Understanding a store’s return policy is essential in making informed decisions when shopping online. The same holds true when shopping with Soma, a popular retailer known for its lingerie, sleepwear, and beauty products. To ensure that you are aware of the return policies and procedures, it is important to understand the details before making a purchase. This blog post will provide an overview of Soma’s return policy, its restrictions, and what you should know before making a purchase.
At Soma, customer satisfaction is a top priority. The company offers generous return policies designed to make sure that you are satisfied with your purchase. Whether you are returning an item due to dissatisfaction, an incorrect size, or due to an item arriving in damaged condition, Soma provides options to ensure that you are happy with your purchase. This blog post will discuss the details of Soma’s return policy, what you should know before making a purchase, and how to take advantage of the company
Soma® Return Policy
https://www.soma.com/store/page/soma+returns/60/
If you need to exchange an item for a different SIZE or COLOR within 60 days of your original purchase, simply circle the item(s) on your packing slip that you
Returns
https://www.soma.com/store/popup.jsp?id=60
If for any reason, you are dissatisfied with your purchase within 60 days of your original purchase, please contact our Customer Service at 866.768.7662 or
U.S. Customers:
Products purchased with PayPal may be returned in-store or by mail using the provided return shipping label. Please get in touch with customer service if you don’t have your shipping label.
On all orders placed with ShopRunner, members receive free return shipping. We handle return shipping so you can take pleasure in your shopping. Restocking fees are imposed by a small number of our retail partners on a particular subset of products. Before placing an order, always review the product page for more information. Gift cards, previously bought goods, clearance and final sale items, non-Soma branded items, taxes, and shipping are all excluded from the promotion.
Our sales associates will be happy to assist you with your return or exchange at any of our Soma U boutiques if you would rather return or exchange your purchase there. S. boutiques (excluding outlets).
Click here to find the boutique or outlet nearest you.
If you would rather send your return by mail, please include your invoice and the Prepaid Return Shipping Label we provided with the box and deliver your package to the U S. mail. You can download and print a prepaid return shipping label from our Returns Portal if you don’t already have one. Please be aware that we will deduct $7 when we receive your return. 00 USD from your refund for handling fees. On all orders placed with ShopRunner, members receive free return shipping. We advise using a traceable and insured form of delivery if you’d rather use the carrier of your choice and design your own label.
Returns should be sent to: Soma Reverse Logistics DC 2160 Breckinridge Blvd Building 200 Suite 250 USA
Within 60 days of your initial purchase, if you need to exchange an item for a different SIZE or COLOR, simply mark the item(s) you want to exchange on your packing slip and specify the size or color you want. Products sent to us for exchange must be unused, unwashed, or broken. As soon as the return is received, your new items will be sent out. Or, if you’d rather have your items shipped before the return shows up in the warehouse, you can call 866.929.2227. 768. 7662 to speak with one of our Sales Consultants and place your order. You can then proceed to make your return as described above after placing your reorder.
Within 60 days of your initial purchase, you may call 866-222-7227 to exchange an item for another. 768. 7662 to speak with one of our Sales Consultants and place your order. You can then proceed to make your return as described above after placing your reorder.
For returned checks, a $25 service fee or the maximum amount allowed by law will be charged. The amount of the check and the service fee may be taken from your account by bank draft or electronic debit.
When an item’s price drops within 14 days of the original purchase and you bring in the original receipt for an in-store purchase, we’ll make a one-time adjustment to the price. The original form of payment will be used to make price adjustments. There are additional exceptions, but online or catalog purchases are not eligible for price adjustments in our stores.
Items marked “final sale” are sold “as is,” cannot be exchanged or returned, and cannot have the price adjusted.
International Customers:
At this time, orders placed via soma. com or by telephone and shipped outside of the U. S. cannot be returned or exchanged in our boutiques or outlets. Within 60 days of your initial purchase, if for any reason you are unhappy with your purchase, please call our customer service at 866 768. 7662 or internationalorders@soma. For a Return Authorization Number, which is necessary in order to process your return, visit www.returnauthorizationnumber.com. You will receive comprehensive directions on how to return your purchase from our customer service. If you return any item(s), our e-commerce partner, Borderfree, will give you a refund in the same currency and using the same exchange rate as when you made your initial purchase, including the original merchandise price and any duties and taxes you had previously paid on the returned item(s). Please be aware that the cost of return shipping is your responsibility. Please read our International FAQ for more details on international orders and our e-commerce partner, Borderfree.
If%20you%20are%2085%20years%20and%20older,%20you%20are%20entitled%20to%20a%201%%20state%20sales%20tax%20reduction%20on%20any%20items%20purchased%20for%20your%20personal%20use You must request this discount at the register and show identification verifying your age.
Effective July 1, 2022, Colorado imposes a $0. All customers who place orders that are mailed, shipped, or otherwise delivered to a Colorado address will be charged a 27 retail delivery fee. The CO Retail Delivery Fee is collected and paid by SOMA on your behalf. Every order that is delivered to a Colorado address, including in-store orders that are delivered to Colorado, is subject to the CO Retail Delivery Fee. For online purchases, the CO Retail Delivery Fee will be listed separately from taxes and shipping costs (if any) on your receipt. The CO Retail Delivery Fee for in-store orders will be listed under the Taxes line item. Even if you are eligible for free shipping, the Colorado retail delivery fee is non-refundable and subject to change. For any reason, SOMA is unable to waive the CO Retail Delivery Fee.
Every sale is governed by our Terms. chicos. com and these Return Policy terms and conditions, which together create a legally binding agreement. Products are not meant for commercial resale or export; doing so will be viewed as a contract violation. Items marked “final sale” are sold “as is,” cannot be exchanged or returned, and are not subject to price adjustments.
Any modifications we make to the aforementioned procedures or policies will be effective when they are posted.
Please dont hesitate to contact us with any questions. Were just a phone call or email away. Phone: 866. 768. 7662 (TDD: 1. 888. 550. 5559). Email: customerservice@soma. com. International: 1+ 866. 768. 7662, internationalorders@soma. com.
Don’t worry if you don’t like it. Good Morning America Deals We regret that we are unable to accept returns for used, dirty, or washed items, and we reserve the right to limit or refuse returns for any reason. Once your returned item(s) have been received, refunds will be processed through PayPal. When your new item is shipped, your payment method provided when you initiated your exchange will be charged.
Call our special Deals to start an exchange.
To start a Return:
- Put your item(s) in a secure container and don’t forget the original packing slip!
- Select a carrier (USPS, UPS, FedEx, etc.).
- Pay the return postage at the time of shipping.
- Ship your return to:
Deals with Soma
The items from our Good Morning America Deals should be kept in mind. com. Please adhere to the directions above in order to return your Deals.
Please get in touch with our special Deals; we’re happy to assist.
25% off your entire purchase valid in stores, at soma. com, soma app, or at 866. 768. 7662 on select styles only, while supplies last. The items displayed as in stock may no longer be available or may not be part of the sale. Discounted item(s) will be reflected at checkout. No cash value; No adjustments on prior purchases. The purchase of items for charities (including donations), gift cards, price adjustments for previous purchases, taxes, shipping, clearance, and final sales are all excluded from the promotion. Cannot be combined with other discounts, deals, or activities, with the exception of SOMA REWARDS ® certificates. A portion of your original discount will be lost if you return a portion of your purchase. Offer valid limited time. Exclusions apply.
Earn 2X Points on Soma® Bodify Bras Qualifying Purchases (does not apply to prior purchases, clearance or final sale items, taxes or shipping); additional terms com/rewards for details. Offer available for Soma Rewards+™ Program Members only. Not a Member? Visit soma. Offer valid at participating Soma® boutiques, including Soma® outlets, and online at soma.com/register. com or by phone at 866. 768. 7662. No cash value. Void where prohibited by law. No cash value. Void where prohibited by law. Offer valid 08. 31. 22 through 09. 29. 22.
5 for $39 panties valid in stores, at soma. com or at 866. 768. 7662 on select full-priced styles only, while supplies last. Products displayed might not be offered anymore or might not be a part of the sale. Discounted item(s) will be reflected at checkout. No cash value, not transferable, and not valid if duplicated; no adjustments for prior purchases Gift cards, merchandise that has already been purchased, taxes, shipping, and soma are all excluded from the promotion. com clearance items. A portion of your original discount will be lost if you return a portion of your purchase. Limited time only.
Offer valid in Soma® boutiques (including outlets), at Soma. com and at 866. 768. 7662. %20Purchase%20two%20full-priced%20items%20to%20receive%2050%%20off%20lower%20priced%20item Select full-price styles only, while supplies last. Discount will be reflected at checkout. Regular pricing applies if purchase requirement is not met. Offer not valid on previously purchased goods, clearance items, final sales, TellTale, Anita, Barefoot Dreams, Chantelle, Elomi, Freya, Le Mystère, and Wacoal brands, as well as on taxes and shipping. Cannot be combined with other discounts, deals, or activities, with the exception of LOVE SOMA REWARDS® certificates. No adjustments on prior purchases. If you return a portion of your purchase, the amount you are reimbursed will reflect the prorated discount that was applied to the entire purchase and will not be greater than the amount you originally paid. Limited time only.
Valid in-store only, including at Soma com or at 866. 768. 7662 on select full-priced styles only, while supplies last. Discounted item(s) will be reflected at checkout. No cash value, not transferable, and not valid if duplicated; no adjustments for prior purchases Gift cards, merchandise that has already been purchased, taxes, and shipping are all excluded from the promotion. A portion of your original discount will be lost if you return a portion of your purchase. Limited time only.
The Soma® app can be downloaded, registered, and used without spending money. The terms of use and privacy policy for the Soma® app are available at Shop Women’s Intimate Clothing – Bras, Panties, Sleepwear, Apparel. %20Offer:%20Receive%2010%%20off%20your%20next%20purchase%20when%20you%20download%20and%20register%20to%20the%20Soma%C2%AE%20app%20for%20the%20first%20time One offer per customer. %2010%%20Off%20coupon%20will%20be%20sent%20via%20email%20within%2048%20hours%20of%20registration%20on%20the%20Soma%C2%AE%20app Coupon valid in participating U. S. Soma® locations and online at http://soma. com. Not valid with gift cards, previous purchases, final sale items, taxes, shipping, or charitable donations or items. Coupon has a single use, has no cash value, is void where prohibited, and is subject to additional conditions. The right to revoke or change this offer by Soma® is reserved at all times. .
Free standard shipping within the continental U. S. only when you purchase $100 worth of Soma® products online at Soma com and at 866. 768. 7662. Within the continental United States, express shipping can be upgraded for an additional fee. S. only. Express delivery is not available for U. S. territories, Alaska, and Hawaii. The qualifying amount is based on the final purchase price following the deduction of all other discounts. Express and Next Day deliveries are not available for P. O. Boxes, AP/FPO addresses, military addresses, and other specific locations are inaccessible to UPS Free shipping is only available for online purchases, and it excludes returns. No adjustment on prior purchases or shipments. Limited time only.
Free Returns on any full-priced bra purchases made at soma. com or at 1. 866. 768. 7662. Offer not applicable to purchases made at Soma Outlets or in-store. No cash value, no transferability, and no adjustments for previous shipments or purchases Only items shipped from a U.S. retailer are eligible for free return shipping. S. address and must be sent in accordance with our Return Policy within 60 days of the purchase. See soma. com or call 1. 866. 768. 7662 for Somas complete Return Policy. Excludes sale and clearance styles. A portion of your original discount will be lost if you return a portion of your purchase. Limited time only.
FAQ
What is the return policy for Soma?
Soma Return Policy. Original or gift receipts, as well as the date and amount of the purchase, must be included with returns. Customer identification may be required. Except for gift receipt returns, which may be eligible for merchandise credit, refunds will be made in the original form of payment.
Can I return a Soma bra after wearing it?
Under the terms of our risk-free bra guarantee, full-priced bras may be returned for any reason, even after being washed or worn. If we decide to honor a refund without the original ticketing, the money will be returned as a merchandise card.
What is a store return policy?
A retailer establishes return policies to control how customers return and exchange unwanted products they’ve purchased. Return policies explain to customers what products they can return and why, as well as the time period during which returns are accepted.
How long do Soma bras last?
It’s a bra made to last years because the material softens and stretches to fit your chest’s size and shape when body heat is applied. It truly is one of the best-fitting bras I’ve ever worn, offering the most support and the fewest cup gaps.
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