the manufacturing date. The clip has been viewed over 2. 5 million times since its publication on Oct. 19.
Customers can exchange shoes for a new pair under Nike’s return policy within two years. However, these do come with specifications. Nike shoes or clothing can be returned within two years of the manufacture date if they develop flaws in the materials or workmanship, per the brand’s policy on its website. These products are eligible for full refunds within 60 days of the date of purchase and must be returned to a Nike store or website, depending on where they were bought.
To return an item from a website or app order or from an online order placed at a Nike store, you must first contact Nike if it has been more than 60 days and less than two years since the item was manufactured. Items bought in-person must be returned to the store where they were first purchased; however, if you are unable to return your items in-person, you must contact the store to learn about your options.
If a pair of defective shoes is returned to a non-Nike store that sells Nike products, it must be done so at the original retailer. If customers are unable to return their shoes to the store where they were originally purchased or if the retailer has directed them to Nike, they may file claims with Nike.
Information regarding returns will be printed on labels, hang tags, or warranty cards for particular Nike products with particular written guarantees or warranties.
Nike’s 2
https://footwearnews.com/feature/nike-warranty-return-policy-tiktok-1203204801/
Nike’s return policy does allow customers to exchange shoes for a new pair within two years. However, these do come with specifications.
Do Nike Shoes Have a Warranty?
https://www.nike.com/help/a/shoe-warranty
If your Nike shoes or apparel develop a material or workmanship flaw within two years of the manufacture date, we want to get you back in the game.
BONUS: Don’t Forget About Nike’s 2-Year Manufacturer Warranty
You have a good chance of receiving a FREE replacement pair of Nike shoes if they begin to disintegrate within two years of the “manufacturer date” thanks to the Nike warranty.
Look at the tag on your shoes to see when they were made; you’ll see two dates there.
The retailer placed the order on the left-hand side, and the product was manufactured on the right-hand side.
Your eligibility for a 2-year return is determined by the date on the RIGHT.
Remember that regular “wear and tear” does not entitle you to a new pair of Nike shoes.
There has to be what Nike deems a defective shoe.
They intentionally keep their warranty language vague about what they consider to be defective because they don’t want customers to take advantage of the system.
But if you believe your Nike shoes should have endured longer, it’s definitely worth a try.
Reader Question: What is your experience with the Nike return policy? Please share your thoughts in the comments section below.
By Kyle James
FAQ
Does Nike have a 2 year return policy?
Nike shoes and apparel have a 2-year manufacturer’s guarantee. Nike technically permits returns after 60 days, but only in the event of a flaw or defect in the product. If that is the case, you have two years from the date of purchase to return the item for a replacement or refund.
How long can you return at Nike?
How Many Return Days Does Nike Allow? 30 days. Items purchased from a Nike Store or directly from Nike can be returned within 30 days. com. By signing up to become a NikePlus member for FREE, you can extend this policy to 60 days.
How long do Nike shoes last unworn?
If properly stored, you can anticipate that your shoes will last for two to three years.
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