As an online retailer, Saatva offers shoppers the convenience of ordering their products in the comfort of their own homes. By doing this, however, customers also lose the physical ability to test out and inspect products in person before purchasing. To ensure customers have all the information they need to make an informed decision, Saatva offers a comprehensive return policy. In this blog post, we will discuss the details of Saatva’s return policy, what it covers, and how to initiate a return. Through this information, customers can feel confident they are making a purchase they will be happy with. Additionally, customers already in possession of Saatva products will feel secure in their decision to keep or return the item.
Mattress home trial, warranty, and return policies
https://www.saatva.com/trial
Try your new Saatva bedding for 45 days in the comfort of your own bed. If you don’t love it, we’ll give you a full refund. See the details
What is your return policy?
https://saatvahelp.zendesk.com/hc/en-us/articles/360041402554-What-is-your-return-policy-
The Saatva Adjustable Base and the Saatva Adjustable Base PLUS do not include a home trial and cannot be returned or exchanged. View the full
What To Expect From The Saatva Warranty and Return Policy?
Saatva treats its customers with care in addition to selling mattresses, just like any other outstanding mattress manufacturer. A mattress company’s customer-focused return policy is one more advantage of purchasing branded goods.
Companies typically provide 100 test nights for their mattresses, which is a significant amount of time to evaluate the usability and move toward a likely return. For each of its various mattresses, Saatva provides a lengthy 365-day free trial period. This trial period is quite extensive then fellow mattress makers.
You can return Saatva for a different model or request a refund during the typical 365 days even though it has been acknowledged as one of the top mattresses in terms of quality and exclusivity (check the most comfortable mattresses) if you’re still not experiencing the maximum level of comfort.
All Saatva bed frame and mattress models that the company has released are subject to this trial period and its associated return policy. If you want to return a product because you are dissatisfied with it, you can either do so for a refund or a return and exchange. However, the company only levies a pitiful pickup fee of $99 during the return process.
Items That Can Be Returned According to the Saatva Policy
Saatva is a mattress company with a sizable selection of bedding and related items. Typically, each product has a nearly identical trial period during which it may be returned, i e. , 365 days. For instance, there is a 365-day trial period for mattresses, mattress foundations, and bedroom furniture. However, the return period is 45 days, and they require clean bedding prior to return.
The procedure for filing a return is uniform throughout. Get in touch with Saatva’s customer service department, schedule a pickup time, pay the fee, and receive a refund or exchange.
This post focuses on the return policy of Saatva’s mattresses. Below is the list of the company’s mattresses. Although every mattress can be returned within 365 days, let’s explore what characteristics of the following models might result in a return.
One of the company’s popular products is Saatva Classic. This mattress’ primary components are two layers of coils and memory foam with cooling gel. The entire mattress is wrapped in a premium padded cotton cover. This mattress’ main goal is to keep you cool and dry while providing supportive bounce from the coils (see the best cooling mattresses for hot sleepers).
If you tend to get cold while sleeping, additional air flow might not be what you need. Additionally, a lot of people prefer a firmer surface than what a memory foam layer typically offers, which is problematic for mattresses. Therefore, if you fall into that category of user, this mattress option may make you uncomfortable.
(View the top-selling luxury mattresses) The HD mattress by Saatva represents luxury in a most comfortable and body-contouring way. It’s difficult to resist the seven facets of the pure heavenly experience. However, some users opt for a refund or exchange because the level of sophistication overwhelms them. For instance, some users might not like the latex layer that supports their lumbar region. Similar to this, two memory foams may not provide the necessary firmness.
Due to the lack of licking for additional bounce, many users of traditional mattresses prefer density foam bases over coils. In this case, HD by Saatva may be too springy for them, and they choose to get a refund for their mattress.
Another outstanding item from Saatva is Loom and Leaf, which is created using fine craftsmanship. This mattress accurately replicates a traditional foam-based mattress. The six layers of this mattress truly provide body contouring and comfort.
However, some users might find that using two layers of memory foam is too cushiony, especially if they are uncomfortable with how tight they feel. Loom and Leaf is not for you if you prefer coils and springs in your mattress.
A person who is heavier than average would appreciate having adequate edge support, which is lacking in this mattress. Therefore, it is preferable to replace your Loom if you enjoy extra edge support.
Youth need a good night’s sleep to recharge for the following day. Saatva cleverly stimulated this market as well and released the Youth mattress. Check out the best mattresses for kids for a simple yet highly effective design and composition.
However, if your child wakes up exhausted and in discomfort, it’s critical to take their perspective into account. For a more accurate assessment, you can also speak with a mattress expert. If the Saatva Youth mattress is not suitable for your child, don’t hesitate to return it right away and request a refund. After that, get the one that the expert recommends.
If you choose to use the return process, Saatva also provides the exchange option. If you are satisfied with the overall quality of Saatva mattresses, this is a better choice for you. The procedure and requirements for returns and exchanges are the same as those for returns and refunds.
You have a trial period of 365 days during which you can complete your exchange. After that, speak with the company’s customer service department to schedule a pickup date and pay $99 for it.
Select a mattress after returning yours, pay the difference, and have it delivered to your house. The best aspect of the exchange and return process is that your new mattress will start the 365-day trial period over.
How To Return A Mattress To Saatva And Request A Refund?
Saatva mattresses stand for comfort, and they have an easy-to-understand return policy. To schedule a mattress pickup appointment, all you have to do is contact their customer service department at 877-672-2882.
Make sure to be present when the delivery is picked up. You won’t have to worry about repacking your mattress because the Saatva technical team will do it when they come to collect it from you.
The pickup team will provide you with a receipt after you’ve loaded your mattress. The return process ends when your mattress reaches Saatva’s warehouse. At that stage, the refund process begins. When the standard banking processing time (roughly seven days) has passed, the funds will release and be deposited into your bank account. 3 to 5 days).
You have 365 days from the date of mattress purchase to complete the return process.
Utilizing third-party return processing service providers like “DoNotPay” is another simple method of processing the return request for your Saatva mattress. “DoNotPay” offers a quick and simple method for processing your return request with Saatva.
You must first create an account on their website or mobile application. Find the item return request feature on the home page of the website after creating your account and go there. Next, pick the business (in your case, Saatva), then pick the product you want to return.
There will be a form to fill out with general information about the product, the date it was purchased, the reason you are returning your mattress, and the time frame for receiving a refund. You can move forward after submitting the questionnaire and your request.
From that point forward, “DoNotPay” will handle your return by avoiding all standard mattress return procedures.
Despite being free from the hassle of return processing, the actual return process may take some time. Normally, as soon as Saatva receives your return request, their technical team will review the situation and get in touch with you via “DoNotPay” to schedule the pickup of your mattress. Once the returned mattress is picked up, you will receive a refund in accordance with your previous method of payment.
With other mattress manufacturers, Saatva’s return policy is very competitive. However, every significant mattress manufacturer will give you a full refund. The return policies of some of Saatv’s rivals are thoroughly compared below:
- A full refund is given minus the $99 transportation fee.
- For returns, Brooklyn Bedding provides a complete refund and free shipping.
- If you drop off the mattress yourself, Ikea will reimburse you. On the contrary, you have to pay pickup charges.
- On the return, Layla will refund you all and cover the cost of shipping.
- On returns, Leesa covers the full refund and there are no shipping costs.
- Puffy offers free returns and refunds within the USA.
- Purple refunds your money once return shipping fees, interest charges, and discounts have been subtracted.
- Sealy adheres to industry standards and provides full refunds for free return shipping.
- Serta’s return policy is the most expensive one. %20Your%20refund%20will%20net%20out%20from%20the%20Return%20fee%20of%2015%,%20disposal%20fee,%20and%20$%20200%20return%20shipping
- Tempur-Pedic will deduct return shipping from the total refund.
Given that you have a 365-day trial period beginning on the day it is delivered to you, returning your Saatva mattress is relatively simple. Throughout this time, you are free to submit an application for the return process.
The overall process is quite simple:
- Contact Saatva’s customer service
- Book the pickup date
- Pay $99 for mattress pickup services
- Wait for seven days to process the refund
- Following bank processing, receive the refund in your account in 4 to 5 days.
This article provides you with detailed instructions on returning your Saatva mattress, so take advantage of the 365-day trial period with your brand-new bed. You may return it during the trial period if you don’t enjoy the experience.
Saatva mattresses provide long-lasting comfort and support. The manufacturer advises rotating your mattress six months after purchase and then once a year after that.
This will improve the mattress’s capacity to relieve pressure, and you will benefit from its comfort for a very long time.
Unfortunately, since no mattress companies are required by law to sell the returned mattresses, they must instead charge a minimal fee for return shipping. Similar to other companies, Saatva charges $99 for mattress returns.
After opening your mattress, if you’re not happy with it, return it in accordance with the company’s return policy, which you can find out about on the company’s website.
The majority of mattress manufacturers will fully reimburse you for your old mattress and return shipping costs. Many companies are not charging a dime for return shipping.
Mattress-making companies cannot resell the returned mattresses. The mattresses are instead frequently donated to shelters and other charitable organizations by businesses. When a mattress is in poor condition, they also choose proper disposal.
FAQ
How easy is it to return a Saatva mattress?
A full refund to the original method of payment will be given for bedding products returned within 45 days of the delivery date. No restocking fees or other penalties apply to used items, but we do request that you wash your used bedding before returning it. Simply call 1-877-672-2882 or send an email to info@saatva to return bedding. com.
How much does it cost to return a Saatva mattress?
Return Policy Saatva keeps its return process simple. If you decide to return the mattress within the 365-day trial period, Saatva will pick up the mattress and issue a full refund. Returns are subject to a $99 fee to cover transportation expenses.
What happens to Saatva mattresses that are returned?
Information: Saatva will charge you $99 for transportation to pick up and deliver your old mattress to their warehouse. After inspection, it will either be labeled as a “sample” and donated to a nearby nonprofit organization or made available to staff members.
How many trial days do we have for Saatva mattress?
You have plenty of time to decide whether one of our mattresses is right for you because each one comes with a 365-night home trial. You can return the item for a full refund less a $99 processing fee if you’re not entirely satisfied.
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