Buying a mattress is an important investment and one that you should feel confident in. With so many options available on the market, it can be difficult to decide which one is right for you. Tempur-Pedic’s mattresses are among the most popular on the market and are designed to provide optimal comfort and support. As such, it is important to understand their return policy in order to make sure that you are making the right choice. In this blog post, we will be discussing the Tempur-Pedic return policy and how it works. We will also discuss any exceptions that may apply and what you need to know and do in order to make sure that you are making the right decision. By the end of this post, you should have a better understanding of the Tempur-Pedic return policy and how it works.
Return Policy
https://www.tempurpedic.com/customer-service/return-policy/
Given the personal nature of these products, we accept returns only if the item is damaged at delivery or if there is a product defect. Each of our products
What items can I return?
https://help.tempurpedic.com/hc/en-us/articles/4404703740055-What-items-can-I-return-
If you purchased directly through us (online, by phone, or in a Tempur-Pedic only Flagship store locations) you may return mattresses within the 90-night
Return Policy
We’re passionate about delivering your best night’s sleep. Because of this, we are committed to creating high-quality products using premium components, careful attention to detail, and excellent craftsmanship. You can buy directly from us with confidence because we stand behind the quality of our products.
Mattresses
We%20believe%20you%E2%80%99ll%20fall%20in%20love%20with%20your%20mattress%E2%80%94after%20all,%2095%%20of%20owners%20are%20satisfied%20with%20their%20Tempur-Pedic%20mattress To help you feel confident, we provide our 90-Night Trial. If after 30 nights of use you don’t love your new mattress, call us at 800-821-6621 and we’ll make it right. We will work with you to address your concerns. If we are unable to make you satisfied, we will accept the mattress back and issue a refund, less shipping costs. Our 10-Year Limited Warranty on mattresses will protect you from product defects after your first 90 nights, so you can rest easy.
Foundations, TEMPUR-Ease, TEMPUR-Ergo and Tempur-Extend Power Bases
Foundations, TEMPUR-Ease, TEMPUR-Ergo, and TEMPUR-Extend power bases are non-returnable, but we stand by their quality with strong warranties. A 25-year limited warranty on the frame is included with the 3-year full parts and labor warranty for the TEMPUR-Ease, TEMPUR-Ergo, and TEMPUR-Extend power bases. Call us at 800-821-6621 to speak with the Tempur-Pedic experts at the supplier if you’re having issues with your power base. Whether it’s a straightforward query or a warranty-related problem, they can assist.
Pillows, Bed Linens, Bed Frames, Mattress Toppers, Travel, Home Products, and Other Accessories
Due to the individualized nature of these products, we only accept returns if the item was delivered damaged or if there is a manufacturing defect. Our products are all covered by warranties to safeguard your investment.
Retail Store Purchases
Your purchase is subject to the return and exchange policies of the retailer from which you purchased your Tempur-Pedic item if it was purchased there.
Regardless of whether you have a concern, remark, or query, we want to hear from you. or contact us to speak with a sleep specialist right away.
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FAQ
Can a Tempur-Pedic mattress be returned?
Due to the individualized nature of these products, we only accept returns if the item was delivered damaged or if there is a manufacturing defect.
Is it easy to return Tempur-Pedic mattress?
Customers are given a generous 90-day trial period to test out mattresses thanks to Tempur-Pedic’s generous return policy. During this time, you can return your mattress for a full refund if you’re not satisfied with it. The Tempur company can arrange for mattress pickup, but shipping costs might be involved.
How much does Tempur-Pedic charge for return?
We do. During the 90-night trial period, you may return or exchange your mattress, but we’ll charge you $175 for return shipping. This fee is non-refundable.
Is there a break in period for Tempur-Pedic mattress?
Tempurpedic mattresses are high-end mattresses. They are high-quality materials, so if you don’t give them the right conditions, it will take some time for them to break in. However, it typically takes these mattresses 2 to 4 weeks to fully break-in.
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