Regarding Membership: In the event that you are not satisfied, we will cancel your membership and issue a refund.
Regarding Merchandise: We promise that you’ll be satisfied with every item we sell and will refund your money, subject to the following exclusions:
The returns counter at any Costco warehouse is where items purchased at a Costco location must be returned.
Online purchases can be returned at any Costco warehouse, or you can contact Costco to start a return. com.
Accepted payment methods differ online and in the warehouse. Please click here for a complete list of accepted payments.
What is Costco’s return policy?
https://customerservice.costco.com/app/answers/detail/a_id/1191/~/what-is-costcos-return-policy%3F
Electronics: Costco will accept returns within 90 days (from the date the member received the merchandise) for Televisions, Projectors, Major Appliances (
Costco Laptop Return Policy: Ultimate Guide for Dummies
https://www.greeninblackandwhite.com/costco-laptop-return-policy-ultimate-guide-for-dummies/
Costco’s return policy for laptops is 90 days from the date you receive the product from them, whether that be a product you purchased in-store
What is Costco’s Return Policy for Laptops?: The Short Answer
The return window for laptops at Costco is 90 days from the day you receive the item, whether you bought it in-person or online. Within this time frame, you may return the item for a full refund or exchange.
Although Costco typically offers an unlimited window on other goods like food, meat, and other items, this is reduced to 90 days for items like laptops.
You must return your laptop to any Costco warehouse if you bought it from one of the company’s wholesale locations.
If you bought your laptop online, you can either return it to a Costco warehouse in person or online (see below).
If you choose to return your purchase to your neighborhood wholesale warehouse, go to the counter when you get there and request that your return be processed.
Following that, you ought to get a prompt refund that covers any delivery and handling charges.
You can find your local Costco using their handy warehouse locator.
Using Costco’s online returns procedure, you can also return a laptop for a refund or a replacement.
Simply:
- Log into your Costco account
- Go to the menu and choose Orders and Returns
- Pick the returns option and complete the necessary requests
- Then, you can decide between printing a returns label or scheduling a pick-up (usually reserved for larger items).
- Put the label on your item, then deliver it to your designated USPS drop-off location or arrange for USPS to pick it up.
Note:
You should be aware that you cannot return any Apple products—including Apple laptops—online; instead, you must contact Costco directly or go to one of their wholesale locations to complete your return.
Can You Return a Laptop to Costco Without a Receipt?
Without a receipt, you can return your laptop to Costco.
Costco can do this more easily because those who shop at their warehouses must be members, making it possible to track their purchases.
Although membership is not required to shop at Costco Your order was placed online, so there will be a paper trail. This makes it simple for Costco to track your order.
Will Costco’s Returns Policy Allow an Open or Used Laptop?
Yes, you can still return your laptop for a refund or replacement even if it has been opened or used.
When requesting a refund or replacement, we advise making an effort to ensure that the box, packaging, and accessories are sent back.
Will Costco’s Returns Policy Allow me to Return a Laptop Without the Box and Accessories?
If you don’t have the box and packaging, you should still be able to return a laptop to Cosco without any problems.
However, you might encounter more challenges if you’ve misplaced the essential accessories, such as the battery or charger, for instance.
We advise speaking to Costco using their chat function if you’ve lost accessories.
How Long Does it Take to Get a Refund When Returning a Laptop to Costco?
If you return your laptop to your neighborhood wholesale warehouse, according to Costco, you ought to get an immediate refund.
However, depending on how quickly your bank processes reimbursements, you might have to wait for the money to reappear in your account.
The processing of your refund will take longer if you use Costco’s online returns process to return your laptop.
You must wait until Costco receives the item before the funds are returned to your account. If you’ve returned your item online, be prepared to wait up to 14 days.
Will it Cost to Return My Laptop to Costco?
You won’t be charged by Costco to return a laptop for either an exchange or a refund.
Unlike some of their rivals, they don’t charge a restocking fee when they restock an item.
When you use Costco’s printable returns label, the USPS returns delivery is also free.
What to Do if Costco’s 90-Day Returns Window has Lapsed?
There are a few options available to you if the 90-day return window for Costco has already passed:
Speak to a Manager
The 90-day window may be extended by a manager, especially if it has just recently expired.
Instead of communicating with Costco via phone, email, or online chat, we advise doing so in-person. We find you tend to get better results in person.
Check the Warranty
Check the manufacturer’s warranty if a problem has arisen with your product after the 90-day grace period has passed.
The warranty durations for 5 well-known laptop brands are listed below:
| Brand | Warranty Length |
| Sony | One year but this can be extended up to 4 years |
| Apple | One year but some shops will extend this |
| HP | One year but this can be extended up to 3 years |
| Lenovo | One year but this can be extended up to 5 years |
| Dell | One year but this can be extended up to 5 years |
You should return your laptop to Costco in order to make a warranty claim, but they might insist that you speak with the manufacturer directly instead.
If you need more information about warranties you should check out the FTC’s Guidance on Warranties.
If you’ve already passed the 90-day return window, another choice is to just sell your laptop.
You should be able to recoup most of the money you spent on the laptop if it is still in good condition and comes with all the necessary accessories.
Try:
- Facebook Marketplace (free)
- eBay
- Craig’s List
- any tech forum with a (typically free) buy and sell section
Nowadays, a lot of insurance policies cover things that get broken accidentally or get faulty.
Many times, people fail to check their various insurance policies or are unaware of this additional coverage.
Don’t be one of those people; even if there is a small excess to pay, this additional coverage can frequently save you hundreds or even thousands of dollars.
Costco Laptop Returns Policy vs Walmart vs Best Buy vs Target vs Microcenter vs Lowes vs Kroger
To compare the return policies of Costco’s top competitors’ laptops, we thought it would be helpful for you to view those policies.
To do that, we examined five of their principal rivals:
| Store | Returns Window Length |
| Amazon | 30 days from receipt |
| Costco | 90 days from the date you receive the product |
| Micro Center | 15 days from purchase |
| Walmart | 15 days from purchase |
| Best Buy | 15 days from receipt of product |
| Target | 30 days from purchase or 60 days with Target red card |
| Lowes | 30 days from purchase |
| Kroger | 30 days from purchase |
| Lenovo.com | 30 days from invoice |
As you can see, Costco has by far the best returns policy when compared to its rivals, with a length that is three times longer than that of Target and Lowes and six times longer than that of Walmart, Best Buy, and Micro Center.
It is significantly more lenient than Office Depot’s laptop return policy, which only provides a meager 14-day window for returns.
See how GameStop’s returns policy for electronic goods stacks up by reading our post on returning gaming consoles to GameStop.
It’s fair to say that Costco has a great and likely industry-leading laptop return policy.
It provides a free, practical, and easy way for you to return your laptop, which you can do both online and in-store.
The 90-day return period offered by Costco is the best we have seen, and it is significantly longer than the policies of its main rivals, which range from a meager 15 days to an average of about 30 days.
It may still be worthwhile contacting Costco to see if there is any wiggle room if you are just outside of their 90-day return policy. If you speak with the right person, you might get lucky.
If not, keep in mind that most laptops come with a standard 12-month warranty, which is frequently extendable at the time of purchase.
FAQ
Can I return laptops at Costco?
The returns counter at any Costco warehouse is where items purchased at a Costco location must be returned. Online purchases can be returned at any Costco warehouse, or you can contact Costco to start a return. com.
How long can I return laptop to Costco?
What is Costco’s Return Policy for Laptops?: The Short Answer. The return window for laptops at Costco is 90 days from the day you receive the item, whether you bought it in-person or online. Within this time frame, you may return the item for a full refund or exchange.
Can I return my laptop to Costco after 90 days?
With a few exceptions, the general rule for Costco’s refund policy is that you can basically return anything, at any time, without asking any questions. Products like computers, mattresses, TVs, and your membership are covered by the return policy.
Can I return laptop to Costco without box?
You can easily get help from our Member Services Team by bringing the item to any Costco warehouse. The original product packaging or receipt are helpful, but they might not be required to complete your return.
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