In San Bruno, California, the first Ross department store debuted in 1950. They will offer U. S. clothing, footwear, jewelry, beauty products, furniture, toys, electronics, and hardware.
If you feel unsatisfied with the purchased item, you may have ordered the incorrect item or the incorrect size. Or perhaps you don’t like the item and would like to return or exchange it. You will learn everything you need to know about Ross’ return and exchange policies, so don’t worry.
There are times when you are unsure of the product and don’t actually feel satisfied. You can return the item in these circumstances by following Ross’s return policy. Within 30 days of your purchase, Ross lets you return an item with the original receipt.
After 30 days, you can only request a return and receive store credit or exchange the item for one costing the same amount.
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https://www.rossstores.com/contact-us/
Full refund on merchandise (not used, worn or altered) accompanied by the original receipt within 30 days of purchase will be refunded in the same form of
Ross Return Policy: Insider Tips for Successful Returns
https://www.rather-be-shopping.com/blog/ross-return-policy/
30 days. Ross gives you 30 days from the date of purchase to return items. Your refund will be processed via your original payment method. You
Can I Return Furniture for Store Credit Without a Receipt?
I contacted Ross customer service to find out the answer to this.
Since it’s handled store by store, the Ross representative actually called my neighborhood store and spoke with the manager.
The manager informed me that I COULD return the furniture item for store credit without a receipt.
But it had to be resellable, have the original tags still attached, and show no signs of wear.
It’s also crucial to remember that you’ll only have access to store credit for the furniture’s current selling price.
Your return will be added back to your back account using your debit card if your original method of payment was a debit card.
You can also opt for store credit if you’d prefer.
You should be able to return the item for store credit if it still has the price tag attached.
You are stuck with it if there is no receipt and no tag.
Ross DOES INDEED have a different return policy for holiday and Christmas purchases, it turns out after some investigation
You have until January 31 to return any items you bought between December 1 and December 31 at Ross.
Someone mentioned in the comments that they spilled coffee on their receipt, leaving only the date and return date visible.
They wanted to know if that would be an issue.
I called Ross, and he informed me that there wouldn’t be a problem as long as the barcode on the bottom of the receipt was still functional.
Do you like Ross’ return policy or do you think it’s a little bit restrictive?
By Kyle James
FAQ
What is Ross Stores return policy?
Within 30 days of purchase, items that have not been used, worn, or altered and are accompanied by the original receipt will be fully refunded in the payment method used to make the original purchase. Cash will not be provided if the item was purchased with a check for five (5) days.
Can I return something to Ross without the tag?
NO. Items returned to Ross may NOT in any way have been “used, worn, or altered.” They need to have the original tag attached as well. Items returned without a Ross tag are extremely challenging for staff to process, if not impossible.
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