Costco Return Policy Mattress

costco return policy mattress

A mattress is an expensive investment. It can be challenging to test out a mattress before making such a significant purchase when purchasing one from a big-box retailer like Costco. You might discover that the mattress you purchased from Costco is inadequate and that you are unable to sleep well on it.

Before making a decision to purchase a mattress from Costco, you might want to learn more about their return policy. Find your quick answers to the return policy below. But be sure to read the rest of the article for more thorough responses!

Short Answer: Costco accepts returns of mattresses at any time following purchase. Traditional mattresses, mattresses made of memory foam, Casper mattresses, and even air mattresses are included. In addition, Costco has a 100% satisfaction guarantee. This implies that you can return your mattress if you’re unhappy with it for any reason. Even if you’ve just changed your mind, you can still return it.

What Is Costco’s Mattress Return Policy?

Yes. Costco’s return policy is 100% satisfaction guaranteed, meaning that simply not liking your mattress is reason enough to be eligible for a

can i return a mattress

With few exceptions, Costco has a 100% satisfaction guarantee. Simply bring the product to any Costco warehouse and our Member Services Team will be happy to

How Long Do You Have To Return A Mattress At Costco?

Technically, you have an unlimited amount of time to return a mattress to Costco. Even after two years, we’ve heard of customers successfully returning their mattresses. If you try to return a mattress that is five years old, you might eventually start to get strange looks, but hey… it’s always worth a shot, right?

What Is The Warranty Period For Costco Mattresses?


Does Costco Accept Opened Mattresses?

The fact that mattresses do not need to be returned in their original packaging is one of the many wonderful things about Costco’s accommodating return policy. Opening or even use of mattresses doesn’t prevent them from being accepted for a return. This applies to all mattress-related products as well, such as memory foam and mattress toppers.

How To Return A Mattress At Costco

Depending on how you made your initial purchase, simply follow these steps if you want to return your mattress to Costco.

To return your mattress in person (for all purchases) to a Costco Warehouse location…

  • Visit any Costco Warehouse location with your membership card and mattress.
  • Although it is not required to complete your return, bring your original receipt if you have it.
  • You should bring your mattress to the returns counter and request a refund there.
  • The employee at the returns counter will guide you through the remaining steps and issue you a mattress cost refund.

You will not be able to return your mattress via the self-checkout counters. For more information about how to return items to Costco Warehouse, click here.

If you made your original purchase through Costco. com and wish to submit your return online, adhere to these steps…

  • Log in to your account
  • Select “Orders & Returns”
  • Next to the order you want to return, click the “Return Items” button. Then, adhere to the on-screen instructions.
  • The instructions will guide you through setting up a pickup for your old mattress. Although Costco. Costco generously offers pick-up services for larger items like mattresses even though com returns typically require customers to ship and return their own items.

For more information about returning items online, including a full list of items that cannot be returned online, click here.

Can You Return A Mattress Without A Receipt?

Thankfully, Costco allows returns of mattresses without a receipt. Actually, for the majority of their products, Costco does not demand receipts for returns.

Where Do Costco Mattress Returns Go?

Depending on where you live, your used or returned mattress may end up somewhere else. Mattresses returned to Costco will likely be donated to stores that sell gently used or liquidated mattresses in states where the law permits it. Your mattress will probably be disposed of after being returned if it is harmed, filthy, or in any other situation that would prevent donation or resale.

Will Costco Refund For The Returned Mattress?

Costco%E2%80%99s%20return%20policy%20is%20100%%20risk%20free,%20meaning%20that%20you%20will%20receive%20a%20full%20refund%20for%20the%20price%20you%20paid%20once%20your%20return%20is%20accepted The amount of time it takes to receive your refund will depend on your original method of payment. You will immediately receive a cash refund if you made a cash payment.


Yes. But they will have to show the Costco membership card they used to make the original purchase.

Do you need to have the Costco card to return the mattress?

Yes. Costco will only accept returns from customers who can present a valid membership card linked to the account used to make the purchase.

Can you return a mattress through the Costco website?

Yes. For purchases made through Costco, returns for mattresses can be made online. com.

Can you return a mattress at Costco if you don’t like it?

Yes. %20Costco%E2%80%99s%20return%20policy%20is%20100%%20satisfaction%20guaranteed,%20meaning%20that%20simply%20not%20liking%20your%20mattress%20is%20reason%20enough%20to%20be%20eligible%20for%20a%20full%20refund

Does Costco pick up mattress returns?

Yes. If you return your mattress through Costco. com, Costco will pick up your returned mattress.


We never imagined purchasing a mattress could feel so risk-free. You now know that if you have a Costco membership and buy your mattress there, you can return it whenever you like for a full refund, no matter the reason. There’s really nothing better than that.


Can I return a mattress from Costco?

With few exceptions, Costco has a 100% satisfaction guarantee. Bring the item to any warehouse operated by Costco, and our Member Services Team will be happy to help.

Can you return 5 year old mattress Costco?

Although technically there is no time limit on how long you can wait to return a mattress to Costco, it is recommended that you do so as soon as possible. Even after two years, we’ve heard of customers successfully returning their mattresses.

Can you return a mattress for a refund?

The majority of mattress-in-a-box businesses provide free, straightforward returns for a lengthy “try it out” period. You can return the bed and get your money back if you don’t like it.

Can I return something to Costco after 2 years?

Almost everything in the warehouse is returnable, and there is no time limit on returns. No questions asked. This guarantee also includes your Costco membership. After registering, you have 364 days to test out the membership and decide if it’s right for you.


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About Us

ReturnMastery was created to provide shoppers with clear, straightforward information about store return policies. Return policies can vary widely between retailers, and it’s not always easy to find all the specifics.

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