When it comes to automotive supplies and parts, AutoZone has become one of the most trusted and reliable sources for consumers. With a wide variety of automotive parts and supplies, AutoZone has been helping customers with their automotive needs for many years. One of the most important things to consider when making purchases from AutoZone is the return policy, which is designed to provide customers with peace of mind when making their purchases. In this blog post, we will provide an overview of the AutoZone return policy, including the types of returns accepted, what you need to do in order to return items, and how long you have to make a return. By the end of this post, you will have a better understanding of AutoZone’s return policy and the process for making returns.
AutoZone return policy
https://www.autozonepro.com/info/terms/returnPolicy.jsp
To return a product to an AutoZone store, return an item in its original condition and packaging, with receipt, within 90 days of the purchase date to request a
AutoZone Return Policy: Here’s What to Know
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AutoZone gives you a full 90 days to return items that you purchased online or in a store. That’s three times as long as you get with the Amazon
With the AutoZone return policy, there’s no big rush to bring back your stuff.
You have a full 90 days with AutoZone to return anything you bought there or online. That’s twice as long as the Advance Auto Parts return policy, three times longer than the Amazon return policy, and equal to the return policies at Walmart, Home Depot, and Lowe’s. Depending on whether you made your purchase in-person or online, Home Depot grants you 90 to 180 days. ).
You should have your item in its original packaging and condition, as well as the receipt, to make sure that your AutoZone return goes as smoothly as possible. You may return a product at any time during the product’s warranty period if it has been used but is nonetheless defective. On the same day that the return is processed, you will receive a refund.
The first thing to be aware of is AutoZone’s catch-all disclaimer that says “Autozone reserves the right to limit returns and exchanges regardless of receipt.” Language like that isn’t very consumer-friendly, as it sounds like they want to decide on the spot whether to accept your return or not. You’ll also be asked to show a valid government-issued photo ID when making a return.
There are also a few obvious exceptions to the return policy that you should be aware of, which we list out below.
Things you can’t return to AutoZone:
- Gift cards — As is the case with most store return policies, these are always final sale.
- Items installed or used — Unless something is broken, once you use it, you own it.
- Special orders — If it’s difficult to resell, they won’t accept it.
To be eligible for a refund when returning any core parts (old or defective components that are frequently replaced and recycled), the components must first pass an AutoZone inspection. AutoZone will send the core back to you and withhold your refund if the parts don’t pass their inspection.
Before shipping back any core components for a return, they must also be free of any flammable or dangerous fluids. That means you may have to drain all fluids yourself. Make sure to ask your shipping company if there are any additional restrictions on mailing automotive parts.
If you lose your receipt, it can be harder to complete a return.
If you don’t have a receipt, AutoZone store associates probably can’t help you. But you can contact AutoZone Customer Support at 1-800-288-6966 and see if they can look up your transaction information needed to process the return. You may also be able to get store credit instead of a refund.
Improve your in-person return success odds by bringing your receipt, ID, and payment method.
Whether you made your purchases in person or online, you can return them to any AutoZone location. Just keep in mind to bring your photo ID and, if you paid with a debit or credit card, your original payment method. Once you present your receipt, you can still be reimbursed whether you paid with cash, PayPal, or a digital wallet app.
Return online purchases like a champ — don’t forget the Return Form.
You can send something back by mail if you place an online order and need to return something. The most important step is to securely package the item and include the Return Form, which can be found in “Section B” of your original shipping invoice. To ensure a smooth process, you should complete the Return Form completely.
You might need to drain any fluids from core components before shipping them.
You may have to pay for your own shipping with the AutoZone return policy.
If you’re returning something because you no longer need it, you will get reimbursed for the price, but you’ll have to cover shipping charges. The exception to this rule is if the return is due to an AutoZone error. They consider it their fault if you received a damaged or wrong item. In that case, the shipping expenses will be waived. However, you’ll need to contact AutoZone to set up the paid shipping.AccountHot amazon Deals
FAQ
What is AutoZone return policy?
Within 90 days of the purchase date, you can return an item to an AutoZone store for a refund as long as it is still in its original packaging and condition. Return a defective item within the warranty period. Refund requests might not be granted if the product has been used or installed.
Can I return items at any AutoZone?
Simply take the item, in its original packaging and/or box, to the store of your choice along with your receipt to return your order to any nearby AutoZone location.
How long do you have to return something to AutoZone without a receipt?
While Advance Auto Parts only gives you 45 days, AutoZone allows returns after 90 days. Additionally, Advance Auto Parts has a lot more items that they consider to be “final sale” items. Items Advance Auto Parts won’t accept include: 4WD Switches.
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