Regarding Membership: In the event that you are not satisfied, we will cancel your membership and issue a refund.
Regarding Merchandise: We promise that you’ll be satisfied with every item we sell and will refund your money, subject to the following exclusions:
The returns counter at any Costco warehouse is where items purchased at a Costco location must be returned.
Online purchases can be returned at any Costco warehouse, or you can contact Costco to start a return. com.
Accepted payment methods differ online and in the warehouse. Please click here for a complete list of accepted payments.
What is Costco’s return policy?
https://customerservice.costco.com/app/answers/detail/a_id/1191/~/what-is-costcos-return-policy%3F
Electronics: Costco will accept returns within 90 days (from the date the member received the merchandise) for Televisions, Projectors, Major Appliances
Costco Return Policy: 12 MUST Knows Before You Shop
https://www.rather-be-shopping.com/blog/costco-return-policy/
You now have 90 days from date of purchase to return televisions, tuner-free displays, projectors, major appliances, computers, tablets, cameras
COVID-19 Update:
In the past few months, Costco’s return policy has returned to normal after restrictions on returning items that people tend to hoard were put in place.
For those who enjoy the food court at Costco, the menu has been reduced and a few items have been permanently removed.
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Almost everything in the warehouse is returnable, and there is no time limit on returns.
This guarantee also includes your Costco membership. After registering, you have 364 days to test out the membership and decide if it’s right for you.
You have the option to get a full refund of your membership fee if you’re not entirely satisfied.
Yes.
The product manual and original packaging are NOT required to be returned to Costco.
However, you do require all of the product’s parts and accessories.
This is a fantastic feature, especially when you no longer have any of the original packaging for a product that you’ve had for a while.
Yes.
You can return food and produce to your nearby Costco, whether they have been opened or not.
No questions asked. This is a great excuse to test out new products on your family.
Just be aware that Costco is monitoring all of your returns and may flag your account if they believe you are abusing the return policy.
Update: A comment was made claiming that a woman was denied returning unopened buns she purchased the day before.
It appears that your results may vary when it comes to food returns.
Be aware that despite receiving reimbursement, Costco will typically throw away food items.
If you purchase too many bakery items, you can always freeze them for later use.
The bottom line is to not abuse their return policy because if more and more people do so, it will eventually be eliminated and hurt all members.
Costco has reduced their electronics return period from unlimited days to 90 days as a result of some mistreatment from customers in recent years.
Televisions, tuner-free displays, projectors, major appliances, computers, tablets, cameras, camcorders, MP3 players, and cell phones can now be returned 90 days after the date of purchase.
The 90-day policy is still quite lenient and merely prevents Costco members from returning HDTVs that are five years old and now have a yellow picture. (For example).
No.
You don’t need your receipt to return anything to Costco.
Simply head over to the customer service desk with the item you wish to return, your Costco membership card (or number), and
They’ll be able to quickly locate proof of your purchase, look up all of your previous purchases, and issue your refund.
See Also: 12 Things You Should Never Buy at Costco
Can You Get Cash When Returning Items Bought with a Debit Card?
This information was provided by reader Olivia. If you use your ATM card to make purchases, you might be forced to use a Costco cash card for returns.
This is especially true if the item was given to the customer as a gift, and they are returning it but do not have the original ATM card.
Excellent advice if you frequently use your ATM card to purchase gifts because you might want to use a credit card or cash to facilitate returns.
The few items that you cannot return to Costco for a full refund are listed below.
Bottoms up on any wine, beer, or liquor as most states in the U.S. do not allow returns. S. and thus all sales are final. Opened or unopened, it doesn’t matter.
Cigarettes: You must either light them up or discard them because you cannot return them to any Costco store.
Diamonds: Before receiving a refund, any diamonds 1 carat or larger must be returned with all original documentation and verified by the Costco fulfillment center.
The diamond will be examined by a Costco Graduate Gemologist, who will then issue a jewelry credit memo that you can use to buy another diamond or get your money back. Could take up to 5 business days.
Limited Lifetime Products – Think car tires and batteries. These are sold with a product-specific limited warranty.
Special Order Kiosk – Despite the fact that you cannot return special orders, you may be eligible for a warranty repair or replacement if the item doesn’t meet the requirements.
Custom Installed Programs – The same as above.
When you consider the thousands of products Costco stocks every day, this is a pretty small list.
Yes.
Just bring in the item and your Costco. com receipt to your neighborhood Costco, and they will handle the refund.
Also, Costco now has a handy Online Return Form to make your Costco.com purchases even easier to return.
I contacted Costco via live chat and asked this specific query.
I gave the example of a couch, and I was told, “Our returns for couches are quite easy. We take care of everything for you; the couch will be picked up and delivered in exactly the same manner. Once a return is requested, our carrier will contact you to arrange a time that is convenient for you. ”.
When the couch starts to sag, even like two years later, I then questioned.
Then I was told, “Yes, you can return this item if you’re not satisfied with it for any reason at all!”
Yes, you are permitted to return gifts you received to Costco.
You can walk in and return items whether or not you are a member.
But keep in mind that you will need the member number of the person who bought the gift for you if you DO NOT have the receipt.
NO, they won’t be able to file the return on your behalf if they aren’t listed on your membership.
You’ll have to schedule the return on your own.
According to some recent comments I’ve read, Costco apparently won’t accept a return for an item if the manufacturer’s warranty has expired.
Ink from an HP printer that had “expired” was used as an example in the comments section.
No, you can only return items to Costco if you have an active, paid membership.
Yes, but you’ll have to deal with the store manager if you try to return a mattress that you’ve had for more than a year.
The manager will review your purchasing history to determine whether you spend enough at Costco to justify the return.
It’s been advised that you take it to a Costco outside of your city because returning a filthy old mattress could earn you some enemies.
Yes, you have 30 days to test your new tires according to Costco.
They will allow you to return them or exchange them for a new set if you don’t like them for any reason.
I loved this article from Clark Howard that breaks down some of the strangest returns that Costco employees have seen over the years.
A used chicken coop, an empty bottle of wine that gave the woman a headache, a package of unopened underwear, and a broken pressure washer from 15 years ago are just a few of my favorites.
Also, a woman was able to return a dead Christmas tree in January and get a full refund. Crazy.
The moral of the story is to be wise and not take advantage of Costco’s forgiving return policy as it will cost us all money.
Any smart Costco tips I may have missed? How often do you use their return policy, asks the reader?
By Kyle James
FAQ
How long can you return things at Costco?
The original product packaging or receipt are helpful, but they might not be required to complete your return. Please be aware that some items must be returned within 90 days in order for Costco to continue offering the low prices you’ve come to expect.
Can I return something to Costco after 2 years?
Almost everything in the warehouse is returnable, and there is no time limit on returns. No questions asked. This guarantee also includes your Costco membership. After registering, you have 364 days to test out the membership and decide if it’s right for you.
What returns will Costco not accept?
Where prohibited by law, Costco does not accept returns on cigarettes or alcoholic beverages. Tires and batteries are examples of products that may be sold with a limited warranty that is specific to that product.
Can I return something to Costco after 10 years?
The generous return policy offered by Costco is one of the best benefits of membership. If a member of the warehouse chain is dissatisfied with an item, they can return it almost anytime.
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