At the time of return, you can specify a different size if you’d prefer. To do this, write the item’s new size and desired modification on the delivery note.
If the requested size is not available, we will refund the purchase price of the item.
You must return the item and place a new order if you want to exchange the clothing for a different model or color.
We will email you to let you know about the refund of your order once we have examined the condition of the returned items. Keep in mind that depending on your bank, the refund will be processed using the same payment method used to make the original purchase and can take anywhere from 3 to 12 working days after we receive the returned item in our warehouses.
Remember to enclose the receipt for the postage costs to return the package to our offices if you received the wrong item or a defective one and decide to return it by mail. After reviewing the items’ condition, we will reimburse the price of the returned goods as well as a portion of the original delivery fees.
In these circumstances, standard, ground, or regular shipping must be used for returns or exchanges. Please don’t forget to attach the receipt for the refund’s delivery costs.
The proportional portion of the delivery costs incurred when returning the items via Express, Overnight, or 2 Day Shipping will not be reimbursed by Mango.
Exchanges and returns
https://shop.mango.com/us/help/2882.html
Returns. MANGO will accept exchanges and returns of unworn and unwashed garments within 60 days of the date of purchase (14 days during the
Exchanges and returns
https://shop.mango.com/us/help/6943.html
If customers are not satisfied with the item they have received, Mango will allow them to exchange the item for another size within a 60 day period,
FREE STORE RETURN
To return the item(s), go to one of our stores* in the United States.
You must provide the purchase receipt in order to process your refund.
*Stores in airports, department stores, and Puerto Rico are exempt from the free return policy.
RETURN BY MAIL
You can also return the item by mail to the following address if you’d prefer:
MANGO RETURNS, 1520 Van Buren Road, C/O Carbel Easton One, Easton, Pennsylvania 18045
Include a copy of the purchase receipt or the original in your package.
As we are not liable for any items that do not arrive at us, we advise you to track and insure your package at your own cost. Remember that we do not accept C. O. D. deliveries.
Your bank information is necessary for us to process the refund. To provide them, go to My Account > Update Bank Details. If you haven’t registered yet, you can do so by entering your information in the Orders section. You will need to enter your email address and order number in this situation.
Weather conditions may have an impact on order delivery times across the nation.
FAQ
What is MANGO return policy?
Within 60 days of the date of purchase (14 days during the sales period), MANGO will accept exchanges and returns of unworn and unwashed clothing in exchange for the original till receipt at any location where the relevant collection is sold in the country of purchase.
How do I return an MANGO online?
If at all possible, pack the items safely in their original packaging and include the delivery note. If you want to change the size or get a refund, you must specify that on this document, along with the relevant articles. Go to My Purchases, choose your order, and print the “Returns Form” if you can’t find the “Returns Note” there.
Is MANGO Outlet return free?
After reviewing the items’ condition, we will reimburse the price of the returned goods as well as a portion of the original delivery fees. After the items have been paid for, the postage costs will be reimbursed.
How can I return online purchase?
- Read the store’s return policy. Read the store’s return guidelines thoroughly before making any purchases to ensure that you understand them.
- Keep the original packaging. …
- Take photos of any damage or defects. …
- Start the return process ASAP.
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