Victoria’s Secret is one of the leading lingerie and apparel brands, and many customers shop with them for their stylish and comfortable pieces. However, sometimes customers purchase something and need to return it for whatever reason. Knowing what their return policy entails is essential to ensure a smooth and hassle-free shopping experience. Fortunately, Victoria’s Secret has a very straightforward return policy that is designed to keep customers happy and provide them with great customer service. In this blog post, we will be taking a closer look at Victoria’s Secret’s return policy, including what items are eligible for return, their time frame, and the process for initiating a return. We will also discuss what customers should do in the case of an unsatisfactory purchase, as well as any additional policies that may apply. By familiarizing oneself with Victoria’s Secret’s return policy, customers can have a pleasant shopping experience and make sure their purchases are always satisfactory.
What is your Return Policy?
https://customercare.victoriassecret.com/s/article/2169
Please allow 14 business days for us to receive and process your return, then an additional 3-5 business days to receive your refund. Original shipping and
Victoria’s Secret Return Policy: Time To Clear Up the Muddy Waters
https://www.rather-be-shopping.com/blog/victorias-secret-return-policy/
30 days. Victoria’s Secret use to give you a generous 90 days to decide if the clothing or lingerie is right for you, but these days you only
Can I Make a Return In-Store For an Online Purchase?
Yes.
Any online purchase made from the Victoria’s Secret website in the US may be returned in-store.
To make the process even easier you can start a live chat session with them and the chat rep will look up your order and set the return in motion and then it will be quickly finalized when you bring the item(s) into a Victoria’s Secret location.
Can I Try Items On At Home Then Return Them?
Yes, you can try on lingerie and underwear at home.
Just be careful NOT to cut out the sewn-in tags because if you do, you won’t be able to return the items.
Keep the hygiene sticker on underwear in place as well if you want to return the item.
Be aware that if you buy something from a franchise store, you can only return it to that specific location.
It might be worthwhile to inquire at the checkout counter because I doubt you would even know if you were purchasing from a franchise store.
How Do I Return a Gift Without a Gift Receipt?
Depending on how you want to return it, you have two options.
Returning the Gift In-Store
You will receive a Victoria’s Secret gift card for the item’s lowest selling price.
Returning the Gift via the Mail
Start by visiting this page and print out the return form.
Then, complete it, checking the “Returning a Gift” box as you go, and mail it along with your item(s).
Once they receive your package, they will email you a merchandise credit for the item’s lowest selling price.
Yes.
They specifically permit 7 returns within a 30-day window.
This includes returns AND exchanges.
The item’s determination as defective has no bearing on the seven returns you can make in total.
This policy differs from that of most retailers because it is uncommon for them to disclose the number of returns they accept before flagging your return history and possibly preventing any further returns.
They will cover the return shipping costs if you are within 30 days, have a valid receipt, and submit them.
You can print a FREE shipping label from your online account for use when returning items inside the United States at no additional cost to you.
Bonus Tip: What If I Just Want a Price Adjustment?
Most customers are unaware that within 14 days of the purchase date, Victoria’s Secret will adjust the price for you.
Simply bring your original receipt back if you see a price reduction, and they’ll credit your original form of payment.
It’s also important to remember that this policy only applies in-store, and that online purchases are not eligible for price adjustments.
Ask the Reader: How easy, challenging, or in the middle have you personally found Victoria’s Secret’s return policy to be?
By Kyle James
Photo credit to m01229.
FAQ
How long is the return policy at Victoria Secret?
You may return any purchased item(s) that you don’t adore, including Sale Returns must be shipped back within 30 days of the original purchase date* and include the original receipt.
Can you return Victoria Secret without receipt?
We will assist you in exchanging the goods after the return window (30 days)* or if you do not have a valid receipt. You will be responsible for the difference if the lowest selling price for the returned item is lower than the cost of the item(s) you receive in exchange.
Can you return Victoria’s Secret items in store?
Yes, just head over to a Victoria’s Secret or PINK store with your item(s) and your order invoice. Right now, only shops in the U.S. can accept returns for online purchases. S. and U. S. Territories.
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