Macy’S Perfume Return Policy


The demand for various goods is growing, which has led to an increase in the number of department stores selling those goods. A large-scale retail establishment with numerous departments devoted to various brands and specializing in a particular product is known as a department store. It is an aspect of the business that brings in money for several divisions. Let’s see about ‘Macy’s Perfume Return Policy’.

It is a sizable department store with several departments, including a textile department, a books and stationery department, a medical department, and others. You can find all of this in one sizable department store. A department store is one that has numerous departments that deal with different items ranging in size from small to enormous. Such department stores are typically found in the center of large cities.

What is Macy’s return policy?

We want you to love your purchase, but if you are not completely satisfied, we gladly accept most returns by mail and in stores within 90 days of purchase for

Can I return perfume to Macy’s? Guide to refunds and exchanges

Macy’s will accept your perfume refund request within 30 days of in-store sale or 180 days of purchase from the website. To be eligible for a

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macys perfume return policy

Within 90 days of an in-store or online purchase, Macy’s accepts returns of fragrances. No returns are accepted for last-act and final-sale colognes and perfumes. For a fragrance to be eligible for a return or exchange, it must be brand-new, unopened, or barely used. You’ll receive a refund to your original payment method along with the receipt. You’ll get a refund in the form of store credit if you have a gift receipt. You’ll most likely receive store credit for the item’s lowest sale price in the previous 180 days for in-store purchases and the previous 180 days for online purchases without proof of purchase. For more on Macy’s fragrance return policy, see below.

In-store and online purchases of fragrances at Macy’s are eligible for returns and exchanges. Purchases of cologne and perfume both in-person and online may be returned to any Macy’s location within 90 days of the original purchase. The exception to this rule is last act and final sale items, neither of which may be returned. We confirmed this information with Macy’s corporate customer service department.

The fragrance should be in new and unopened condition or “gently used” to qualify for a return or exchange, according to Macy’s cosmetic and fragrance return policy. If you try the fragrance and find that you don’t care for the scent or you have an allergic reaction to it, you can return it. Gently used means the perfume or cologne should only have been sprayed one or two times, a customer service representative said.

You must show or include the receipt, packing slip, or shipping label in order to get a complete refund to your original payment method.

A Macy’s store employee at the location where you made the purchase might be able to look up your transaction if you don’t have the receipt and you made an in-store purchase using a debit or credit card.

Macy’s online customer service can assist you in looking up your order using your email address or the order number if you don’t have the packing slip or shipping label from your online purchase.

Exchanges are not allowed without proof of purchase; returns made without a receipt are subject to store manager approval, demand a valid photo ID, and are likely to be issued as store credit in the amount of the item’s lowest sale price in the previous 180 days.

You should be able to receive a complete refund in the form of store credit if you have a gift receipt or shipping label from a gift. However, you can only get a merchandise credit for in-store use if the purchase was made using Macy’s Star Money rewards points.

Online orders can also be returned by mail. To initiate a return by mail, sign in to your account or contact Macy’s customer service at 1-800-289-6229. As long as your return is within Macy’s guidelines, you should be able to print a free prepaid return shipping label to complete your online return. Keep in mind, original shipping charges will not be refunded and fragrances cannot be exchanged by mail.

Although they are processed the same day, refunds for in-store returns could take up to five business days to appear in your account. Within ten days of receiving the returned item by mail for online returns, refunds are processed.


Can perfume be returned to Macys?

Returned goods must have their original tags and be in resaleable condition. Shipping and delivery fees are non-refundable. Note: Macy’s accepts returns for any new or gently used cosmetic or fragrance item that doesn’t meet your needs.

What is Macy’s fragrance return policy?

free shipping via mail and in-stores within 90 days of purchase with original tags. Shipping and delivery fees are nonrefundable. needs will be accepted for return.

What Cannot be returned to Macy’s?

Free returns are not permitted for gourmet gifts, food, gift cards, lamps, mirrors, wall art, beauty boxes, furniture, area rugs, and mattresses, according to Macy’s return policy. Free returns are also not applicable on international orders.

Can I return a perfume to Macys without a receipt?

If the associate can locate your purchase using your free Macy’s account (identified with your email and/or phone number) or the credit card you used, you have 90 days to return your Macy’s purchase, whether you have a receipt or not.

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ReturnMastery was created to provide shoppers with clear, straightforward information about store return policies. Return policies can vary widely between retailers, and it’s not always easy to find all the specifics.

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