North Face provides a great return policy to accommodate the needs of the customers. You can learn everything you need to know about the North Face Return Policy from this article. Let’s come to the main topic without any further delay.
Douglas Tompkins and Susie Tompkins Buell founded the North Face in San Francisco, California, in 1968. It is one of the most well-known businesses in the US for selling apparel and outdoor equipment. Now, this business is well-known throughout the globe.
You can return a North Face product if you’re not satisfied with it. Customers can return items to North Face under a great return policy that states they have 60 days from the date of purchase to do so.
If you want to return items to North Face, you must adhere to a number of their terms and conditions. Returns are allowed both online and in-store. The products must be in their original condition. The product you are returning must still have its tags and labels attached. You must return the product in its original packaging. It is not possible to exchange any products if you have problems with the size or color. You must send back the item and place a new order.
The North Face Return Policy and Warranty Information
https://www.thenorthface.com/en-us/help/returns-policy
Returning is simple & easy! Online purchases can be returned within 60 days from the date of purchase. Items returned must be unused and unwashed. Package up
Returns
https://www.thenorthface.com/en-us/account/returns
For our full return policy, please go to the Return Policy. 1. Items must be purchased on thenorthface.com. 2. Returns are accepted within 60 days of purchase.
THE NORTH FACE® ONLINE RETURNS
Within 60 days, if for any reason you are not completely satisfied, we will gladly accept your return.
You must return the item(s) and place a new order if you want something in a different size or color. Once your return has been received and processed at our warehouse, you will receive a refund.
If you decide to return something, your entire purchase price—including any applicable shipping fees—will be refunded. If you bought multiple items but only returned one or a few of them, we’ll give you a pro-rata refund of the shipping costs you may have incurred overall. For instance, if you bought three items and returned two of them, we’d refund you two-thirds of the shipping fees you paid.
Returns must be in their original packaging, including the hand tag, and unworn and in the same condition as when you received them.
HOW TO REQUEST A FREE RETURN
1 – CREATE & PRINT A RETURN LABEL
Click the TRACK MY ORDER link or the RETURN YOUR ORDER button (for registered users, you can also access your order history from MY ACCOUNT). Once you are on the order page, click the Create a Return button. Type in your Order Number (8-digit reference) and your email address. Choose the products you might want to return, the justification for the return, and the preferred method of return (drop off at a drop-off location or carrier pick up at the desired address). Print the provided return label and adhere to the process’ instructions.
2 – PACK YOUR RETURN
Pack the items you would like to return. We advise reusing the polybag or box you were given. Attach the return label to the outside of your package and firmly seal it. Make sure to remove or void any previous shipping labels, stickers, or other materials.
3. Drop the goods off at the carrier or give them to them.
During business hours, leave the package at the chosen location, or wait at your address for the delivery service to arrive. When the carrier is scheduled to deliver the package, make sure someone is home.
4 – RETURN CONFIRMATION & REFUND
As soon as your return has been accepted and processed, you will get an email confirmation. Once our quality assurance team has examined the returned item(s), your refund will be processed. Up to 14 days may pass before the refund appears on your account.
Until they arrive at our warehouse, the goods are under your control, so pack them carefully and in a way that prevents damage.
You have 60 calendar days from the date of delivery of the Products to return them for a refund if you are dissatisfied with the Products you received or have simply changed your mind about buying them after we’ve emailed you your Order Confirmation. You can exercise this right of withdrawal without incurring any fees and without providing a reason.
Please be aware that you are in charge of keeping the Products secure, safe, and in good condition while they are in your possession.
In the event of returns due to change of mind (right of withdrawal), you will receive a full refund minus the cost of express delivery shipping, if you selected that shipping option.
Along with the foregoing, we also acknowledge the legal 2-year (or any longer time frame that may be stipulated by your local law) guarantee for product flaws. If a product is delivered damaged or develops a manufacturing or material defect within two years (or the longer time frame that may be specified by your local law) of purchase, it is considered “faulty.” Please be aware that products damaged by normal wear and tear are not necessarily defective.
If you bought multiple items but only returned one or a few of them, we’ll give you a pro-rata refund of the shipping costs you may have incurred overall. For instance, if you bought three items and returned two of them, we’d refund you two-thirds of the shipping fees you paid.
If you require additional information, please review our warranty policy.
Please review our Return FAQ if you have any questions.
Contact our CUSTOMER CARE if you have any questions or need help.
FAQ
What is the return policy at North Face?
Getting back is easy. Items returned must be unused and unwashed. Return the items in their original packaging, along with your invoice, to a nearby post office or an authorized FedEx location.
Can I return North Face without tags?
Returns must be in their original packaging, including the hand tag, and unworn and in the same condition as when you received them.
How long after you buy something can you return it?
California, for instance, mandates that retailers display their refund policies prominently unless they provide full cash refunds or store credit within seven days of the purchase. Customers may return items for a full refund within 30 days of a purchase if a store complies with this requirement.
How good is North Face warranty?
For a period of two years, The North Face® products are fully warranted to the original purchaser against manufacturing flaws. If a product malfunctions because of a manufacturing flaw, we will, at our discretion, either repair the product free of charge, replace the product, or issue a credit for the product.
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