Harbor Freight Return Policy

harbor freight return policy

All items purchased from Harbor Freight have a 30-day “no questions asked” return policy. All hand tools sold by Harbor Freight, among other items, come with a free lifetime warranty. If a product malfunctions due to a mechanical failure, you can return it for a replacement at any time, with or without a receipt. You must have your receipt and be within the 30-day window period to be eligible for a full refund. Please reference the Harbor Freight Return Policy found here: https://www. harborfreight. com/customer-service-return-exchange. html.

RETURNING ITEMS PURCHASED IN STORE

If for any reason you are not satisfied with an item purchased from Harbor Freight Tools, you may return the product within 90 days for a full refund or replacement, whichever you prefer. The limited warranty term is 90-day beginning on the date of invoice.

Can I Make A Return At Harbor Freight Without A Receipt?

https://go.harborfreight.com/can-i-make-a-return-at-harbor-freight-without-a-receipt/

Harbor Freight has a 30 day ‘no questions asked’ return policy on all products with a receipt. Many of the products Harbor Freight sells, including all hand

What Is The Return Policy At Harbor Freight?

https://www.aisleofshame.com/what-is-the-return-policy-at-harbor-freight/

Harbor Freight offers full refunds on most items within 90 days of purchase, regardless of the reason for the return. They even offer cash

How Long Is Harbor Freight’s Return Policy?

When making a return request, Harbor Freight is very strict about sticking to a 90-day window. If your product is still covered by warranty after 90 days, you might still be eligible for an exchange, but you won’t be able to get a refund.

However, there is always a chance that a late return will be fortunate. Try visiting a store to explain your situation if you really want to return something to Harbor Freight but it has been more than 90 days. There is always a chance that they will comprehend and still issue you a refund.

Harbor Freight’s Return Policy Exceptions

Thankfully, the Harbor Freight return policy doesn’t have many official exceptions.

The return policy does, however, state that any return may be refused at any time for any reason, so… you really never know.

Some things that cannot be returned to Harbor Freight include:

  • Items that contain oil or gas
  • Certain pumps, sprayers, or drain cleaners (if opened)
  • Items that were purchased longer than 90 days ago

Fortunately, tools can be returned to Harbor Freight without having to be brand new or even unopened.

You can return your item regardless of whether it has been used or not if you request a return within 90 days and have your receipt.

Breakable tools can absolutely be returned to Harbor Freight, especially if the cause was poor workmanship or inferior materials. With the exception of the few items noted above, you have 90 days to return any item to Harbor Freight.

If the tools are still covered by the lifetime warranty (only for hand tools) after those 90 days have passed, you can still ask for a replacement.

How To Return An Item To Harbor Freight

Harbor Freight accepts returns in two different ways: by mail or in person.

To return your item by mail (online orders only):

  • To obtain a return authorization, call Harbor Freight’s customer service at (800) 444-3353 (6 am to 6 pm PST daily).
  • You will be required to provide your online order number and a brief justification for the return during the return authorization call.
  • You will be guided through the remaining steps of the return process by the customer service agent.

To return your item in person (online and in-store orders):

  • Bring your item to any Harbor Freight location along with your receipt, packing slip, or return authorization as proof of purchase.
  • Inform a worker that you want to process a return.
  • You will be guided through the remainder of the return process by an employee.

Keep in mind that you must request a return within 90 days of the purchase, regardless of how you do it.

When returning items, you do not need to include the original packaging as long as you have a receipt.

Can You Return To Harbor Freight Without A Receipt?

Receipts are among the things Harbor Freight is most strict about.

You won’t be able to get a full refund for your tools if you can’t present a receipt, packing slip, or return authorization (for items you bought online).

Harbor Freight requires proof of purchase for all refunds. You might not be required to present proof of purchase if you are exchanging your tool or utilizing a warranty that covers tool replacement.

Does Harbor Freight Give Refunds?

You can definitely get a refund if you adhere to Harbor Freight’s return policy requirements.

Regardless of the reason for the return, Harbor Freight offers full refunds on the majority of items within 90 days of purchase. On purchases made with credit and debit cards, they even provide cash refunds, which is always a huge perk.

Harbor Freight’s Exchange Policy

The exchange policy at Harbor Freight differs just a little from their return policy.

Exchanges are more flexible than returns, which can only be processed within 90 days of the purchase.

You can ask for an exchange for a replacement tool at any time, with or without a receipt, if your product is covered by Harbor Freight’s lifetime warranty.

However, even if you are not using a warranty, you must still present proof of purchase and make an exchange request within 90 days.

You always have the choice of getting a refund or a replacement for your item within the allotted 90 days.

Does Harbor Freight Have a Strict Return Policy?

Harbor Freight does have one of the more stringent return policies available.

But it’s not all bad. If you take action within those first 90 days, there is still plenty of time to ask for a refund.

Keep a tight grip on your receipt because without it, you won’t be able to get a refund no matter what the reason is for your request.

Additionally, keep in mind that Harbor Freight reserves the right to refuse returns and exchanges to anyone at any time and for any reason, whether or not the customer has a receipt. Therefore, it would be wise to avoid attempting to take advantage of Harbor Freight’s return policy.

Harbor Freight also keeps track of its customers’ information, so if you start returning items too frequently, they might notice and stop you from doing so in the future.

FAQs

This depends on the condition of the item. Restocked and sold items that are “like new” are the reason for the restocking fee. Broken, useless, or potentially dangerous items are safely disposed of.

Can you return tools to Harbor Freight?

Yes. Tools can be returned within 90 days of purchase. Proof of purchase is required for all returns and exchanges.

How much is the restocking fee at Harbor freight?

Harbor Freight charges a 20% stocking fee on some items.

How long is the Harbor Freight warranty good for?

All hand tools come with a lifetime warranty from Harbor Freight, and everything else has a 90-day warranty.

How to contact Harbor Freight’s customer service?

You can try contacting Harbor Freight customer service online here, or you can call them at 1 (844) 416-9141.

Conclusion

Although Harbor Freight’s return policy isn’t the most accommodating in the world, if you act within the first 90 days of your purchase, you have a lot of flexibility when it comes to returns, refunds, and exchanges.

All products are returnable within 90 days, and many can be replaced at any time if they malfunction due to a mechanical error.

Just keep in mind that Harbor Freight reserves the right to refuse a return at any time, so be cautious about abusing the return policy.

Will Harbor Freight return anything?? Let’s find out.


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ReturnMastery was created to provide shoppers with clear, straightforward information about store return policies. Return policies can vary widely between retailers, and it’s not always easy to find all the specifics.

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