The adidas brand has long been a leader in the sports apparel industry, offering customers quality athletic and casual wear backed by a commitment to excellence. This commitment extends to their return policy, which ensures customers are happy with their purchases and provides a streamlined way to make returns. Understanding the adidas return policy can help customers make informed decisions when purchasing from the company and ensure they get the most from their purchase. In this post, we will discuss the key aspects of the adidas return policy, including how to start the return process and what types of items are eligible for return. We’ll also provide an overview of the company’s return policies for international orders and any associated fees. We hope that by the end of this post you’ll be familiar with the adidas return policy and feel confident in your purchases.
How do I return my product(s)?
https://www.adidas.com/us/help/us-return-refund/how-do-i-return-my-products
WHAT IS THE ADIDAS RETURN POLICY? If you are not completely satisfied with your adidas.com order, we offer a full refund within 30 days of receipt.
Exchanges & Returns
https://www.adidas.com/us/returns
How many days do I have to return? We offer free returns and exchanges within 30 days of your delivery. We are extending the return window to 60 days for 10/18/
CUSTOMER SERVICE PHONE NUMBER 800-982-9337, 8AM ET – 11PM ET, 7 days a week
To print your free return shipping label, please visit the online return page within 30 days of your purchase.
Click Here to access Online Returns Page
Entering your order number and shipping zip code will allow you to sign in to your account or register as a guest.
Choose the item you want to return and the justification for doing so.
Each order you are returning should have its return detail slip included. Attach the shipping label to the box. On the box, conceal any previous delivery addresses and barcodes.
Drop off your marked return package at any UPS Store or UPS drop box.
They cannot exchange or return items bought from stores other than www. adidas. com. Please return the product to the original retailer.
*Please note to utilize free returns on adidas. com, the shipment needs to originate from inside the United States. Please be aware that the return label is not valid for APO/FPO returns through USPS.
You may return your new and unused adidas. purchase made at an adidas retail location within 30 days of the transaction For the store to process your return at the full purchase price, you must have the original receipt, confirmation email, or returns sticker from the shipping box. If the receipt is not available, an in-store credit at the current item price will be given instead. Orders placed with PayPal cannot be returned to Adidas retail stores. Please return PayPal orders by mail. EXCHANGE Need to make a change? At this time, they do not provide product exchanges. GIFT RETURN If you are the recipient of a gift from our website and want to return it, please set up a Return Authorization request for an adidas gift card with Corporate Consumer Relations. You can order your replacement item and return your original product for a full refund using their free returns option within 30 days. REFUND After receiving your return, they will handle it within 7–10* business days and credit your original payment method. You’ll receive an email from them when this is complete. Depending on the issuing bank and billing cycle, a credit will show up on your subsequent statement. They do not refund shipping charges. *During busy times, please allow up to 15 business days for the processing of your return.
If you used a gift card to place your order, your refund will be applied to a fresh adidas gift card that will be delivered by USPS to the shipping address on your order.
Your refund will be issued to a new gift card and sent to you via USPS if your payment method included both a credit card and a gift card. Your initial payment credit card will be used to cover any outstanding credit.
Unfortunately, shoes not accompanied by the original receipt are not eligible for replacement.
They cannot assume responsibility for lost shipments, please retain your return tracking # for your reference. Your promotional code for one replacement Barricade on adidas will be emailed to you once your return has been processed. com.
Get Order Help, FAQ’s, Gift Cards or Need more information.
FAQ
Can I return my Adidas after 30 days?
WHAT IS THE ADIDAS RETURN POLICY? If your adidas purchase is not exactly what you expected, you com purchase, we provide a complete refund within 30 days of delivery.
Can you return worn shoes to Adidas?
We are unable to accept returned merchandise or issue a refund if the return is made after the allotted 28-day window has passed, the item is worn, damaged, or not in its original packaging.
Does Adidas have a 2 year warranty?
For the duration of the warranty period, we replace the same product only once under our 12-month limited warranty. If you find a problem with your item(s) within a year of the date of the original purchase, please take pictures of the issue and get in touch with us right away.
Are Adidas confirmed returns free?
Returning an Item You have 60 days after receiving your order to return an Item for free.
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