At Nectar, we strive to provide our customers with the highest standard of quality and satisfaction in every purchase. We understand that our customers often have questions about our return policy, so we want to make sure that our customers have the information they need in order to make informed decisions about their purchases. In this blog post, we will discuss our return policy in detail so our customers can have a better understanding of the process and know what to expect when returning an item to us. We are committed to providing our customers with the most efficient, hassle-free returns process possible. We hope that this post helps our customers make the most of their experience with Nectar!
Returns
https://www.nectarsleep.com/p/returns/
Nectar Mattress Foundation. The Nectar mattress foundation is eligible for return within 50 days of delivery. Additionally, your mattress foundation has a 3-
How to Do a Nectar Mattress Return: Breaking Down Nectar’s Return Policy
https://www.sleepare.com/blogs/nectar-mattress-return/
Nectar will happily accept returns between 31 and 365 days after you’ve received your mattress. Nectar can refuse returns if they are initiated
WinkBeds
One of SleePare’s top-rated hybrid mattresses is the original WinkBeds mattress, which is premium but affordable. Customers love this mattress because it offers the lavish luxury of a hotel mattress.
Price Range: $1,149 and up
Couples who require motion isolation, people who want edge support, and combination sleepers should use this.
Brooklyn Bedding
Another affordable brand that offers several types of mattresses, Brooklyn Bedding claims to manufacture the #BestMattressEver. The professionals at Brooklyn Bedding work hard to create high-end sleep products at reasonable prices.
Price Range: $500-$1,400
Best for: hot sleepers, those seeking excellent motion transfer, and those seeking quality at an affordable price
DreamCloud is a 7-layer hybrid mattress with a high-end feel. DreamCloud features a plush Cashmere cover and combines comfort, support, and cooling. Although more expensive than many online mattress brands, DreamCloud’s materials and quality enable you to get a premium mattress at a reasonable cost.
Price Range: $1,400 to $1,500
Best for: couples, combination sleepers, and those looking for a more affordable luxury item
Leesa
The brand-new Leesa mattress combines three foam layers for a cozy and supportive night’s sleep. Lessa is one of SleePare’s top-rated mattresses and one of Business Insider’s top picks for cooling and support.
Price Range: $695-$1195
Best for: sleepers seeking a medium-firm mattress, all-foam sleepers, and those seeking motion transfer
In order to provide a pressure-relieving and cool night’s sleep, the Saatva mattress has three layers of springs and a soft cushion top. A mattress made by Saatva is luxurious and eco-friendly while still being reasonably priced. Additionally, the mattress has a coil base, superior lumbar support, and an environmentally friendly design.
Price Range: $600-$1499
Best for: pressure relief, eco-friendly shoppers, and hot sleepers
Their 365 Night Trial Period: How It Works
When it comes to their trial period, Nectar has an edge over their rivals. Nectar gives its customers a whopping 365-night trial, in contrast to competing online mattress companies that only offer 30, 60, or 90-night trials. Customers have more than enough time to decide whether or not their Nectar mattress is right for them during this lengthy trial period.
Nectar’s trial period focuses on customers experiencing and using their mattresses in various conditions. Life is unpredictable and with that comes changes in sleep habits and patterns. Nectar designed their year-long trial period with the thought that “you never really know how you feel about your mattress until it’s been with you through… season changes, changing wake/sleep times, your partner tossing and turning, the kids (or pets) jumping in the bed with you”, and a host of other of life’s moments.
During the first 365 days after purchasing it, you can return your Nectar mattress at any time. It’s best to let your body adjust to a new mattress during the first 30 nights of sleeping on it, or the break-in period, before returning your Nectar mattress.
Studies and sleep experts recommend sleeping on a new mattress for 30 days to give your body time to adjust to the new sleep surface. Nectar requires customers to wait 30 days after receiving their mattress before beginning the return process. If you’re taking longer than expected to adapt to your new mattress and aren’t getting enough sleep, this 30 day waiting period can be frustrating–this is done for a good reason, to make sure you and your new mattress have time to acclimate.
Why? Nectar mattresses are built exclusively of foam. One drawback of memory foam is that it takes some time for it to feel and function fully. To become slightly less rigid and more flexible, foam must decompose. The 30-day policy was chosen because this procedure takes about 30 days.
Your body must also adjust to a new mattress over time. Despite the fact that the Nectar mattress is the best fit for you, your body isn’t accustomed to sleeping on a new surface. The break-in period for a new mattress might be painful. By persevering, you’ll be able to confirm that you’ve chosen wisely.
If you contact Nectar within 365 days of receiving your mattress and your Nectar mattress isn’t working for you after the first 30 days, you are entitled to a full refund. Nectar will give your mattress to a nearby charity after you return it. Therefore, don’t feel bad about returning it because it won’t be wasted.
Once you’ve made the decision to begin the Nectar return process, you may have a few inquiries. Here’s a breakdown of Nectar’s return policy and instructions on how to get started, so don’t worry; it’s simple.
When you receive your mattress from Nectar, you have between 31 and 365 days to return it. If returns are started before or after these dates, Nectar reserves the right to reject them. To contact Nectar, email them at return@nectarsleep. com or call 1-888-425-4854.
Once you’ve started the return process, you will be directed to fill out Nectar’s Resident Home Return Request form from their website. The form requires some basic information like order number, reason for return, and photos of the product and law tags.
If a local charity is not available, Nectar will schedule a time for a local recycling facility to pick up the mattress. You must be present when the mattress is picked up and placed outside.
After your mattress has been picked up, Nectar will issue a refund. Refunds will be credited to your original payment within 3 business days. Refunds work differently if you purchased your mattress with Affirm. If you purchased with Affirm, contact Nectar’s customer service to process your refund.
If you are sleeping on a Nectar and it isn’t quite right for you, but you want to give the brand another shot, you might consider an exchange. However, Nectar doesn’t offer a complete exchange. To get another Nectar mattress, you will need to do a return and then purchase again.
The only exception to this rule are warranty claims during the first 10 years and manufacturer’s flaws throughout the 365-day trial period. Learn more about Nectar’s warranty here.
Although Nectar’s return policy and trial offer simple procedures and rules, there may be some aspects of the process you may not take into account. Consider the following additional factors before returning a Nectar mattress:
- Shipping fees and White Glove Delivery costs are not refundable.
- You cannot return freebies like pillows or sheets that were purchased with the item. The value of any promotional items you received along with your Nectar mattress will be subtracted from the mattress’ refund price.
- Only orders placed within the contiguous United States are eligible for returns.
- Your mattress has to be in good condition in order to be eligible for a return. Mold, spills, bedbugs, and other damage beyond normal wear and tear may prevent the mattress from being returned.
- You must examine your mattress within 90 days of receiving it. You won’t be able to return the mattress if you don’t because it will be deemed used and damaged.
- If used with a foundation or bed frame that is not compatible, the trial period might be void.
When shopping for a mattress, there are seemingly endless options. You might desire something comparable if you bought a Nectar but later decided it wasn’t for you. Fortunately, you can quickly and easily find a good mattress online for a reasonable price. Customers looking to save money can browse the internet for inexpensive mattresses, use SleePare’s comparison tool, or read customer reviews of mattresses.
The fear of having to return your mattress when you choose to purchase a mattress online rather than from a physical retailer can be intimidating. Nectar and other mattress manufacturers are aware that not everyone will be a good fit for their mattresses. Fortunately, Nectar has simplified the ordering and returning processes. With a 365-day trial and a required 30-day retention period, Nectar gives customers plenty of time to decide whether they want to keep their mattress.
There are numerous other online mattresses besides Nectar. Visit one of our stores, use our mattress comparison tool, and check out our blog to learn more about the current online mattress options if you’re looking for one.
Dont hesitate to contact us. Were always happy to help.
FAQ
Can you actually return a Nectar mattress?
Nectar Mattress Return requests for mattresses that have been used must be submitted no later than 365 days following delivery. Unopened mattresses are eligible for return and refund after delivery. Products may only be returned if they are in a state that would allow us to donate them, at our sole discretion.
How good is Nectar return policy?
When you receive your mattress from Nectar, you have between 31 and 365 days to return it. If returns are started before or after these dates, Nectar reserves the right to reject them. To contact Nectar, email them at return@nectarsleep. com or call 1-888-425-4854.
How much does it cost to return a Nectar mattress?
365-Day Trial of Nectar Mattress removal is free of charge, and you’ll get a complete refund using the same payment method you used when booking. How to Cancel an Order: You may cancel your order at any time before processing following your purchase.
What happens to Nectar mattresses that are returned?
Nectar believes that everyone deserves a good night’s sleep, even those who cannot afford one, so they donate returned Nectar mattresses. To aid the less fortunate, all gently used mattresses are donated to a charity.
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