Shopbop Return Policy

shopbop return policy

Welcome to the Shopbop return policy blog post. Shopping online can be a fun and convenient experience, however, it is important to be aware of the policies in place should you need to return a product for a refund or exchange. Shopbop provides a comprehensive and straightforward return policy to allow customers to purchase with confidence. We will outline the details of Shopbop’s return policy, including what can be returned, deadlines, and methods of return. This blog post is designed to be a comprehensive guide to the Shopbop return policy. We hope that this information will give you the confidence to shop with Shopbop, knowing that their return policy is there to protect you.

Shopbop Customer Service 1

https://www.shopbop.com/ci/aboutShopBop/customerservice.html

FREE RETURNS FOR 5-9 DAY SHIPPING. Beginning August 21, 2020, Shopbop will no longer refund duties and taxes on returns using our 5-9 Day ship

International Shipping Terms & Conditions

https://www.shopbop.com/ci/aboutShopBop/terms-and-conditions.html

If you refuse a shipment from Shopbop, you are responsible for the original shipping charges, any Import Fees that are incurred on the package, and the cost of

Introduction

Like most retailers, Shopbop offers a 30-day return period for its products. Below, I’ve provided you with a thorough and step-by-step breakdown of the Shopbop return procedure. Therefore, you don’t need to waste time looking through various links and pages when you’re already under stress over purchasing an $80 dress that doesn’t fit you perfectly!

How to Return Items to Shopbop

Almost everywhere, Shopbop’s international return policy is the same. You can return your purchases to Shopbop using the online DHL returns service. Therefore, if DHL is available nearby, it is the simplest and quickest option. However, you have the option to select a less expensive return carrier as well.

shopbop return policy

Shipping and handling charges are not free. Your shipping costs will vary based on the nation you are returning the item from.

  • Here’s what you need to do for the DHL returns:
  • Go to your Shopbop account and click on Order History.
  • Choose the Return Items option, then pick the items you wish to return.
  • Follow the instructions to print the documents needed.
  • Prepare your package.
  • Take your package to your nearest DHL service point
  • You can also sign up for a pickup.

Here’s what you need to do if you want to use a courier of your choosing:

  • You should have received a return form with your order. Find it.
  • Complete the form.
  • Remember to repack the items you want to send back and don’t use a shoebox as a shipping container!
  • Make certain that the original packaging’s barcodes and address labels are all removed.
  • Attach the return form on the outside of the package.
  • Also, attach the customs document. This step is very important. If the proper customs documentation is missing, the package might be sent back to you. Your international carrier service should help you with these documents.
  • For peace of mind, it’s best to use a trackable service. It’s also a good thing if your courier provides an insured shipping option. You won’t have to deal with the hassle of misplaced packages, and Shopbop is very clear that they won’t assist you in finding a misplaced package.
  • Send the item back to the address:

Shopbop.com Attn: Returns 1301 E Washington Avenue Madison, WI 53703

How will you get your Refund?

shopbop return policy

The return will only be processed in the original form of payment if your package reaches Shopbop within 30 days of the date of purchase. After 30 days, Shopbop returns may still be refunded, but as store credit.

Return window /Mode of payment Mode of refund
Within 30 days Original form of payment
After 30 days Store credit (if accepted)

Return Policy for Various Products

The Shopbop return policy stipulates that you must give the business 5 days after receiving your item for it to be processed. What’s interesting is that the business will keep track of your account activity and take it into account before processing returns. Naturally, the purpose of doing this is to prevent fraudulent returns from customers who disregard the Shopbop return policy.

Products and purchases Product condition Return policy
All products With all tags and security tags, and in original packaging, unwashed, unworn, unaltered Within 30 days
Final sale items Not returnable
Footwear In original shoe box (without labels) packed in suitable packaging Within 30 days
Shopbop returns Australia $35 return cost
Shopbop returns UK $40 return cost
Shopbop returns Singapore $35 return cost
Shopbop return policy Hongkong $35 return cost

Shopbop Return Policy United States

You can receive a full refund if you live in the United States and send your item back within 15 days. Here’s what you need to do if you want to benefit from a free return:

  • Find the pre-paid East Dane return label in the box that you originally packed it in.
  • Fill up the return form also in your original package.
  • Attach the return label to the box and include the return form with the purchase. Ensure that all previous address labels and barcodes are hidden or removed. Keep the label’s top with you so you can track returns on Shopbop.
  • Set up a free USPS pickup, or simply leave it at your mailbox or post office.
  • Shopbop will charge you $10 for return shipping if your package doesn’t reach East Dane within 15 days of the date of receipt.
  • Track your return here. The original package’s return shipping instructions contain the eight-digit tracking number.

Don’t freak out if you don’t use prepaid returns or if your original package didn’t include a return label. Here’s what you can do:

  • Complete the return form label and repackage the item.
  • Hide old labels or barcodes.
  • Ship package to

Shopbop.com Attn: Returns 1301 E Washington Avenue Madison, WI 53703

  • Make sure you’re using a shipping method you can track.
  • Wait for Shopbop to send you an email to confirm that your return has been handled.

Shopbop Return Policy Canada

There are several different return shipping options and return shipping costs available to Canadians. Given that returns are time-sensitive, it is helpful to be aware of the guaranteed return shipping times.

Here’s how to use the free 5-9 Day Shipping to receive a refund.

  • Find the prepaid return label in the original package. All Canadian orders will come with the shipping label included.
  • Repackage your items with the return form included, fill out the included return form, and send it back.
  • Make sure to remove any original barcodes or address labels.
  • You shouldn’t ship shoes in the shoe box.
  • Put a return label on the box and send it via Canada Post.
  • Return the item within 30 days, and allow 15 days for shipping and customs processing.
  • Shopbop used to refund duties and taxes, but it no longer does. With the Canada Border Services Agency, you can submit your own applications for duties and tax refunds. There, you must complete a form and adhere to instructions in order to receive a refund.

You must pay $30 for both 1-3 day shipping and 7-20 day postal shipping if you choose to use DHL for your online returns. Here are the steps involved:

  • Select Return Items from your Shopbop account and select the items to be returned.
  • Print all the needed paperwork and prepare your box.
  • Have DHL pick up or deliver your package to a nearby DHL service location.
Type of shipping Shipping cost
5-9 Day Shipping (Canadian Post) Free
1-3 day shipping (DHL) $30
7-20 day postal shipping $30

Shopbop Return Policy COVID-19

Shopbop has redefined the returns window to make it a little less stressful for you due to COVID and shipping delays. Now, the 30-day return period begins when you receive your package and ends when you send it to your return carrier. Processing times may also be a bit slower for you.

FAQs About Shopbop Return Policy

shopbop return policy

Q. Does Shopbop offer exchanges? Shopbop doesn’t have an exchange policy. Returning the old item and placing an order for a new one in the size or color of your choice will be quicker.

Q. What is Shopbop’s US customer service number?

Q. Does Shopbop ship to Australia? Yes.

Q. Can I make COD returns? COD returns might not be accepted, or Shopbop might deduct shipping costs from your refund.

Q. Give Shopbop about 5 days after they receive your package to process your refund if you are returning something. Refund periods following the credit to your account depend on how quickly your bank processes payments.

Conclusion

Christmas-specific return policies are absent from Shopbop, and the 30-day return window is not particularly long. But it has a standard process for handling your returns. In terms of COVID, Shopbop has been kind by excluding shipping time from your return window. It will be much simpler for you to navigate these strange times if you are aware of the Shopbop return policy before attempting to return your purchase.

Check out these additional articles that may be useful: Fossil Return Policy and the Tillys Return Policy.

FAQ

How long do Shopbop returns take?

Missed guaranteed shipments are subject to refunds, which Shopbop will process in 7 business days. Please wait an additional 7 to 10 business days for your financial institution to post to your account. Please take note that orders cannot be changed or canceled once they have been placed.

Is Shopbop the same as Amazon?

Shopbop is part of the Amazon.com Inc.

Is Shopbop a real store?

Popular online retailer ShopBop offers fashionable clothing, entertaining dresses, and designer goods. In today’s post, I’ll explain why ShopBop is a legitimate and reliable place to shop if you’ve never placed an order there.

Will Shopbop price match?

Call Shopbop at 1-877-746-7267 or email service@Shopbop to request a price adjustment. com. Please include your original order number with your request. Price matching must be on products with the same style and color. The merchandise must be first quality.

Shopbop Unboxing & Full Honest Review / An Honest Shopbop Review


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ReturnMastery was created to provide shoppers with clear, straightforward information about store return policies. Return policies can vary widely between retailers, and it’s not always easy to find all the specifics.

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