For customers to stay content and satisfied, Spencers offers a potential return policy. A good return policy always attracts customers. They can go shopping freely. Customers are pleased with Spencers Return Policy because it was created with them and only them in mind. Undoubtedly, Spencers made a wise choice in establishing such a stellar return policy.
If you don’t like a product from Spencers within 30 days of purchase, you can return it. Both online and in-person exchanges and returns are accepted for the item. To receive a refund using your original payment method, you must have the original invoice. Refunds are typically given out during business hours, Monday through Friday, excluding holidays.
To be eligible for a return, a product must be brand-new, unused, undamaged, and unaltered. The item you’re returning has to be in brand-new condition to be able to be sold again. All the tags must be attached to the product. The customer is responsible for bearing the return shopping charges.
It is against Spencer’s return policy to accept returns for items such as intimate goods, body jewelry, wigs, custom goods, and clearance goods.
Your online purchase can be returned to Spencer’s store for a full refund. You can find all the information you need to return an order online in your invoice if you want to return a product. The item must be packaged in accordance with the guidelines and the original invoice. Then you have to ship the item. You have to pay for the return shipping charges. Don’t forget to obtain the carrier’s tracking number.
You must go to your neighborhood Spencer’s store and the item you want to return for any in-store purchases. Do not forget to bring the original invoice with you. Your refund will begin processing in your original payment method within a couple of business days (Monday through Friday, excluding holidays), following the receipt of your return package. If you are unable to provide the original invoice, they will issue you a Spencer’s gift card for the amount of the item’s current selling price, which you can use to make future purchases at Spencer’s.
Guest Services
https://www.spencersonline.com/content.jsp?pageName=RetExch
A: We will gladly accept products for return within 30 days of purchase that are unworn, in new condition and in their original sealed packaging. Please be
Terms of Sale
https://www.spencersonline.com/content.jsp?pageName=termsofsale
A. General. To return an item, it must be unworn, have the original accessories, be in new and resalable condition, and in the original packaging
Q: What is your return policy for online orders?
A: We want you to feel awesome about your purchase. Within 30 days of receiving the items, we will gladly accept any unworn, unused, and in their original packaging items for returns.
Please note: We cannot refund the shipping charges.
All intimate goods sold by Spencer’s come with a year’s warranty, and all body jewelry comes with a lifetime happiness guarantee. We will replace or exchange your jewelry if you are unhappy with it for any reason. Intimate products, customized products, and clearance items are not eligible for returns. After we receive your return, please allow 5-7 business days for a credit to show up in your account. A gift card will be refunded for any items purchased with it.
Q: What is your in store return policy?
A: Within 30 days of purchase, we will gladly accept items that are unworn, in brand-new condition, and in their original sealed packaging for return.
- Please be advised… WE DO NOT ACCEPT CASH REFUNDS.
- Returns of goods bought with cash and gift cards will result in the issuance of a Spencers gift card.
- A credit will be given to the card used for the initial purchase for purchases made with a credit card or debit card bearing the Visa/MC logo.
- Wigs, body jewelry, custom items, intimate products, and clearance goods are all prohibited from being returned to Spencer’s.
Q: When should I see my refund?
A: From the time the returned item is received at our warehouse, refunds are typically processed within 5-7 business days (Monday through Friday, excluding holidays). We ask that you please save your tracking information. Allow 2-3 business days if you made your return in-store.
Q: What is your return policy for online orders?
A: We want you to feel awesome about your purchase. Within 30 days of receiving the items, we will gladly accept any unworn, unused, and in their original packaging items for returns.
Please be aware that we do not reimburse for original or return shipping costs.
All intimate goods sold by Spencer’s come with a year’s warranty, and all body jewelry comes with a lifetime happiness guarantee. We will replace or exchange your jewelry if you are unhappy with it for any reason.
Wigs, body jewelry, custom items, intimate products, and clearance goods are all prohibited from being returned to Spencer’s. After we receive your return, please allow 5-7 business days for a credit to show up in your account. A gift card will be refunded for any items purchased with it.
Q: How do I return my order?
A: Sign in to your account, look over any recent orders you have placed, and choose the items you want to return. If you don’t have an account, you can use this site to look up your order number.
- Please follow the instructions on how to process the return and print your return slip after choosing the item(s) you wish to return. If you need additional assistance, please reach out to us via the live chat link at the top of the page, with your order #.
- Please send your item(s) to the provided address using a practical shipping carrier, along with your printed return slip.
- All return shipping charges must be prepaid. Sorry, but we cannot accept C. O. D deliveries.
- Please ask the carrier you choose for a tracking number for your returned package.
- When returning items to us, we advise that you obtain tracking information and insure your return shipment for your protection. Spencers is not responsible for lost and damaged packages.
- Please be aware that we do not reimburse for original or return shipping costs.
- Wigs, body jewelry, custom items, intimate products, and clearance goods are all prohibited from being returned to Spencer’s. After we receive your return, please allow 5-7 business days for a credit to show up in your account. A gift card will be refunded for any items purchased with it.
Q: When should I see my refund?
A: From the time the returned item is received at our warehouse, refunds are typically processed within 5-7 business days (Monday through Friday, excluding holidays). We ask that you please save your tracking information.
Q: Can I return my online order in store?
A: YES, if returning or exchanging your order at a Spencers near you is more convenient. Just follow these super simple steps below:
- Access your account, look over any recent orders, and choose the items you want to return. If you don’t have an account, you can use this site to look up your order number.
- Please follow the instructions on how to process the return and print your return slip after choosing the item(s) you wish to return. If you need additional assistance, please reach out to us via the live chat link at the top of the page, with your order # for further assistance returning your items.
- Please deliver your item(s) to a nearby Spencers store that is convenient for you, along with your printed return slip. To locate the nearest Spencers store, please click here.
- The original credit/debit card that you used to place your order will be credited with the return. The credit/debit card that was used to make the purchase will receive the refund if it was made through PayPal.
- Within two to three business days (Monday through Friday, excluding holidays), the return ought to be reflected on your credit or debit card.
- Returns without the original invoice will be credited to a Spencers gift card, which you can use for future purchases online or in a Spencers store, for the current selling price.
- Please note: We cannot refund the shipping charges.
- Wigs, body jewelry, custom items, intimate products, and clearance goods are all prohibited from being returned to Spencer’s.
Q: What is your exchange policy for online orders?
A: We want you to feel awesome about your purchase. Within 30 days of receiving the items, we will gladly accept any unworn, unused, and in their original packaging items for exchange.
Q: How do I exchange my order?
Place a fresh order for the replacement item(s) first, then To ensure that we have what you want in stock and can send the items right away, you must place a new order.
You can return the original order to our warehouse for a refund after placing your new order. For information on how to return your order, please see the “How do I return my order?” question in the Online Returns Section.
Q: Can I exchange my online order in store?
A: IF EXCHANGING YOUR ORDER AT A SPENCERS NEAR YOU IS EASIER, YOU CAN Just follow these super simple steps below:
- Bring your order confirmation, the item you wish to exchange, and it to the Spencers store that is closest to you.
- To locate the nearest Spencers store, please click here.
- Exchanges without the original order confirmation will be made for an equivalent replacement item at the item’s current selling price.
- Remember, we cannot refund the shipping charges!
FAQ
What is the return policy at Spencer’s?
An item must be unworn, include all original accessories, be in brand-new, resalable condition, and be in its original packaging in order to be returned. Items must be returned within 30 days of delivery. By returning an item in-person or online and following the guidelines listed below, you can ask for a refund.
Can you make returns at Spencers?
All returns must be accompanied by a receipt. Your item must be brand-new, unworn, and still have the tags on in order to be returned. Refunds will be credited back to the original payment method. Online purchases cannot be refunded in-store, but they can be exchanged in any of our stores.
How long is Spencer’s return policy?
What is your return policy for purchases made online? A: We want you to love your purchase. Within 30 days of receiving the items, we will gladly accept any unworn, unused, and in their original packaging items for returns.
Can you return items ordered online?
Most online stores have step-by-step instructions for processing a return. Follow the steps and select the reason for the return. Print a return shipping label.
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