Lowes Return Policy

lowes return policy

Knowing when and how to return something that isn’t right for you is comforting because no holiday gift or home improvement purchase is risk-free. As long as you are aware of the deadlines, returning items to Lowe’s is fairly simple. Lowe’s takes pride in assisting you with all of your home improvement needs and enables you to return items for a refund or in exchange for something better suited to your project if you are not satisfied.

Most items can be returned to Lowe’s within 90 days, and there are two simple return options available:

You can easily complete the following steps by returning the eligible item to your neighborhood Lowe’s store and taking it there:

For a variety of purchases, you can also obtain a return bar code that you can present to customer service as follows:

You can always ship your item back if you don’t have access to a Lowe’s store or simply don’t want to hassle with returning it in person. Go to Lowes’ Check Order Status page to begin your return online. com and following the instructions for making either online orders or in-person purchases.

There is still hope if you want to return something but can’t find your receipt. For the majority of purchases, Lowe’s can locate your receipt by using one of the following details:

Depending on Lowe’s discretion and the receipt’s validity, you will either receive a refund or store credit once the receipt has been located in the system.

There is still a chance for a successful return even if you don’t have a receipt or a valid proof of purchase. You may receive your refund or store credit if the Lowe’s verification system approves you by supplying a legitimate ID and your phone number, but there are no assurances with this system. Even if you are unable to produce a receipt, be sure to contact Lowe’s customer service. Make Your Money Work for You.

Returns, Refunds & Exchanges at Lowe’s


Most new, unused merchandise can be refunded or exchanged with proof of purchase within 90 days of the original purchase date, unless noted in our Return Policy

Lowe’s Return Policy: Cut Through the Crap…Here’s Exactly How It Works


90 days. The Lowe’s return policy stipulates that you have 90 days to return items to their store. Are There Exceptions to the 90 Days? Yes

Lowe’s return policy gives you 90 days to return most items for a full refund.

Most “new and unused” items can be returned to Lowe’s for a full refund within 90 days. Naturally, there are a few Lowe’s item exceptions (which we’ll discuss below). However, you can consider Lowe’s 90-day return policy as the norm.

Always remember that Lowe’s store managers have the final say; some are more forgiving than others when it comes to violating their standard return policy.

You don’t need your receipt to return most items to Lowe’s.

Since Lowe’s has multiple methods for verifying in-store purchases, they generally accept returns without a receipt. For the exceptions, plants, water heaters, and highway trailers, you’ll need your original receipt.

But generally speaking, as long as your item is still in “like-new” condition, you’ll still get a full refund. A legitimate photo ID and one of the following are all you need:

  • The email address associated with your MyLowes account (your account keeps track of every purchase you make, making it simple for customer service to find everything)
  • Your Lowe’s Advantage credit card (if you have one)
  • Your purchase was made using a debit or credit card.
  • if you gave it to us when you made the purchase, your phone number

The best you can get for your Lowe’s return is store credit if you are unable to provide any of the aforementioned and don’t have your original receipt.

Lowe’s returns are free whether you return items in store or by mail.

It’s fairly simple to mail returns to Lowe’s because they won’t charge you for return shipping.

How to process a Lowe’s return by mail:

  • Sign in to your MyLowes account.
  • Select “Order History” and the item you’d like to return.
  • Put a printed copy of your return label on your packaged return.
  • Give your mail carrier your return package (or drop it off at the post office)

Lowe’s also offers free in-store returns, and you’ll receive your money much more quickly (typically a week or two faster than with mailed returns).

Lowe’s credit card holders have a whopping 365 days to return most items.

If you have a Lowe’s Advantage Credit Card, you have 365 days to return most Lowe’s items. However, the same exceptions that apply under Lowe’s normal return policy also apply to Lowe’s credit card holders (think: appliances, paint, and outdoor tools, which get only 30 days for returns).

However, you will have a full year to file your return for everything else. Additionally, Lowe’s will keep track of all of your in-store purchases on your account because you have a card, so you won’t need a receipt.

You have 365 days to return trees, shrubs, and perennial plants — but you’ll need your receipt.

One of the few items that are exempt from Lowe’s standard return policy are plants. Any tree, shrub, or perennial plant may be returned within 365 days for a replacement or refund. However, in order to make a return, you must have your original receipt.

The standard 90-day return window applies to all other Lowe’s plants.

You only have 30 days to return Lowe’s paint for a full refund.

Although you can return purchases of paint without a receipt, if you want a full refund you only have 30 days to do so. Although your paint must be in “like-new” condition, Lowe’s will accept returns if you received the wrong color or your paint is broken.

Major appliances have a much shorter return window — you only have 48 hours to get a full refund.

As soon as you receive your Lowe’s appliance, the clock begins to run, and it soon comes to an end. Therefore, it is crucial to inspect your appliance as soon as it is delivered for any issues or damage.

Refrigerators, freezers, washers, dryers, ranges, hoods, dishwashers, over-the-range microwaves, cooktops, wall ovens, and washer pedestals are all included in the 48-hour return period.

Lowe’s gives you 30 days to return most outdoor power equipment.

Most outdoor power equipment — like mowers, chainsaws, generators, blowers, and pressure washers — must be returned within 30 days for a full refund. However, if you buy a Craftsman or Black+Decker outdoor power tool from Lowe’s, you still have the full 90 days to return it.

The only condition for returning these items is that they must be unused and in good condition. If you return the equipment in its original packaging, you’ll have the best chance of receiving a refund.

You must return holiday items to Lowe’s on or before the day of the holiday.

The earlier you purchase seasonal goods and holiday décor, the better. You have until the day of the holiday to return holiday decorations to Lowe’s. Thus, you have until December even if you purchase Christmas decorations in August. 25 to return it to Lowe’s. You cannot return any holiday purchases made after the holiday itself because they are final sale.

Comment below with any additional queries you may have regarding Lowe’s return policies.AccountHot amazon Deals


What is the return policy for Lowes?

Simply return the item to any US-based Lowe’s store if you’re not entirely satisfied with your purchase. Except as noted in our Return Policy Exceptions, most new, unused items can be returned or exchanged with proof of purchase within 90 days of the original purchase date.

Can I return something to Lowes without a receipt?

If you don’t have your receipt, Lowe’s can typically find the details of your order using your credit card, MyLowe’s card, or phone number. They typically give you in-store credit at the item’s current price if they can’t find any evidence of your purchase.

Can I return something without a receipt?

If you can’t find the receipt and you’re returning an item because you don’t like it, the retailer is not required by law to issue you a refund; however, the retailer may offer you an exchange or a credit note instead.

I Bought LOWES RETURNS for CHEAP….Mistake?

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ReturnMastery was created to provide shoppers with clear, straightforward information about store return policies. Return policies can vary widely between retailers, and it’s not always easy to find all the specifics.

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