Gucci Return Policy

gucci return policy

Gucci is a high-end Italian fashion house with its headquarters in Florence. Guccio Gucci established the brand in Florence, Tuscany, in 1921. Handbags, ready-to-wear, footwear, accessories, cosmetics, fragrances, and home furnishings are among its product categories.

This comprehensive guide will explain the Gucci return and refund policy and help you to avoid mistakes while returning your high-End products to Gucci so you can get your money back. Want to return your high-end products to Gucci if you’re not satisfied with them? Want to get a refund for the products that aren’t worth the money?

The Gucci Return Policy accepts both online and In-Store Returns. You have 30 days from the delivery date to return an online purchase, and you can do so at a Gucci store in the United States. Returns of business gifts must be made within 10 days of the delivery date.

Within ten days of the delivery date, beauty products may be returned if they are unopened and in their original cellophane packaging.

Online purchases can be returned by mailing them back to the address on the pre-paid shipping label or to any Gucci store, but corporate gifts can only be returned by mailing them back. Only the store where the purchase was made will accept returns of in-store purchases.

You need to fulfill the following requirements in order to return the merchandise to Gucci. End of Discussion Book – No More .

Gucci accepts returns and refunds the price. But it does not offer Exchanges on its products.

To resolve the issue if you can’t locate the prepaid label in your initial order, get in touch with Gucci’s Customer Advisors.

Phone: Call 877-482-2430. Service hours are Monday to Saturday, 9 a. m. to 11 p. m. US EST, and Sundays from 10 a. m. to 9 p. m. EST.

FAQ’s

https://www.gucci.com/us/en/st/faq

You may always return an item or cancel your Back-Order based on our Online Return Policy, and you will only be charged at the time of shipment.

Gucci Return Policy [2022]

https://www.returnpolicyguide.com/gucci-return-policy/

Gucci allows their customer to return their purchase via mail or in-store within 30 days of purchase. · For online purchases – They have a return window of 30

What are Made to Order items?Made to Order items are custom-made only after an order has been requested. Once an order has been placed, Gucci Client Services will contact you to confirm your order details and payment. Your item will then be crafted exclusively for you. Made to Order items include furniture from the Décor collection, such as chairs, stools and paneled screens. Please note that once a Made to Order item has successfully been submitted, it cannot be cancelled, modified or returned for a refund. These items are final sale.

Pre-Order products are those from the newest collection that can be reserved in advance for a short period of time. You will be among the first to reserve a product in your preferred style and size when you buy a pre-order item. Estimated delivery times are provided on the product detail page and can range from a few weeks to arriving earlier or later than anticipated. According to our online return policy, you can always return an item or cancel a pre-order, and you will only be charged at the time of shipment. For updates regarding your Pre-Order, please contact us.

Products that are currently out of stock and not immediately accessible are known as back-order items. Estimated delivery times are provided on the product detail page and can range from a few weeks to arriving earlier or later than anticipated. According to our online return policy, you can always return an item or cancel a backorder, and you will only be charged at the time of shipment. For updates regarding your Back-Order, please contact us.

What is Personalization and how do I personalize my item?

Gucci offers customization options so that your item has a distinctive, customized look.

Monogramming is available for a limited selection of leather goods. With this free service, you can emboss up to three initials in a variety of colors, depending on the style you choose.

With in-store engraving, you can give certain bracelets and rings a personalized touch. Free after purchase, this service enables you to give your item a personalized touch by selecting from a variety of letters, numbers, and symbols. FIND YOUR NEAREST STORE.

Please be aware that personalized items are final sale once you have placed an order, so you cannot change, cancel, or return your decision.

If the size or item you’ve chosen on Gucci is not available for purchase com, you can use the Find in Store function on the product description page to find it at the closest Gucci store.

On each product page, there are size guides with general advice to help you find your best fit.

Fit Predictor is available for our ready-to-wear and shoes. By comparing it to the size you typically wear in other designers, this tool enables you to determine your Gucci size. Simply select the designer, category of product, and size that you already own, and the tool will make a recommendation based on that information.

Please choose from the corresponding pages if you would like more specific fitting details for a given category.

Gucci products are made with the best components, designs, and labor available. Most Gucci products are made in Italy. There are some exceptions, such as watches, which are primarily made in Switzerland, fragrances, which are made in France and the UK, cosmetics from the EU, and some Japanese-made eyewear.

We constantly look for more environmentally friendly materials and manufacturing techniques to create products that have a lower impact on the environment while upholding our commitment to exceptional craftsmanship and quality, in keeping with our mission of encouraging responsible shopping. Visit Gucci Equilibrium and our Corporate Sustainability to learn more about how Gucci manages sustainability within our business.

How do I know if a product I have is authentic? Does Gucci guarantee the authenticity of all products sold on Gucccom?

Gucci products are made with the best components, designs, and labor available. Made in Italy is a key component of the Gucci brand. Gucci has become one of the most coveted luxury fashion brands in the world thanks to a cultural approach, generations-long know-how, and a sincere mission. In order to deceive customers, counterfeit Gucci products are copies or imitations of the brand’s actual goods. These products can be of poor quality and lack the craftsmanship and attention to detail found in genuine Gucci products. They may also carry inflated price tags.

We guarantee the authenticity of all products purchased on Gucci. com and in Gucci stores.

Please send an email to counterfeit@gucci if you want to report fake goods or dubious websites. com, offering the most detailed information about the goods or the website

Gucci is dedicated to establishing a sustainable culture with a caring attitude toward the people and environment that comprise our community. We are constantly looking for more environmentally friendly materials and manufacturing techniques to create products with a smaller environmental impact, come up with creative solutions, and take care of the people who work with us to accomplish all of this. We have already started the journey by creating a few products using recycled materials, metal-free tanning techniques, organic fabrics, and scrap-free cutting. Gucci’s supply chain has become carbon neutral in an unprecedented commitment to sustainability leadership in luxury and fashion, and we are committed to maintaining our commitment within our Culture of Purpose. Visit to find out more about how Gucci manages sustainability within our company.

Does Gucci Tag track my location or my personal information? Gucci Tag cannot track or localize your position, and it can’t associate the product to your name. You can deactivate your Gucci Tag anytime at any Gucci store. Find out more in the privacy policy included with your item.

Key body signals are monitored by a combination of sophisticated sensors on the inner band. It is advised to wear the Gucci x Oura ring on your index finger with the sensors on the palm side of your hand constantly in order to provide the most accurate data and insights. The ring is water resistant up to 100 meters (330 feet), and each full battery charge lasts up to 7 days. ).

The Gucci x Oura ring monitors heart rate, temperature, activity, sleep, and can forecast your period. It provides a Readiness, Sleep, and Activity Score by examining over 20 different body signals, including your sleep patterns, recent activity, heart rate variability, and body temperature. Readiness provides holistic insight into how well your body is recovering and is made to help you figure out what works for your body and lifestyle.

The free Gucci x Oura app for iOS and Android contains all of your scores. Over 50 audio sessions for meditation, sleep, focus, energy boosts, and more are available in the app. The app will learn which sessions are most effective for you and your body as you continue to listen to it.

Oura will process your data and protect it using Spring Security, OAuth2 secure authentication protocol, and data encryption in accordance with GDPR requirements and industry best practices.

No, you should use the virtual ring sizing tool on the product page to find out what size you are. You can use the virtual sizing tool to determine your Gucci x Oura Ring size in a variety of ways, regardless of whether you already have a ring that fits you comfortably, are familiar with your Oura Ring size (i e. need to measure the size of your finger or refer to a conversion chart, have previously used an Oura product. If you’re still unsure of your size, you can contact us for advice or visit specific stores to try on with a Client Advisor.

As long as you maintain the same active Oura account, the lifetime membership that comes with the Gucci x Oura Ring will remain active.

Gucci accepts the following forms of payment for online purchases:

  • Visa
  • American Express
  • MasterCard
  • Paypal
  • Apple Pay
  • Discover
  • Amazon Pay
  • JCB
  • Affirm

Your billing address must coincide with the details associated with your payment method when placing an order. Please get in touch with your bank or financial institution if your payment is rejected if you need help.

For your information, we do not accept Gucci gift cards. com at this time.

Payments can be made for gifts purchased through the 4Gift platform using Visa, Mastercard, American Express, Diners Club International, Discover, JCB, Maestro, and PayPal.

Fragrances, exotic, pre-order, made-to-order, DIY, and personalized items cannot be purchased with 4Gift. Purchases made through 4Gift are not permitted for items costing less than $150.

You cannot use Amazon Pay to buy made-to-order, DIY, or personalized items.

You can use the data from your Amazon account and Amazon Pay to complete your purchase. Your credit card information and shipping and billing addresses won’t need to be entered again on the Gucci website. as the information from your account will be connected to your Amazon profile. Enter your username and password for your Amazon account to access the information already stored there.

The Amazon Pay button will show up once you’ve added items to your cart.

First-time users paying through Amazon Pay on Gucci. Com has to consent to Amazon’s terms.

You can choose from the pre-stored payment, billing, and shipping details after logging into your Amazon account.

Can I use Amazon Pay in Gucci stores or outlets?

In Gucci stores or outlet locations, Amazon Pay is not yet a payment option.

How do I return a product that I bought using Amazon Pay?

All orders are subject to Gucci’s Online Return Policy. The method of payment you chose when setting up your Amazon account will be used to process your refund.

Orders placed using Amazon Pay can be cancelled and returned to the warehouse by mail or in person at a Gucci store. Your behalf will be used to package and send in-store returns to the warehouse for processing. Please bring a printed copy of the digital invoice you received in your shipment confirmation email in order to speed up your return. Once the return has been received and processed at the warehouse, refunds will be issued. Items cannot be exchanged or returned to Gucci department stores, outlet locations, or other wholesalers.

Your Gucci. The details of your Amazon.com order won’t show up under Your Orders. However, the Amazon Pay section of your account activity is where you can find the details of your Gucci order.

If you have a Gucci. com account, you can access all order details from your account. You can create a Gucci. Here, you can access your OrderDetails.com account to track the status of your order.

No, your order will be processed and shipped by Gucci. com. Please contact Gucci Client Services with any inquiries or for help with your order.

Please get in touch with Gucci Client Services for more details or help with your order.

For inquires related to your Amazon account, please contact Amazon at: https://pay.amazon.com/help/ or https://pay.amazon.com/using-amazon-pay.

Do you offer monthly payment plan options?Gucci has partnered with Affirm to offer monthly payment plan options. Please see below for more information.  What is Affirm? Affirm is a payment solution that provides monthly payment plan options. Through Affirm, you may pay for most items on Gucci.com on a month-to-month basis, excluding Pre-Order, DIY, Made to Order or personalized items. Items may not be less than $150 or exceed $17,500. Use of the Affirm payment method is subject to credit check and approval by Affirm. A down payment may be required. Payment options may vary based on your purchase. Three-month payment plans are available for purchases under $7 Three- and six-month payment options are available for purchases over $7 Affirm loans are made by Cross River Bank, a New Jersey State Chartered Commercial Bank, Member FDIC.  You can apply with Affirm for the service at checkout. You will need to provide some personal information to Affirm, including your name, date of birth and the last four digits of your Social Security number. In most instances, you will receive an immediate decision by Affirm on your eligibility. You will be informed of the terms of your loan options—including APR and monthly payment amounts—before you decide on a plan.  Rates from 0-30% APR. Payment options through Affirm are subject to eligibility, may not be available in all states, and are provided by these lending partners:

  • Choose the “monthly payments” tab in the payment section during checkout.
  • Confirm your billing information and order details
  • An Affirm pop-up will then ask you to log in or create an account with Affirm.
  • Your order will be confirmed, processed, and shipped once your application has been finished and if you are approved for a loan through Affirm.
  • How many payments can I split my loan up into?The number of payments depend on the monthly plan option you are enrolled for. Three- and six-month payment plans are available based on your purchase. Which products are excluded from purchasing with Affirm?Certain products may not be purchased using Affirm, including Pre-Order, DIY, Made to Order, personalized items and products valued at less than $150 or more than $17,500. How can I return an order I placed using Affirm? Will I receive a full refund? All orders are subject to our Online Return Policy. Orders purchased through Affirm may be returned by mail to the warehouse or in-person at a Gucci store. In-store returns will be packaged and shipped on your behalf to the warehouse for processing. To facilitate your return, please bring a printed version of the digital invoice you received in your shipment confirmation email. Your return must be received at the warehouse or in one of our Gucci stores within 30 days from the delivery date. Refunds will be submitted once the return has been received and processed at the warehouse. According to your loan agreement with Affirm, your first payment will be due 30 days after your order has shipped. If your return is processed within 30 days from the shipment date, your loan with Affirm will be canceled before your first payment is due. If your return is processed after the 30-day timeframe, you will be charged for the first loan payment which will then be refunded after the return has been submitted. Any applicable interest paid on your loan for returns received after 30 days will not be refunded. If a down payment was charged, it will be refunded once the return has been received and processed at the warehouse. Items may not be returned to or exchanged at Gucci outlet stores, department stores or other wholesale distributors. How can I exchange an item I purchased using Affirm?At this time, Gucci.com cannot offer exchanges for returned merchandise purchased using Affirm. We suggest you return the item you wish to exchange for a refund using the applicable conditions and guidelines listed in our Online Return Policy and place a new order on Gucci.com using Affirm as payment option. Please note new orders are subject to merchandise availability and loan approval. What if I want to cancel my order with Gucci and reuse my Affirm loan with Gucci or another company?When applying with Affirm to purchase a product on Gucci.com, your loan will apply only for that specific purchase and may not be used for a new purchase with Gucci or another company. If you wish to cancel your order, please

Currently, each order can only be paid for using one type of payment.

You won’t be charged for the majority of items until your order ships (with the exception of Made to Order, personalized items, and orders for 4Gift). When you place your order, a temporary hold for the full amount will be put on your credit card. We will prepare your order for shipping and charge the full amount once we have confirmed your card information and obtained credit authorization. Please give us up to two business days to prepare and ship your order.

Items that are made to order or personalized must be paid in full at the time the order is placed. Once the order is received on Gucci. Gucci Client Services will get in touch with you via email to confirm your order and handle the payment. Orders placed through 4Gift will be processed by 4Gift, and payments will be collected at that time.

Affirm orders are subject to your loan agreement with Affirm. Thirty days following the shipment date, the first monthly payment will be due. In some circumstances, you will need to make a down payment, which will be charged when you place your order.

Will I be charged sales tax?Orders placed on Gucci.com are subject to applicable state, local and county sales tax. Your order confirmation will reflect an estimated sales tax and order total based on the shipping zip code entered when your order was placed. The actual sales tax will be applied at the time of shipment and may vary from the estimated tax. You will not be charged for your order until it has shipped.  Gucci collects the Simplified Sellers Use Tax on taxable transactions delivered to Alabama and the tax will be remitted on the Client’s behalf to the Alabama Department of Revenue. Gucci’s program account number is SSU-R01026649  When you a create a group or individual gift through the 4Gift platform, sales tax will be estimated at 12%. The actual sales tax will be calculated when a shipping address is selected by the recipient and may vary from, but will not exceed, the estimated sales tax. If the final total is less than the estimated amount, each contributor will receive a prorated refund of the excess sales tax paid.

We do not currently accept Gucci gift cards as payment or provide Gucci gift cards for sale. com. Payment can be made using pre-paid cards, such as pre-paid Visa gift cards.

How many units of each product may I purchase on Gucccom?

Please refer to the corporate gifts policy under the Gifts FAQ section for information regarding corporate sales. For assistance with placing an order, please Contact Us.

Once an order has been placed for an item that can be bought right away, it cannot be changed or canceled. Please see our returns and exchange section if you wish to return an item.

You can cancel pre-orders and back-orders that haven’t shipped yet by getting in touch with us.

Orders that are made-to-order or personalized, including those that are DIY, cannot be changed or cancelled. These items are considered final sale and cannot be returned.

Which shipping options are available and what are the costs?

You can choose from the following shipping services for items that are available for immediate purchase.

United States

Shipping Service Shipping Fee Delivery Estimate
Premium Express (Continental U.S.) Free 2-3 business days
Premium Express (Alaska, Hawaii, Puerto Rico) Free 4-5 business days
Standard Ground – Fragrances only (Continental U.S.) Free 2-5 business days
Next Business Day $25 Order by 4pm EST on a business day. Delivery between 9am – 8pm, Monday to Friday.

Canada

Shipping Service Shipping Fee Delivery Estimate
Premium Express Free Please find our country specific shipping information here.

If you place your order by 3 pm on the same day, it will be shipped the following business day. You will also receive a shipping confirmation email with delivery information. From the time your order is placed, the delivery window is projected. All orders are processed Monday through Friday, excluding holidays. Deliveries are made Monday to Friday from 9am – 8pm. An adult signature will be required upon delivery. Gucci disclaims liability for any unexpected delivery delays that are beyond Gucci’s control.

  • Items purchased in advance, on backorder, made to order, and through DIY projects will ship on the estimated date specified on the product description page. When these items become available, Premium Express will ship them.
  • Embossed items will ship through Premium Express. Please allow 3 to 4 business days for delivery of your order.
  • Due to shipping restrictions from the U. S. According to the Department of Transportation, fragrances cannot be shipped by air; please allow extra time for these items to be delivered.
  • Only orders from the continental U.S. may be delivered if they contain fragrances and décor products. S. and cannot be delivered to Alaska, Hawaii or Puerto Rico.
  • Orders placed through 4Gift are the only ones that qualify for Premium Express Shipping. It will be shipped to the U.S. once the gift recipient has approved their choice. S. Address designated by the gift recipient at checkout.

You will receive a confirmation email once your item(s) have shipped with a link to track your order. Simply click the link to see the status of your shipment, and you can choose to receive text updates by doing so. A confirmation email will be sent to you once your order has been delivered.

Please call FedEx directly at 1-800-GO-FEDEX if you require any additional help tracking your package.

For security reasons, an adult signature is required upon delivery. Contact Us and a Client Advisor will make arrangements to hold your order for pickup at a nearby FedEx location if you won’t be available to sign for your package.

FedEx will attempt three deliveries in total over the course of three consecutive business days. Your order will be returned to our warehouse following the third attempt.

The following delivery restrictions apply:

  • Purchases may not be shipped to P. O. any address outside of the United States, including P.O. boxes, APO/FPO addresses, hotels, and freight forwarders Please contact us if you want to bill an order to your APO/FPO address.
  • Items purchased from the U. S. Gucci website may only be shipped within the continental U. S. and to Alaska, Hawaii and Puerto Rico. You can shop on the website for that nation if you want to ship an order internationally, or you can contact us and a client advisor will help.
  • Items can only be shipped to one address per order. Please place separate orders for each address you want to ship to.
  • Due to shipping restrictions from the U. S. Department of Transportation, fragrances may not be shipped by air. Please allow for additional time for delivery of these items.
  • Deliveries of orders containing fragrances and home goods are only permitted within the continental U.S. S. and cannot be delivered to Alaska, Hawaii or Puerto Rico.
  • Python and crocodile products may not be shipped to California.

When choosing your shipping options during checkout, you can choose “Collect In-Store.” Select stores offer the new complementary delivery method, which can be accessed by following three simple steps.

  • Add your item to your shopping bag
  • Choose Collect In-Store as your delivery method at checkout
  • Select the store of your choice
  • Once your order has arrived, we will notify you when it is ready to be collected. You will have 14 days to collect your order – an appointment is not required, just inform a Client Advisor once you arrive and they will guide you through the process. If it is not collected within this period, your order will be cancelled and a refund will be issued.

Who can pick-up my Collect In-Store order? Please be prepared to present the following when collecting your order:

  • Your government issued photo identification
  • Confirmation email (printed or on mobile device)

If an agent is picking up the order on your behalf, they need to bring:

Returns may be made by mail or in store. The return period for items purchased online is 30 days (10 days for beauty products) from the date of delivery. You can return items by choosing “Return this Item” under the order details in your MY GUCCI account, via the delivery confirmation email, or by getting in touch with a Client Advisor. Your prepaid shipping label will be sent to you or made accessible for download in your MY GUCCI account once the request has been approved.

Please adhere to the return instructions listed below to ensure a smooth process and a prompt refund:

Return by mail:

1. By clicking here, choosing “Return this Item” from your MY GUCCI account under Order Details, clicking through your delivery confirmation email, or contacting a client advisor, you can begin the return procedure. 2. Items you wish to return should be packaged in their original containers. 3. Please select one of the following actions after your return request has been approved: – Download your prepaid shipping label from your MY GUCCI account; – Access prepaid shipping label in your return confirmation email; or – Access prepaid shipping label QR code in your return confirmation email. 4. To attach the prepaid shipping label to the package, print it. Bring your package to a FedEx location to make a return, and a staff member will print your label using the QR code. 5. Call FedEx at +1. 800. 463. 3339 to arrange for a pickup or have the package delivered to the closest location. All returns shipped using the prepaid shipping label are complimentary. 6. Returns are processed and credited to the original form of payment within 7 to 10 business days of being received in the warehouse. Once your return is completed, you will get an email confirmation. You should be aware that any shipping costs you paid at the time of purchase are not refundable.

Return in store:

  • Any Gucci store in the United States will accept your return. S. (excluding Gucci outlet stores). Department stores like Nordstrom, Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman, etc. do not accept returns of merchandise.
  • Please send your return to us in its original container and include a printed copy of the digital invoice you got in your shipment confirmation email.
  • The Gucci website is the only place where refunds for online orders made with PayPal, Amazon Pay, Affirm, and 4Gift can be processed and given out. com warehouse. These items can be returned in-store, where they will be packaged and sent on your behalf to the warehouse. Within 7 to 10 business days of being delivered to the warehouse, returns will be processed. Once your return is completed, you will get an email confirmation. Please be aware that orders placed through 4Gift will be refunded to the contributors of the gift, not the recipient, and that it will not be possible to choose a different item in-store.
  • Refunds will be applied to your original method of payment. You should be aware that any shipping costs you paid at the time of purchase are not refundable.

Please be aware that every item in the package needs to match the ones you chose when creating your prepaid shipping label.

Please refer to our Online Return Policy for more information.

What is your online return policy? How many days do I have to return a product?

Eligible returns of products purchased on Gucci. com may be made by mail or in store. Within 30 days of the date of delivery (10 days for beauty products), items must be returned in accordance with the guidelines outlined below to the Gucci return address indicated on the return shipping label or to a Gucci store in the United States (Gucci outlet stores are not accepted). Please note, corporate gifts must be returned exclusively to Gucci. com.

To be eligible for a refund, returned goods must adhere to the guidelines below:

  • Every item must be in unused condition and have its original tags. All goods, including Gucci Beauty, will not be accepted if they have been worn, used, altered, or damaged. When offered, the underwear protection for lingerie products must also be in good condition.
  • Only unopened beauty products that are returned within 10 days of delivery date are accepted.
  • A return tag is shipped with some items, including ready-to-wear, jewelry, watches, sunglasses, and other accessories. Only if the label is intact will returns for these particular items be accepted.
  • Swimwear, tights, and lingerie should be tried on with your own clothing on top due to their intimate nature.
  • Lingerie products, as well as made-to-order, DIY, and personalized items, are final sales and cannot be returned.
  • Chairs and other décor items with unusual dimensions might need special return instructions. Please get in touch with us if you wish to return any of these items.
  • Gucci does not accept returns of merchandise bought from a Gucci store, a Gucci outlet, or any other retailer or distributor. com. These products may only be returned to the original retailer.
  • All items must match those identified in return request.

Can I return an item that I bought online to a Gucci store?

The Online Return Policy stipulates that items purchased online may be returned to any Gucci store in the United States within 30 days (10 days for beauty products) of the date of delivery, with the exception of Gucci outlet locations and department stores like Nordstrom, Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman, etc. ). Please use our store locator to find a store close to you.

Please bring a printed copy of the digital invoice you received in your shipment confirmation email in order to speed up your return. Once the return has been received and processed at the warehouse, refunds will be issued.

  • Items bought in-store using PayPal, Amazon Pay, 4Gift, and Affirm will be accepted, packaged, and delivered on your behalf to the warehouse for processing. Please be aware that orders placed through 4Gift will be refunded to the contributors of the gift, not the recipient, and that a different item cannot be chosen.
  • Shipping costs will not be subject to refund.
  • Made-to-order items are regarded as final sales, and they cannot be changed, cancelled, or returned.
  • Items for the home, like chairs or things with unusual dimensions, might need special return instructions. Please contact Gucci Customer Care.
  • Corporate gifts must be returned exclusively to Gucci.com.
  • A different return policy may be applicable for in-store purchases.

Please refer to our Online Return Policy for more information.

Where can I return or exchange a Collect In-Store item?We offer a 30 day return/exchange window in-store or by contacting

The warehouse will process merchandise returned by mail within 7 to 10 business days of receiving it. Once your return is completed, you will get an email confirmation. Refunds will be applied to your original method of payment. Reimbursement will be made to the original card used for Visa, Mastercard, American Express, and Discover prepaid gift cards.

Orders purchased using Affirm are subject to the loan agreement. Before your first payment is due, your loan with Affirm will be canceled if your return is processed within 30 days of the shipment date. You will be charged for the first loan payment if your return is processed outside of the 30-day window; this money will be refunded once the return has been filed. For returns received after 45 days, any applicable interest paid on your loan will not be reimbursed. When the return is received and handled at the warehouse, any down payments made will be refunded.

Orders made using the 4Gift platform will only be refunde

FAQ

What is Gucci Outlet return policy?

There is a 14-day EXCHANGE ONLY policy at the Gucci outlet. There are NO REFUNDS. Therefore, you will have to make another purchase or risk losing your money if you exchange an item that is less expensive than your initial purchase.

Does Gucci have lifetime warranty?

Depending on the item, Gucci offers various warranties against manufacturing flaws. While watches come with a certificate for a two-year warranty, the warranty certificates for bags provide lifetime coverage.

The REAL Reason I Returned My Gucci Bag


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ReturnMastery was created to provide shoppers with clear, straightforward information about store return policies. Return policies can vary widely between retailers, and it’s not always easy to find all the specifics.

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