The following major appliances are returnable to Costco within 90 days of delivery:
Major Appliances’ two-year manufacturer’s warranty is also extended by us, and our Costco Concierge Services offers free warranty support for these products.
The details of warranty coverage vary by manufacturer, but all manufacturers and the aforementioned appliances are covered for a period of two years. In the second year, the Costco Concierge Services warranty is identical to the manufacturer’s warranty. You can contact the manufacturer directly or Costco Concierge Services for more information on coverage.
You can learn how to return a major appliance you bought online by visiting Costco. com here.
*Costco reserves the right to fulfill the second-year warranty obligation via repair, replacement, or a refund up to the original purchase price, as determined by Costco.
What is Costco’s major appliance return policy?
https://customerservice.costco.com/app/answers/detail/a_id/1213/~/what-is-costcos-major-appliance-return-policy%3F
Costco will accept returns within 90 days from the date you receive the following Major Appliances: In addition, we extend the manufacturer’s warranty on
Costco’s Return Policy
https://customerservice.costco.com/app/answers/list/p/285;288;297
Costco will accept returns within 90 days from the date you receive the following Major Appliances: Refrigerators (more than 10 cubic feet) Water Heaters
Costco Return Policy: Know Before You Go
With a few exceptions, the general rule for Costco’s refund policy is that you can basically return anything, at any time, without asking any questions.
Products like computers, mattresses, TVs, and your membership are covered by the return policy. Therefore, if you’re not satisfied at any time, you can theoretically cancel your membership and receive a full refund of your annual dues.
Now, let’s take a deep dive into Costco’s return policy.
Table of Contents
When it comes to this typical scenario, Costco’s refund policy is very lenient.
“It helps if you have the receipt or original product packaging, but it may not be necessary to process your return,” the warehouse club says online.
What Is the Costco Return Policy for Electronics and Appliances?
The Costco electronics return policy stands out as a notable exception to the warehouse club’s lenient return policy.
Here’s a list of electronics and appliances that you can return only within 90 days after you receive the item:
- Televisions
- Projectors
- Computers
- Tablets
- Smart watches
- Cameras
- Aerial cameras (drones)
- Camcorders
- MP3 players
- Cellular phones (details vary by carrier contract)
- Refrigerators above 10 cu. ft.
- Freezers
- Ranges
- Cooktops
- Over-the-range microwaves
- Dishwashers
- Washers and dryers
What Is the Costco Diamond Return Policy?
If you are returning a diamond that is 1 carat or larger, there are some additional requirements. 00 carat or larger.
“Members returning a diamond over 1.00ct must also present all original paperwork (IGI and/or GIA certificates),” Costco notes online.
Objects of jewelry containing diamond solitaires and weighing more than one Prior to receiving a refund, you must first have your 00 carat pass through Costco’s fulfillment center for inspection. This process can take up to five business days.
Can’t make it out to the store to return your diamond? No worries. Costco also has a procedure to do it from home via UPS pickup.
Can I Return Cigarettes and Alcohol?
You should consult your local club for specifics because state laws governing the ability to return wine, beer, and spirits as well as cigarettes vary.
Special Considerations for Tires and Batteries
You purchase some items knowing they won’t last forever. Case in point: tires and batteries.
According to Costco, products like these “may be sold with a product-specific limited warranty.”
The situation is a little murky here, but it doesn’t necessarily mean you can’t return them.
It may depend on how persuasive you are face-to-face. The manager has the final say on whether or not to accept your return, as is the case with all returns.
“If you’re not completely satisfied with your order, please speak with the staff at your local Costco Tire Center,” the company says online.
We don’t recommend purchasing tires from Costco, using them until they’re empty, and then returning them to get your money back. The same goes for batteries.
But the nice thing is that Costco has a consumer-friendly safeguard in place so it doesn’t have to come to that. Its five-year Road Hazard Warranty protects your wallet from treadwear damage and tire failure for 60 months after purchase.
Custom Products Can’t Be Returned
In general, items ordered through kiosks for special orders or that have been altered in any way cannot be returned.
For example, the Costco Photo Center offers a wide range of photo gifts. Beyond just custom cards, there are things like mugs, banners, calendars, throw rugs and more that you can put a picture on to personalize them.
Final Thoughts
Costco has a very customer-friendly return policy. But there are limits, so keep that in mind and check out the website before you head to the store to make a return.
Should a dispute arise when you try to return something, remember that all returns are processed at the manager’s discretion. And understand that, if you try to abuse the policy, it could lead to your membership being canceled!
Leave a Reply