If you’ve been searching online for a cheap swimsuit, you’ve probably seen the Cupshe brand a few times. But what is Cupshe exactly, and is it reliable or of high quality?
In this frank Cupshe review, I’ll outline everything you should know before placing an order. For Cupshe, I’ll discuss online ordering, quality, fit, and return policies.
Considering that I am middle-sized, six feet tall, and have a broad chest, I am always aware of the possibility of disappointment whenever I place an order online. The item must not only fit me, but also be appropriate for tall girls!
I purchased a few items from Cupshe in order to write this review, including this underwire bikini (obsessed) and a long crochet swimsuit coverup, and I was pleasantly surprised by the quality. In fact, I have an entire YouTube video of me trying on various Cupshe styles, including the ones that didn’t fit well.
Cupshe is a legitimate website and is not a ripoff, yes. Your swimsuits will be delivered when you order items from Cupshe, and they are made of genuine high-quality materials.
Cupshe is a relatively new brand that started in 2015. Cupshe is a Chinese company with a warehouse in New Jersey that is well-known for its reasonably priced swimsuits, coverups, clothing, and accessories.
“Empower women everywhere to look and feel their best in quality, stylish, affordable swimwear,” reads their company’s mission statement. ”.
Additionally, Cupshe features 4x sizing and is made with the idea that every woman should have access to high-quality, reasonably priced swimwear. That is something I can get behind!.
Returns & Exchanges
https://www.cupshe.com/pages/return-and-exchange-policy
Return and exchange policy. Cupshe will happily accept returns and exchanges 30 days from delivery. Feel free to contact our customer service team if you
Returns & Exchanges
https://www.cupshe.com/pages/return-exchange
1) We will accept returns of unworn, unwashed items in original condition with product tags and hygiene liners attached (excluding beach blankets,swimming
How do I submit a return or exchange request?
By selecting the “Order History” link on your account page if you placed the order using the registered account, you can ask for a refund or an exchange. Please start a return or exchange if you placed the order as a guest by clicking the “Start A Return” link in the website footer.
Yes, pre-order items are refundable. If you received your pre-order items within 30 days of delivery, we can accommodate your request for a refund.
Can I return an item purchased with a coupon?
Please be aware that orders placed using coupons cannot be cancelled or exchanged Only the sum in excess of the coupon value is refundable if you paid with a regular form of payment and a coupon together. Contact our Customer Care Team if you require additional assistance.
I’ve received a damaged or defective item. What should I do?
We take great pride in the quality of our products, and if there is anything wrong with it, we want to fix it.
Incase you receive a damaged or defective item, please get in touch with us and well try and sort it out for you as soon as possible.
Make sure to include the information below:
2) Product name, SKU, or Product Code (found in your confirmation email)
I received the wrong item. What should I do?
We always want to ensure that we get you all your faves! If we made a mistake and sent the wrong item, dont worry – well make it right! Incase you receive the wrong item, please get in touch with us and well try and sort it out for you as soon as possible.
Make sure to include the information below:
2) Product name or SKU number (found in your email of confirmation)
What should I do if my package is missing an item?
When an item is missing from a package, one of two things is most likely to have happened:
1) Some orders may arrive in separate packages in order to get them to you as quickly as possible. To determine whether your order will come in multiple packages, look at your confirmation email.
2) Please get in touch with our Customer Care Team if you haven’t received your entire order by the anticipated delivery date so we can investigate as soon as possible.
I got the wrong size! Can I exchange for a smaller/bigger size?
Within 30 days of the delivery date, we will be happy to assist you in exchanging for the proper size.
1) Please contact us via livechat or email to request an exchange. Well send you exchange instructions within 24 hours.
2) You will be given refund options once we respond to your inquiry. To continue, you must respond with the refund choice you have made.
3) You must send your item(s) to the provided return address, then let us know the shipment’s tracking information.
4) We’ll process your refund as soon as we can after receiving your package.
* Please take note that since we are currently unable to provide a free returns service, return shipping will be at your expense.
Do you provide free return labels?
We currently are unable to offer a free returns service.
Please be aware that the return label is only valid for 21 days following our Customer Care Team’s approval.
Depending on how many items you refund, the return label fee rises.
The specific price is as follows:
1 Where should I send my returns?
We will send you the return address as soon as you submit your return request. If you ship it to the address on your original package instead of the return address we provide, your return will not be received.
1 Can I return the item to your warehouse, office, or physical store?
Currently, we only accept returns using our standard return process. Please adhere to our return procedures so that we can assist you as soon as possible.
1 I’ve sent out my return package. What’s the next step?
That’s all there is to it; once we receive your returned package, we’ll take care of everything else and expedite the refund process.
1 When can I expect my refund?
Please make sure you closely follow the instructions and provide all of the necessary information so that we can process your refund as soon as possible. You can use the following chart to get an idea of when to anticipate receiving your refund after we receive your return package and decide that it qualifies for one.
*Please get in touch with your credit card’s issuing bank if you don’t see a credit on your account within the time frame stated above.
*Due to current circumstances, processing your credit card refund could take an additional 3-5 days. Thank you for your patience and understanding.
1 How can I get the refund for my return?
Refunds may be issued to your original account or as a coupon that can be used to make purchases on Cupshe, depending on the refund option you select. com. Please be aware that purchases made using coupons are final and cannot be exchanged or returned.
1 What happens if a refund goes to a closed/cancelled account?
Refunds are credited to the original form of payment. You must get information on how to receive the funds directly from your bank if your bank account has been closed since you made the purchase.
Tips:
1) Carefully review your payment information before making a purchase to ensure that it can be used as a legitimate form of payment.
2) It is your responsibility to prevent the cancellation or closure of your credit card account. You must speak with the bank directly if your card has been closed or canceled because we can only issue refunds to the original form of payment.
3) Please notify us as soon as possible if your card is lost or stolen and you require a refund. In order to issue your refund to your secured account, we will need you to share any updated account information and provide pertinent documentation.
1 What would make my order ineligible for returns/exchanges?
1) Except in cases where there is a quality issue, worn clothing cannot be refunded for hygienic reasons.
2) Requests for returns or exchanges made after 30 days will not be reimbursed.
3) Only orders purchased on Cupshe. Items bought from third-party vendors or websites cannot be exchanged or refunded; only items bought from Cupshe.com or the official Cupshe App are returnable. Please be aware that some Cupshe products are sold on unofficial platforms in counterfeit form. If you are uncertain, ask our Customer Care Team for clarification to make sure you are purchasing a genuine Cupshe product.
4) Because we can only issue refunds to the original form of payment, we are unable to accept returns or exchanges for any gifts. We appreciate your understanding.
1 Do you accept returns outside of the US?
By clicking the “Order History” link on the account page, you can ask for a return or an exchange if you placed the order using the registered account. If you made the purchase as a guest, please click “Start Return” in the website footer to check the status of your refund.
Why can’t I request a return on your return page?
Please look over the following situations if you’re having trouble requesting a return:
1. A return has already been requested for the same order.
2. Requests for returns submitted after the return window has closed (30 days after the date of delivery) are not eligible for a refund.
3. Orders placed using coupons given to you by our customer service are not eligible for returns.
4. Please send an email to customercare@cupshe to speak with our customer service directly about quality issues, wrong items, and exchanges. com for assistance.
FAQ
Is Cupshe good with returns?
Within 30 days of delivery, Cupshe accepts returns of unworn, unwashed items in their original packaging, along with hygiene liners and product tags. Any products returned after the 30-day grace period will be delivered back to your address, and you will be responsible for the additional delivery fees.
Is Cupshe a Chinese company?
According to the BBB, Cupshe is based in China. However, it appears that they do have warehouses located all over the US, and these are frequently where US orders are shipped from. Some of my Cupshe orders have arrived right away, while others have taken weeks to do so.
Is Cupshe and Shein the same company?
Cupshe was founded in Nanjing, like Shein, and its parent company is Nanjing Capeshi Network Technology, which was established in December 2015 and focuses on e-commerce for Europe and America.
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