As an avid outdoorsman and nature connoisseur, the anticipation of heading out on your next backcountry adventure should always be an exciting experience. However, even the most experienced outdoorsman can experience unforeseen circumstances that may require the return of backcountry gear. This blog post will discuss the specifics of the return policy for backcountry adventurers. It is important to understand the nuances of any return policy before making a purchase, and this post will provide the necessary information to make an informed decision. We will explain the general parameters and stipulations of the various backcountry return policies, as well as the associated fees and restocking charges. Lastly, we will discuss the importance of understanding a return policy and the inconveniences that may come from a lack of knowledge. Armed with this information, you will be able to choose the best backcountry gear with the confidence of knowing you can return any items that do not meet your needs.

100% Guaranteed Returns

https://www.backcountry.com/service/bc-returnguarantee

Used, undamaged gear must be returned within 30 days of delivery, with proof of purchase, and may only be refunded in the form of store credit. We will not

Returns

https://www.backcountry.com/Store/account/returns.jsp

Contact a Gearhead at 1-800-409-4502 for assistance. Have questions about the Backcountry.com return policy? Read the full policy here. Need Help?

Introduction

Are you worried about the purchases you made and the money you spent on your adventure gears as they didn’t come out to what you were expecting? If you purchased from BackCountry you don’t need to worry about it because you are all covered. The backCountry return policy is amazing when it comes to return or exchange. This article will guide you through. Let’s have a look over it once.

How to return the products you have purchased from BackCountry?

Although BackCountry’s return policies are designed with your comfort and satisfaction in mind and tailored to provide the customer with the maximum benefit, it is imperative that you are aware of them before submitting a request for returns. You can process your returns in a variety of ways in accordance with the BackCountry return policy. You just need to follow the following steps. Let’s have a look over it once.

Return with a prepaid label

• BackCountry provides the prepaid UPS shipping label at $6. 99 for eligible U. S. customers wanting to return their products. When you create your RMA (Return Merchandise Authorization) number, you can print this label, or you can wait for the gearhead to email you the label once your return is accepted.
• Print out the shipping label, affix it to the package, and deliver it to any UPS location nearby.
• $6. 95 will be subtracted from any refunds you receive when you are credited the same.

Return with a prepaid label

• To begin your return, you must have an RMA (Return Merchandise Authorization) number. You can either contact Gearhead to get assistance with the same, or you can create an order from your order history.
• The information required by the sale receipt, which also serves as the necessary paperwork for the shipment, must then be filled out.
• Attach and write the RMA number on the delivery package.
• Ship the package to, Backcountry. For the processing of your return, contact the com Returns Department at 2607 South 3200 West Suite A, West Valley City, UT 84119. An email confirmation will be sent to you once the business has received your product. The processing might take from 3 to 5 days.

BackCountry Refund policy

The refund policy of BackCountry is surprisingly simple and hassle-free. One cannot be more satisfied with their response and generousness. You need to have a look over it once.

Payment mode	Time is taken for the refund	Mode of refund
New and unused gears	As soon as the return is received by the return department of BackCountry.	Will be refunded to the source of payment anytime, if the source of the transaction is not available you will be given the refund in the form of store credit.
Used and undamaged gears	As soon as the return is received by the return department of BackCountry.	you will be given the refund in the form of store credit only in your BackCountry account.

Return policy

BackCountry’s return policy is also simple and designed with the convenience of its customers in mind. Before starting the returns, keep in mind the following fundamentals.

Products and purchases	Product condition	Return policy
New and unused gears	Original product condition with original packaging and manufactural tags	Can be returned anytime for full refund
Used and undamaged gears, bikes, bike frame	Original product condition	Will not be accepted for returns if it is damaged because of your negligence. It must be returned within 30 days.

Also, keep in mind: –

• When shipping a package for a return, you must ensure that it is packaged tightly because the customer is responsible for any losses sustained if the product is damaged in transit due to improper packaging.
• The store credit that you were given in exchange for your returned items will only be good for a year from the time it was given to you. Other store credits expire within 90 days.
• You must email [email protected] if your equipment had a manufacturer defect and your order has been inactive for more than 30 days. com to contact the customer service team so they can determine whether your product is covered by warranty. Include as much information as you can in the mail, such as the order number, the date of purchase, and the defective part. You must call customer service at 1800-409-4502 if it is less than 30 days.

BackCountry Exchange policy

BackCountry’s exchange and return policies are similar, but there are a few small details you should be aware of. Let’s have a look over it once.

Products and purchases	Product condition	Exchange policy
New and unused gears	Original product condition with original packaging and manufactural tags	Can be exchanged anytime for full refund
Used and undamaged gears, bikes, bike frame	Original product condition	It Will not be accepted for exchange if it is damaged because of your negligence. It must be exchanged within 30 days.

Also, keep in mind: –

• To begin your exchange, you must have an RMA (Return Merchandise Authorization) number. You can either contact Gearhead to get assistance with the same, or you can create an order from your order history.
• Backcountry advises returning the original item and placing a new order in order to complete the transaction more quickly.
• If you prefer to make an exchange rather than placing another order, you can get in touch with the gearhead of the backcountry.

FAQ’S

Q. 1. How long do I have to wait before returning my unopened purchases? You can return it whenever you want.

Q. 2- How long do I have to return opened and used items? You have 30 days from the date of purchase to make a return.

Q. 3 Return merchandise authorization number, or RMA number, is what is required to process returns.

Q. 4- How long does it take to process the return? The processing of the return takes 3 to 5 days.

Conclusion

BackCountry’s return policy is fantastic and designed to provide you with the best care possible. Always exercise caution when making purchases to avoid suffering losses. you can always return your new purchases anytime you want. I hope this article helped you gain some perception.

Do read the Vans, Torrid, and Marshalls Return Policy articles as well.

FAQ

What is backcountry return policy?

With proof of purchase, you can return any unused equipment at any time for a full refund to your original payment method. Unused equipment must be returned in the same condition that it was delivered, with the original box and/or packaging, and, if applicable, with the manufacturer’s tags.

Is backcountry outdoor gear legit?

Backcountry. TSG Consumer Partners is the owner of com, which is ranked number 11 on the Internet Retailer top 500. Founded in 1996, Backcountry. com is run out of Park City, Utah by founding partners Jim Holland (CEO) and John Bresee (President).

www.backcountry.com Return Policy – No Questions Asked