Laptop Costco Return Policy

laptop costco return policy

Regarding Membership: In the event that you are not satisfied, we will cancel your membership and issue a refund.

Regarding Merchandise: We promise that you’ll be satisfied with every item we sell and will refund your money, subject to the following exclusions:

The returns counter at any Costco warehouse is where items purchased at a Costco location must be returned.

Online purchases can be returned at any Costco warehouse, or you can contact Costco to start a return. com.

Accepted payment methods differ online and in the warehouse. Please click here for a complete list of accepted payments.

What is Costco’s Return Policy for Laptops?: The Short Answer. Costco’s return policy for laptops is 90 days from the date you receive the product from them, whether that be a product you purchased in-store or online. You can return the product for a full refund or exchange within this time period.

What is Costco’s return policy?

Electronics: Costco will accept returns within 90 days (from the date the member received the merchandise) for Televisions, Projectors, Major Appliances (

Costco Computer & Laptop Return Policy (Coverage, Open Box + More)

Costco’s Desktop or Laptop Return Policy Costco gives you a full, three months from the date of receipt, rather than the date of purchase. So if you order a

Costco Return Policy: Know Before You Go

With a few exceptions, the general rule for Costco’s refund policy is that you can basically return anything, at any time, without asking any questions.

Products like computers, mattresses, TVs, and your membership are covered by the return policy. Therefore, if you’re not satisfied at any time, you can theoretically cancel your membership and receive a full refund of your annual dues.

Now, let’s take a deep dive into Costco’s return policy.

Table of Contents

laptop costco return policy

When it comes to this typical scenario, Costco’s refund policy is very lenient.

“It helps if you have the receipt or original product packaging, but it may not be necessary to process your return,” the warehouse club says online.

What Is the Costco Return Policy for Electronics and Appliances?

laptop costco return policy

The Costco electronics return policy stands out as a notable exception to the warehouse club’s lenient return policy.

Here’s a list of electronics and appliances that you can return only within 90 days after you receive the item:

  • Televisions
  • Projectors
  • Computers
  • Tablets
  • Smart watches
  • Cameras
  • Aerial cameras (drones)
  • Camcorders
  • MP3 players
  • Cellular phones (details vary by carrier contract)
  • Refrigerators above 10 cu. ft.
  • Freezers
  • Ranges
  • Cooktops
  • Over-the-range microwaves
  • Dishwashers
  • Washers and dryers

What Is the Costco Diamond Return Policy?

laptop costco return policy

If you are returning a diamond that is 1 carat or larger, there are some additional requirements. 00 carat or larger.

“Members returning a diamond over 1.00ct must also present all original paperwork (IGI and/or GIA certificates),” Costco notes online.

Objects of jewelry containing diamond solitaires and weighing more than one Prior to receiving a refund, you must first have your 00 carat pass through Costco’s fulfillment center for inspection. This process can take up to five business days.

Can’t make it out to the store to return your diamond? No worries. Costco also has a procedure to do it from home via UPS pickup.

Can I Return Cigarettes and Alcohol?

laptop costco return policy

You should consult your local club for specifics because state laws governing the ability to return wine, beer, and spirits as well as cigarettes vary.

Special Considerations for Tires and Batteries

laptop costco return policy

You purchase some items knowing they won’t last forever. Case in point: tires and batteries.

According to Costco, products like these “may be sold with a product-specific limited warranty.”

The situation is a little murky here, but it doesn’t necessarily mean you can’t return them.

It may depend on how persuasive you are face-to-face. The manager has the final say on whether or not to accept your return, as is the case with all returns.

“If you’re not completely satisfied with your order, please speak with the staff at your local Costco Tire Center,” the company says online.

We don’t recommend purchasing tires from Costco, using them until they’re empty, and then returning them to get your money back. The same goes for batteries.

But the nice thing is that Costco has a consumer-friendly safeguard in place so it doesn’t have to come to that. Its five-year Road Hazard Warranty protects your wallet from treadwear damage and tire failure for 60 months after purchase.

Custom Products Can’t Be Returned

laptop costco return policy

In general, items ordered through kiosks for special orders or that have been altered in any way cannot be returned.

For example, the Costco Photo Center offers a wide range of photo gifts. Beyond just custom cards, there are things like mugs, banners, calendars, throw rugs and more that you can put a picture on to personalize them.

Final Thoughts

Costco has a very customer-friendly return policy. But there are limits, so keep that in mind and check out the website before you head to the store to make a return.

Should a dispute arise when you try to return something, remember that all returns are processed at the manager’s discretion. And understand that, if you try to abuse the policy, it could lead to your membership being canceled!


Can I return a laptop from Costco?

The returns counter at any Costco warehouse is where items purchased at a Costco location must be returned. Online purchases can be returned at any Costco warehouse, or you can contact Costco to start a return. com.

What is the return policy for Costco computers?

With few exceptions, Costco has a 100% satisfaction guarantee. You can easily get help from our Member Services Team by bringing the item to any Costco warehouse. The original product packaging or receipt are helpful, but they might not be required to complete your return.

Can I return a laptop to Costco after 90 days Reddit?

Electronics only have a 90-day return period.

Can you return your macbook at Costco?

Costco demands that you perform a factory reset on your gadget before returning it. All personal information, including “Find My,” must be deleted from your device before you can be considered for a refund. A factory reset will accomplish this.


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ReturnMastery was created to provide shoppers with clear, straightforward information about store return policies. Return policies can vary widely between retailers, and it’s not always easy to find all the specifics.

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