If you’ve ever attempted to read and comprehend the Walmart return policy, you know it’s a complete hot mess and VERY difficult to understand. Actually, it’s five separate web pages that attempt to explain how they handle returns. Who’s got time for that? Not me. I don’t understand why Walmart doesn’t condense everything to a single page. So I decided to take the situation by the horns and complete the task for you. To help you quickly find the information you need and move on with your life, here is a detailed explanation of how Walmart’s return policy operates.
You have 90 days after making the majority of in-store Walmart purchases to return the item for a full refund.
30 days: The majority of electronic devices, such as televisions, laptops, computers, tablets, drones, video game equipment, GPS devices, camcorders, and digital cameras includes pressure washers, evaporation coolers, air conditioners, dehumidifiers, and generators.
Alcohol and tobacco must be returned unopened to the retailer where you originally bought them.
Free Returns
https://www.walmart.com/cp/returns/1231920
To exchange or return an item, here’s what you need to know: You have 90 days after purchase to exchange or return, unless noted in our exceptions. You can
Walmart Standard Return Policy
https://www.walmart.com/help/article/walmart-standard-return-policy/adc0dfb692954e67a4de206fb8d9e03a
Items sold and shipped by Walmart can be returned or replaced, when available, by mail within 90 days of receipt. For items sold by Marketplace Sellers, find
Minimum standards
- 14 days for electronics and luxury items
- 30 days for other items
Electronics (14 days):
- Computers
- Computer and video game hardware
- Printers (excluding 3D printers)
- Camcorders
- Digital cameras
- GPS units
- Digital music players
- Tablets
- E-readers
- Portable video players
- Drones
- Pre-paid and post-paid cell phones
Luxury items (14 days):
- New and preowned apparel above $300
- Fine art
- Loose gems & gemstones
- Jewelry & watches above $300
- Collectibles (e.g., coins, stamps)
- Memorabilia
Your item may have return restrictions and/or special instructions (e. g. , Marketplace items, freight/oversized/heavy items, luxury products, hazardous materials). See below for more details or check walmart. com/returns.
Major Appliances (e. g. Large appliances (e.g., refrigerators, ranges, washers) may be returned within 30 days of delivery acceptance as long as they are in brand-new condition, have not been used, and are still in their original packaging. To begin your return, kindly use the Walmart app or visit walmart.com. com/returns. Major appliance returns arent accepted in stores.
Return Restrictions
Walmart and Marketplace sellers will not replace, accept returns for, or issue refunds for the following items:
Firearms g. Minibikes, Dirt Bikes, Go-Carts, Scooters, Ride-Ons, and UTVs g. Trading cards (opened or unopened), RV sewer lines, toilets, toilet bowls, and urinals (used or installed), precious metals (e.g., bedpans, bath seats, sitz baths, eye drop guides, opened/unsealed breast pumps), and trading cards (opened or unopened). g. , gold bars, silver coins, currency) .
*Medicare supplier standards allow for the return of diabetic supplies and other Part B-covered items that are deemed substandard or inappropriate.
Other Service Items & Digital Products Ineligible for Return/Refund/Replacement
Prepaid Gaming Cards, Sim Cards, Gift Cards, Prepaid Cell Phone Cards, and Video Game Download Cards
Electronic games and software downloads are not returnable after purchase unless otherwise stated. Please visit Walmart if you didn’t receive an email with the code or can’t use the one you have. Click the blue Contact Us button at the bottom of the page after visiting com/help.
Most items dont have a return shipping fee. For more information, please click the link to the return policy on the product listing page. If you have any questions about your order, you can also get in touch with the Marketplace seller directly.
Marketplace items that are considered Hazardous Materials have special rules for returns. They may not be returned to a Walmart store. If the item that you purchased is a hazmat item, you may contact the Marketplace seller directly, or we can assist you with contacting the seller so they can discuss the return with you. Hazmat items may include batteries, flammable liquids, computer equipment, and certain cosmetics or household goods; in addition to other common products. For more information about what may be considered hazmat, see the Department of Transportations hazmat items guidelines.
Please get in touch with the Marketplace seller directly to discuss the return in the case of exclusions like hazardous materials (for instance, items that contain Lithium-ion batteries) and freight (for instance, items that are over 150 lbs or satisfy freight requirements).
Refunds
When you return a product purchased and delivered by a Marketplace seller to a retailer:
- The Marketplace Return Center will receive your returned item for processing.
- Please allow up to 48 hours for tracking to become available after delivering your return to a store.
- Within 48 hours of the Marketplace Return Center receiving your returned item, we will process the refund.
If you contact Walmart Customer Care or an online Marketplace seller to start a return for an item that has already been shipped:
- When the carrier scans the returned package, we’ll process the refund.
- Please allow up to 48 hours for the carrier’s website to update with tracking information.
FAQ
What items Cannot be returned to Walmart?
- Firearms and ammunition. Walmart does not sell any firearms or ammunition for firearms, so neither are subject to the store’s return policy.
- Prescription medications. …
- Gas-powered vehicles. …
- Gift cards. …
- Diabetic supplies. …
- Test kits. …
- Used tires. …
- Trading cards.
Is Walmart accepting returns without a receipt?
Walmart’s return policy without a receipt is fairly straightforward. Most of the time, you can return an item within 90 days of purchase without a receipt and get a full refund. All you need is your ID and the original packaging.
Can I return an item to Walmart after 90 days?
After 90 days, Walmart accepts returns on a case-by-case basis. Despite the 90-day restriction, store managers have the authority to disregard this rule if it makes sense in the given situation. Therefore, even though there is no assurance you will receive a refund from Walmart after 90 days, it is definitely worthwhile to try.
Can I return items to Walmart at any time?
Every Walmart store accepts returns from 7 am to 11 pm on weekdays and 8 am to 10 pm on weekends. At the customer service counter in front of the store, Walmart manages in-store returns.
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